The New South Wales Independent Casino Commission (NICC) has imposed a A$10 million fine on The Star Sydney and issued an enforceable undertaking requiring the casino to set aside a further A$5 million to strengthen technology supporting its financial crime risk management operations. The A$10 million penalty is equivalent to approximately $7.18 million.
The NICC said the penalties and undertaking come against the backdrop of the casino’s licence remaining suspended until further notice. The Star Sydney continues to be run under a manager appointed by the NICC.
Liquor and Gaming NSW conducted an investigation that identified thousands of breaches at The Star Sydney that occurred between December 2018 and September 2025. The NICC said many of the breaches were uncovered through the casino’s remediation program and the investigations that followed, and that some issues were self-reported by The Star.
NICC Chief Commissioner Philip Crawford noted that breaches of the Casino Control Act 1992 were a serious concern, while adding that a number of infractions took place before more systematic remediation efforts were introduced. Crawford cited technology upgrades such as the implementation of carded play as examples of improvements put in place as part of remediation.
Imposing these fines along with the enforceable undertaking reiterates the seriousness with which the NICC considers any breaches that leave customers vulnerable to gambling harm or casinos vulnerable to criminal infiltration.
The NICC framed the combination of monetary penalties and the required technology investment as a measure intended to reduce financial crime risk and protect customers and the broader integrity of the casino environment.
The Star did not immediately respond to a request for comment.
Separately, The Star’s operating results have shown stress: the company swung to a sequential third-quarter loss from a prior profit, a deterioration the company attributed to seasonal weakness and lower table games revenue.
Context and implications - The NICC action focuses on compliance and operational remediation rather than immediate licence reinstatement. The enforceable undertaking signals a push for tangible technological upgrades to the casino’s risk controls, while the ongoing suspension and external management maintain regulatory oversight of day-to-day operations.