Press Releases May 18, 2026 08:30 AM

Comscore March 2026 Consumer AI Chatbot Usage Rankings Show Claude Gaining Share

Comscore reports robust growth in US consumer usage of AI chatbots in March 2026, with new entrants gaining traction

By Jordan Park SCOR

Comscore's March 2026 Consumer AI Chatbot Usage Rankings reveal a 21.3% month-over-month increase in US desktop unique visitors to major AI chatbots, led by OpenAI's ChatGPT. Notably, Anthropic's Claude experienced the fastest growth at 130.1%, securing fourth place, signaling rising competition in the AI chatbot market and increased consumer engagement across platforms.

Comscore March 2026 Consumer AI Chatbot Usage Rankings Show Claude Gaining Share
SCOR

Key Points

  • OpenAI's ChatGPT leads with 33.86 million unique US desktop visitors, up 18.9% from February 2026.
  • Anthropic's Claude recorded the fastest growth rate of 130.1%, moving into fourth place with 2.66 million visitors.
  • Overall AI chatbot desktop usage increased by 21.3% month-over-month, highlighting rapid adoption and competitive diversity in the sector.

RESTON, Va., May 18, 2026 (GLOBE NEWSWIRE) -- Comscore, a global leader in measuring and analyzing consumer behaviors, today released its March 2026 Consumer AI Chatbot Usage Rankings, highlighting continued momentum across major AI assistant platforms in the United States. According to Comscore’s analysis of U.S. desktop engagement, major consumer AI chatbot platforms reached a combined 44.4 million unique visitors in March 2026, representing a 21.3% increase from February.

OpenAI’s ChatGPT maintained its position as the category leader, reaching 33.86 million U.S. desktop unique visitors in March, up 18.9% month over month. Google Gemini ranked second with 10.66 million unique visitors, followed by Microsoft Copilot with 5.02 million.

Anthropic’s Claude was the fastest-growing platform in the rankings, increasing 130.1% month over month to reach 2.66 million unique visitors. The platform’s March performance moved Claude solidly into fourth place among tracked consumer AI chatbots.

“For brands and advertisers wanting to maintain their influence and visibility with consumers, the acceleration of adoption of AI assistants is a call to action, with growth in usage occurring across both established leaders and emerging challengers,” said Smriti Sharma, Executive Vice President, Analytics & Managing Director, Custom IQ. “The March rankings demonstrate why measurement is essential for allocating marketing and advertising resources because while ChatGPT remains the clear leader, platforms such as Claude, Copilot and Gemini are gaining meaningful traction as consumers explore a broader range of AI tools.”

March 2026 Consumer AI Chatbot Usage Rankings

U.S. Desktop Unique Visitors

RankPlatformVisitorsMonth-over-Month Change1OpenAI ChatGPT33.86M+18.9%
2Google Gemini10.66M+29.1%
3Microsoft Copilot5.02M+44.4%
4Anthropic Claude2.66M+130.1%
5X Grok1.65M+9.9%
6DeepSeek0.41M+46.2%
7Perplexity0.36M+20.5%
    

About Comscore
Comscore is a global, trusted partner for planning, transacting and evaluating media across platforms. With an unmatched data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore empowers media buyers and sellers to quantify their multiscreen behavior and make meaningful business decisions with confidence. A proven leader in measuring digital and TV audiences and advertising at scale, Comscore is the industry's emerging third-party source for reliable and comprehensive cross-platform measurement.

Media Contact:
Marie Scoutas
[email protected]


Risks

  • Competitive pressures as multiple AI chatbot platforms emerge and vie for user attention could impact market share and monetization.
  • Reliance on digital advertising and measurement effectiveness; shifts in advertising budgets could affect Comscore's core business.
  • Potential changes in consumer preferences or technology adoption trends that may slow growth or alter usage patterns of AI chatbots.

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