Stock Markets July 9, 2026 06:56 AM

IBM Shares Slip After Starbucks Reveals Plans to Build AI Tools That Could Replace Vendor Software

Customer-led AI initiatives, geopolitical market shocks and upcoming earnings weigh on IBM pre-market activity

By Priya Menon
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International Business Machines Corp. (IBM) fell about 4.0% in pre-market trading as investors reacted to Starbucks' disclosure that it is developing in-house AI software to supplant vendor applications, including an IBM maintenance management system. Coupled with a recent tech-sector pullback tied to renewed U.S.-Iran hostilities and ahead of IBM's Q2 results on July 22, the news heightened concerns about enterprise disintermediation and pressured the stock below its 52-week high.

IBM Shares Slip After Starbucks Reveals Plans to Build AI Tools That Could Replace Vendor Software
IBM
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Key Points

  • Starbucks plans to develop AI-powered software to replace vendor applications, including an IBM maintenance management system; Starbucks spends about $400 million per year on software and is pursuing the shift as part of a $2 billion cost-reduction effort.
  • Investor concern that enterprise customers empowered by generative AI may cut reliance on traditional software and consulting vendors is pressuring IBM's high-margin business model.
  • Recent market moves were intensified by a tech-sector retreat after renewed U.S.-Iran hostilities and President Trump declaring the ceasefire agreement "over," which pushed the Dow down 1.09%. IBM's Q2 earnings are due July 22, with analysts forecasting EPS of approximately $3.02 and revenue of around $17.89 billion.

International Business Machines Corp. stock was down roughly 4.0% in pre-open trading, driven largely by company-specific competitive worries.

The immediate trigger was Starbucks' announcement that the coffee chain is actively building AI-powered software intended to replace certain vendor-supplied applications it currently buys, specifically including an IBM maintenance management system. Starbucks, which spends approximately $400 million a year on software, is moving some of these capabilities in-house as part of a wider $2 billion cost-reduction program.

That disclosure reinforced an emerging investor concern: as enterprise customers adopt generative AI, they may opt to reduce reliance on traditional software and consulting suppliers. For firms like IBM, which rely on high-margin software and services, this pattern of customer-led disintermediation represents a direct threat to revenue mix and margin profiles.

Market pressure on IBM was compounded by losses from the prior trading session, when a broad sell-off in technology shares followed a geopolitical escalation. Renewed U.S.-Iran hostilities, and President Trump declaring the ceasefire agreement "over," contributed to a market rout that pushed the Dow Jones Industrial Average down 1.09% and weighed on large-cap technology names.

In the same session, the S&P 500 fell 0.28%, while the Nasdaq registered a modest 0.2% gain. Those moves illustrated a rotation away from Dow-heavy, legacy-technology companies such as IBM, as investors shifted allocations within equity markets.

Adding to the pre-market cloud, IBM is approaching its second-quarter earnings report, scheduled for July 22. Analysts' expectations cited ahead of the report call for earnings per share of approximately $3.02 and revenue of around $17.89 billion. Such guidance and forecasts tend to increase short-term volatility as market participants position themselves ahead of quarterly disclosures.

Taken together, the Starbucks-driven narrative of potential disintermediation, the geopolitical overhang, and heightened caution ahead of the Q2 results combined to push IBM meaningfully lower in pre-market trading. The stock is trading well below its 52-week high of $332.46 and nearer the midpoint of its annual trading range.


What this means

  • Customer initiatives to internalize software development, particularly using AI, can reduce spend with established vendors.
  • Geopolitical shocks continue to amplify sector rotations that disadvantage legacy large-cap technology names.
  • Upcoming earnings reports can further influence short-term share-price swings as analysts' forecasts and investor expectations converge.

Risks

  • Disintermediation risk: Enterprise customers building AI-enabled, in-house tools could reduce spending on vendor software and consulting services, impacting software and services sectors.
  • Geopolitical volatility: Renewed U.S.-Iran hostilities have triggered broad tech-sector weakness, demonstrating how external shocks can affect large-cap technology and market sentiment.
  • Earnings-driven uncertainty: Near-term share price movement may be heightened as investors and analysts assess IBM's Q2 results versus expectations of approximately $3.02 in EPS and around $17.89 billion in revenue.

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