BOSTON, Aug. 04, 2026 (GLOBE NEWSWIRE) -- Amwell® (NYSE: AMWL), a leading provider of a comprehensive SaaS-based technology-enabled healthcare platform, today announced financial results for the second quarter ended June 30, 2026.
“The DHA’s intent to make Amwell a prime contractor is a powerful endorsement of our platform and our people,” said Dr. Ido Schoenberg, Chairman and CEO of Amwell. “With subscription revenue now approaching half our total revenue, independently validated behavioral clinical outcomes, no debt, and positive cash flows from operations projected for the fourth quarter this year, we have never been better positioned to lead the era of AI-powered care.”
Amwell Second Quarter 2026 Highlights:
- Recorded Total Revenue of $52.0 million at the top end of the previously provided financial guidance range for Q2
- Achieved subscription revenue of $25.7 million
- Recorded Amwell Medical Group (“AMG”) visit revenue of $24.4 million
- Reported gross margin of 53%
- Net loss was ($9.6) million, compared to ($10.3) million in the first quarter of 2026, continuously moving from quarter to quarter in a favorable trajectory
- Adjusted EBITDA of ($1.2) million compared to ($3.1) million in the first quarter of 2026
- Total visits on the platform were 0.8 million.
Financial Outlook
The Company is significantly improving Adjusted EBITDA, reaffirming its AMG visit guidance, and raising the low end of its 2026 revenue outlook:
- Revenue in the range of $200 million to $205 million increased from $195 million to $205 million
- AMG visits between 1.32 million and 1.37 million
- Adjusted EBITDA in the range between ($9) million to ($7) million increased from ($16) million to ($12) million.
The Company also provided financial guidance for Q3 2026 Revenue and adjusted EBITDA:
- Q3 revenue in the range of $46 million to $48 million
- Q3 adjusted EBITDA expected to in the range of ($5) million to ($3) million.
The Company also reiterated its objective to achieve positive cash flow from operations in the fourth quarter of 2026.
Amwell will host a conference call to discuss its financial results today at 5 p.m. ET. The call can be accessed via a live audio webcast at https://edge.media-server.com/mmc/p/b826q95x/. A webcast replay will be available for approximately 90 days at investors.amwell.com.
Other than with respect to GAAP Revenue, the Company only provides guidance on a non-GAAP basis. The Company does not provide a reconciliation of forward-looking Adjusted EBITDA (non-GAAP) to GAAP net income (loss), due to the inherent difficulty in forecasting and quantifying certain amounts that are necessary for such reconciliation. Because other deductions used to calculate projected net income (loss) vary dramatically based on actual events, the Company is not able to forecast on a GAAP basis with reasonable certainty all deductions needed in order to provide a GAAP calculation of projected net income (loss) at this time. The amount of these deductions may be material and, therefore, could result in projected GAAP net income (loss) being materially less than projected Adjusted EBITDA (non-GAAP).
About Amwell
Amwell offers payers and health systems a single, comprehensive, technology-enabled care platform. We use technology to provide patients with better access to more convenient, affordable and effective care. The Amwell platform includes software and services that power many clinical programs from Amwell and our growing number of partners. Our platform allows patients to experience unified, personalized and simple access to diversified clinical programs across the care continuum. As more people seek care online and more clinical programs become available, we offer integrated, future-ready, consistent solutions. The Amwell platform is proven, operating at a large scale, enabling care for millions of patients and their sponsors while delivering dependable outcomes. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. . For more information, visit business.amwell.com or LinkedIn.
©2026American Well Corporation. All rights reserved. Amwell®, SilverCloud®, Amwell Platform™, Amwell Converge®, Carepoint™ and the Amwell Logo are registered trademarks or trademarks of American Well Corporation.
Forward-Looking Statements
This press release contains forward-looking statements about us and our industry that involve substantial risks and uncertainties and are based on our beliefs and assumptions and on information currently available to us. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations, financial condition, business strategy and plans and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “should,” “will,” or “would,” or the negative of these words or other similar terms or expressions.
Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Forward-looking statements represent our beliefs and assumptions only as of the date of this release. These statements, and related risks, uncertainties, factors and assumptions, include, but are not limited to: our ability to successfully transition our clients to our current platform without significant attrition; our ability to renew and upsell our client base; the election by the Defense Health Agency to deploy our solution across their entire enterprise; the continuation of the DHA relationship beyond Q3 2026 with comparable financial terms; weak growth and increased volatility in the telehealth market; our ability to adapt to rapid technological changes; increased competition from existing and potential new participants in the healthcare industry; changes in healthcare laws, regulations or trends and our ability to operate in the heavily regulated healthcare industry; our ability to comply with federal and state privacy regulations; the significant liability that could result from a cybersecurity breach; our ability to commence and complete and strategic transformation initiatives and the impact of such initiatives; and other factors described under ‘Risk Factors’ in our most recent form 10-K filed with the SEC. These risks are not exhaustive. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in the forward-looking statements, even if new information becomes available in the future. Further information on factors that could cause actual results to differ materially from the results anticipated by our forward-looking statements is included in the reports we have filed or will file with the Securities and Exchange Commission. These filings, when available, are available on the investor relations section of our website at investors.amwell.com and on the SEC’s website at www.sec.gov.
Contacts
Media: [email protected]
Investors:
Asher Dewhurst
[email protected]
CONSOLIDATED BALANCE SHEETS
(In thousands, except share and per share amounts)
June 30,
2026 December 31,
2025 Assets Current assets: Cash and cash equivalents $195,946 $182,328 Restricted cash 795 — Accounts receivable ($30 and $955, from related parties and net of allowances of $11,519 and $9,463, respectively) 52,608 49,693 Inventories 964 1,187 Deferred contract acquisition costs 2,658 2,660 Prepaid expenses and other current assets 11,720 10,813 Total current assets 264,691 246,681 Restricted cash — 795 Property and equipment, net 165 225 Intangible assets, net 56,947 66,073 Operating lease right-of-use asset — 3,930 Deferred contract acquisition costs, net of current portion 3,811 4,459 Other assets 1,566 1,624 Total assets $327,180 $323,787 Liabilities and Stockholders’ Equity Current liabilities: Accounts payable $1,696 $1,649 Accrued expenses and other current liabilities 60,338 45,308 Operating lease liability, current 2,978 3,632 Deferred revenue ($20 and $113 from related parties, respectively) 26,248 22,625 Total current liabilities 91,260 73,214 Other long-term liabilities 1,059 1,075 Operating lease liability, net of current portion — 892 Deferred revenue, net of current portion 552 818 Total liabilities 92,871 75,999 Commitments and contingencies Stockholders’ equity: Preferred stock, $0.01 par value; 100,000,000 shares authorized, no shares issued or outstanding as of June 30, 2026 and as of December 31, 2025 — — Common stock, $0.01 par value; 1,000,000,000 Class A shares authorized, 15,277,711 and 14,782,788 shares issued and outstanding, respectively; 100,000,000 Class B shares authorized, 1,369,518 shares issued and outstanding; 200,000,000 Class C shares authorized 277,777 issued and outstanding as of June 30, 2026 and as of December 31, 2025 170 165 Additional paid-in capital 2,313,775 2,309,145 Accumulated other comprehensive income (loss) (10,287) (12,099)Accumulated deficit (2,082,441) (2,061,628)Total American Well Corporation stockholders’ equity 221,217 235,583 Non-controlling interest 13,092 12,205 Total stockholders’ equity 234,309 247,788 Total liabilities and stockholders’ equity $327,180 $323,787
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS
(in thousands, except share and per share amounts)
Three Months Ended June 30, Six Months Ended June 30, 2026 2025 2026 2025 Revenue ($34, $833, $614 and $1,265 from related parties, respectively) $52,048 $70,898 $106,931 $137,731 Costs and operating expenses: Costs of revenue, excluding depreciation and amortization of intangible assets 24,486 31,143 51,405 62,717 Research and development 10,352 18,237 22,731 40,339 Sales and marketing 5,844 12,518 13,589 25,094 General and administrative 13,901 21,155 31,602 44,347 Depreciation and amortization expense 7,021 8,224 14,584 16,024 Total costs and operating expenses 61,604 91,277 133,911 188,521 Loss from operations (9,556) (20,379) (26,980) (50,790)Interest income and other (expense) income, net (617) 845 (304) 3,533 Net gain on divestiture — — 7,027 10,713 Loss before expense from income taxes and loss from equity method investment (10,173) (19,534) (20,257) (36,544)Income tax benefit 548 725 331 157 Loss from equity method investment — (722) — (1,500)Net loss (9,625) (19,531) (19,926) (37,887)Net income attributable to non-controlling interest 302 165 887 513 Net loss attributable to American Well Corporation $(9,927) $(19,696) $(20,813) $(38,400)Net loss per share attributable to common stockholders,
basic and diluted $(0.59) $(1.24) $(1.25) $(2.43)Weighted-average common shares outstanding, basic and
diluted 16,761,044 15,892,970 16,675,831 15,783,281 Net loss $(9,625) $(19,531) $(19,926) $(37,887)Other comprehensive income (loss), net of tax: Foreign currency translation 1,784 2,669 1,812 2,326 Comprehensive loss (7,841) (16,862) (18,114) (35,561)Less: Comprehensive income attributable to non-controlling interest 302 165 887 513 Comprehensive loss attributable to American Well Corporation $(8,143) $(17,027) $(19,001) $(36,074)
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands, except share and per share amounts)
Six Months Ended June 30, 2026 2025 Cash flows from operating activities: Net loss $(19,926) $(37,887)Adjustments to reconcile net loss to net cash used in operating activities: Impairment on right of use asset 3,424 — Depreciation and amortization expense 14,606 16,025 Provisions for credit losses 2,741 379 Amortization of deferred contract acquisition costs 1,337 1,297 Amortization of deferred contract fulfillment costs 131 470 Inventory provisions (300) 250 Net gain on divestiture (7,027) (10,713)Stock-based compensation expense 4,337 13,349 Loss on equity method investment — 1,500 Deferred income taxes (8) (10)Changes in operating assets and liabilities: Accounts receivable (5,677) 10,767 Inventories 523 674 Deferred contract acquisition costs (709) (1,058)Prepaid expenses and other current assets (1,024) (1,112)Other assets 15 220 Accounts payable 45 (1,350)Accrued expenses and other current liabilities 13,809 (9,239)Deferred revenue 3,437 (13,394)Net cash provided by (used in) operating activities 9,734 (29,832)Cash flows from investing activities: Purchases of property and equipment (13) (9)Capitalized software development costs (5,630) — Purchases of investments — (1,000)Proceeds from divestiture, net of cash divested 7,027 20,400 Net cash provided by investing activities 1,384 19,391 Cash flows from financing activities: Proceeds from employee stock purchase plan 303 544 Payments for the purchase of treasury stock — (2)Net cash provided by financing activities 303 542 Effect of exchange rates changes on cash, cash equivalents, and restricted cash 2,197 655 Net increase (decrease) in cash, cash equivalents, and restricted cash 13,618 (9,244)Cash, cash equivalents, and restricted cash at beginning of period 183,123 229,111 Cash, cash equivalents, and restricted cash at end of period $196,741 $219,867 Cash, cash equivalents, and restricted cash at end of period: Cash and cash equivalents 195,946 219,072 Restricted cash 795 795 Total cash, cash equivalents, and restricted cash at end of period $196,741 $219,867 Supplemental disclosure of cash flow information: Cash paid for income taxes $645 $2,252
Non-GAAP Financial Measures:
To supplement our financial information presented in accordance with generally accepted accounting principles in the United States, of US GAAP, we use adjusted EBITDA, which is a non-U.S GAAP financial measure to clarify and enhance an understanding of past performance. We believe that the presentation of adjusted EBITDA enhances an investor’s understanding of our financial performance. We further believe that adjusted EBITDA is a useful financial metric to assess our operating performance from period-to-period by excluding certain items that we believe are not representative of our core business. We use certain financial measures for business planning purposes and in measuring our performance relative to that of our competitors. We utilize adjusted EBITDA as the primary measure of our performance.
We calculate adjusted EBITDA as net loss adjusted to exclude (i) interest income and other income, net, (ii) tax benefit and expense, (iii) depreciation and amortization, (iv) gain on divestiture, (v) stock-based compensation expense and (vi) severance and strategic transformation costs.
We believe adjusted EBITDA is commonly used by investors to evaluate our performance and that of our competitors. However, our use of the term adjusted EBITDA may vary from that of others in our industry. Adjusted EBITDA should not be considered as an alternative to net loss before taxes, net loss, loss per share or any other performance measures derived in accordance with U.S. GAAP as measures of performance.
Adjusted EBITDA has important limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results as reported under U.S. GAAP. Some of the limitations of adjusted EBITDA include (i) adjusted EBITDA does not properly reflect capital commitments to be paid in the future, and (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and adjusted EBITDA does not reflect these capital expenditures. Our adjusted EBITDA may not be comparable to similarly titled measures of other companies because they may not calculate adjusted EBITDA in the same manner as we calculate the measure, limiting its usefulness as a comparative measure.
In evaluating adjusted EBITDA, you should be aware that in the future we will incur expenses similar to the adjustments in this presentation. Our presentation of adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-recurring items. Adjusted EBITDA should not be considered as an alternative to loss before benefit from income taxes, net loss, earnings per share, or any other performance measures derived in accordance with U.S. GAAP. When evaluating our performance, you should consider adjusted EBITDA alongside other financial performance measures, including our net loss and other GAAP results.
The following table presents a reconciliation of adjusted EBITDA from the most comparable GAAP measure, net loss, for the three and six months ended June 30, 2026 and 2025 and the three months ended March 31, 2026:
Three Months Ended June 30, Six Months Ended June 30, Three MonthsEnded
March 31, 2026
(in thousands) 2026 2025 2026 2025 Net loss $(9,625) $(19,531) $(19,926) $(37,887) $(10,301)Add: Depreciation and amortization 7,021 8,224 14,584 16,024 7,563 Interest income and other (expense) income, net 617 (845) 304 (3,533) (313)Net gain on divestiture(2) — - (7,027) (10,713) (7,027)Income tax benefit (548) (725) (331) (157) 217 Stock-based compensation 2,028 5,662 4,332 13,348 2,304 Severance and strategic transformation costs(1) (643) 2,541 3,834 6,006 4,477 Adjusted EBITDA $(1,150) $(4,674) $(4,230) $(16,912) $(3,080)