Press Releases October 8, 2026 08:00 AM

XBP Global, CXAI and Macro Group Collaborate to Deliver an AI-Powered Hybrid Workplace

XBP Global, CXAI, and Macro Group partner to launch AI-driven integrated hybrid workplace solution for enterprises

By Ajmal Hussain
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XBP Global Holdings, Inc. announced a collaboration with CXApp Inc. and Macro Group to introduce an AI-powered hybrid workplace platform that integrates physical workplace management, digital mail services, and employee experience technology. This unified solution aims to streamline hybrid work operations by connecting workflows across facility services, communication, and employee interfaces to enhance productivity and workspace utilization for enterprise clients.

XBP Global, CXAI and Macro Group Collaborate to Deliver an AI-Powered Hybrid Workplace
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Key Points

  • XBP Global combines its Smart Office suite with CXAI’s employee experience platform and Macro Group’s facilities management expertise to create a seamless hybrid workplace offering.
  • The platform integrates digital and physical workplace operations, including mail and package tracking, space booking, and facility management, enabled by AI-driven automation and predictive analytics.
  • The collaboration targets enterprises seeking to optimize hybrid work environments, improve operational efficiency, and enhance employee experience, impacting technology, real estate, and corporate services sectors.

IRVING, Texas, Oct. 08, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company powering intelligent workflows for organizations worldwide, today announced a collaboration with CXApp Inc. (NASDAQ: CXAI) (“CXAI”) and Macro Group to deliver an integrated, technology-enabled hybrid workplace offering for enterprise clients.

The three companies presented the joint offering on October 7, 2026 at “The Future of Work,” an event hosted at XBP Global’s office in New York.

Connected workplace offering

Hybrid work has left many organizations with scattered mail, manual handoffs between teams, and office space that is used unevenly. The joint offering addresses these issues by connecting physical workplace operations with employee-facing technology and facilities management.

Each company contributes a distinct layer:

  • XBP Global's Smart Office suite unifies inbound receiving, outbound shipping, digital mail, and facility services on one connected platform. XBPTrack provides single-scan chain-of-custody tracking for inbound physical mail and packages, with real-time recipient notifications and smart locker integration. Complementing physical processing, digital mail solutions digitize incoming correspondence at the point of receipt, extracting actionable data and embedding digital documents directly into client downstream platforms—such as ERP, CRM, and ECM systems—to fuel automated enterprise workflows. XBPShip lets users compare carrier rates, generate labels, and ship from a desk or mobile device, with built-in address validation and compliance screening. XBPH360 replaces informal facility checklists with digital logs, timestamps, and photo validation.
  • CXAI’s employee and workplace experience platform, Flow, serves as an agentic AI layer for the hybrid enterprise, consolidating disconnected workplace tools into one seamless platform to deliver a frictionless workday. Employees can effortlessly book spaces, navigate campuses, manage and announce internal events, access smart lockers, and handle workplace services, including food ordering, service ticketing, and more, all in one place. Its natural-language AI companion completes everyday tasks on demand via voice or text, while providing workplace and real estate leaders with predictive recommendations to ensure spaces are better used, streamline services, and continuously optimize enterprise operations.
  • Macro Group provides facilities management and health, safety and environment (HSE) consultancy, aligning clients' physical spaces with their hybrid work strategies.

The result: self-service for employees and real-time visibility for facility and real estate teams.

“Our clients rely on us to embed technology directly into their mission-critical workflows—transforming physical workplaces, modernizing digital mail platforms, and stripping friction out of everyday operations," said Andrej Jonovic, Chief Executive Officer of XBP Global. "Hybrid work has made workplace management far more complex. Bringing our Smart Office suite together with CXAI's employee experience platform and Macro Group's facilities expertise gives clients one connected, real-time view of their workplace operations."

Interested organizations can learn more and request a demonstration at lp.xbpglobal.com/the-future-of-work.

Forward-Looking Statements
This press release contains “forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These statements include financial forecasts, projections, and other statements about future operations, financial position, business strategy, market opportunities, and trends. Forward-looking statements can often be identified by terms such as “may,” “should,” “expect,” “intend,” “will,” “estimate,” “anticipate,” “believe,” “predict,” “plan,” “targets,” “projects,” “could,” “would,” “continue,” “forecast,” or similar expressions. All forward-looking statements are based on estimates, forecasts, and assumptions that are inherently uncertain and subject to risks and factors that could cause actual results to differ materially. These include, but are not limited to: (1) risks related to the acquisition and related restructuring, including the inability to realize anticipated benefits, disruptions to operations, and costs associated with the acquisition; (2) legal proceedings; (3) failure to maintain compliance with Nasdaq listing standards; (4) competition and market conditions; (5) economic, geopolitical, and regulatory changes; (6) challenges in retaining clients, employees, and suppliers; and (7) other risks detailed in the Company’s filings with the SEC, including the “Risk Factors” section of its Annual Report on Form 10-K for 2025. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date made. XBP Global undertakes no obligation to update these statements, except as required by law. There is no assurance that XBP Global or its subsidiaries will achieve the results projected in these statements.
     
About XBP Global

XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide. With a presence in 20 countries and approximately 9,200 employees, XBP Global partners with over 2,000 clients, including many of the Fortune 100, to orchestrate mission-critical systems that enable hyper-automation.

Our proprietary platforms, agentic AI-driven automation, and deep domain expertise across industries and the public and private sectors enable our clients to entrust us with their most impactful digital transformations and workflows. By combining innovation with execution excellence, XBP Global helps businesses reimagine how they work, transact, and unlock value.

About CXAI

CXAI is an enterprise agentic AI platform company focused on helping organizations improve productivity, automate workflows and enhance business performance through artificial intelligence.

CXAI’s platform combines operational intelligence, analytics, workplace technologies and intelligent automation to deliver measurable business outcomes across enterprise and mid-market organizations. CXAI serves customers across technology, financial services, healthcare, media and other industries while expanding its AI capabilities through both organic growth and strategic acquisitions.

About Macro Group

Macro Group is a global facilities management delivery company providing high-performing, experience-led environments for complex real estate portfolios.

Operating in over 45 countries, we deliver integrated facilities management services alongside project consultancy and HSE advisory expertise, helping organizations optimize performance, enhance workplace experiences, manage risk and ensure compliance across the built environment.

For more news, commentary, and industry perspectives, visit: https://www.xbpglobal.com/ 

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The information posted on XBP Global’s website and/or via its social media accounts may be deemed material to investors. Accordingly, investors, media and others interested in XBP Global should monitor XBP Global’s website and its social media accounts in addition to XBP Global’s press releases, SEC filings and public conference calls and webcasts.


Risks

  • Potential disruptions and costs related to the integration and restructuring from the collaboration and platform deployment.
  • Market competition and changing economic or regulatory conditions that could impact adoption and financial outcomes.
  • Risks in maintaining compliance with Nasdaq listing standards and retaining key clients, employees, and suppliers during transformation processes.

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