- Paychex recognized by NelsonHall for the company’s ability to deliver immediate benefit and meet future needs of clients through its Paychex Flex® and Paycor® platforms
- The industry evaluation highlights Paychex’s strategy and continued investment in AI-powered workforce optimization solutions
ROCHESTER, N.Y., Oct. 08, 2026 (GLOBE NEWSWIRE) -- Paychex (Nasdaq: PAYX), a leading provider of expert-enabled HR, payroll, and benefits, today announced that its Paychex Flex and Paycor platforms were each recognized as a “Leader” by global analyst and research firm, NelsonHall, in its “Workforce Management: Employee Experience Transformation 2026 Market Analysis,” as part of the firm’s Vendor Evaluation and Assessment Tool (NEAT). The NEAT enables buyers to assess the capabilities of WFM vendors across a range of criteria and business requirements to identify the best-performing providers.
NelsonHall’s Head of Research, Dominique Raviart, said “Paychex’s position as a Leader in NelsonHall’s 2026 Workforce Management NEAT reflects its particular strength in scheduling and workforce planning. Also, its combination of payroll adjacency, embedded time and attendance, scheduling, leave management, labor forecasting, and advisory services gives customers a pragmatic path to reduce payroll friction, improve workforce visibility, and support frontline operations at scale.”
NelsonHall evaluated 12 WFM platforms in the 2026 NEAT report and based results on two criteria: (1) ability to deliver immediate client benefit and (2) ability to meet future client requirements. The company received a leader designation in the Scheduling & Workforce Planning Capability NEAT matrix and innovator designation in both the Employee Experience Capability NEAT and Overall WFM NEAT matrices.
Advancing Workforce Management Through AI-Assisted Workforce Optimization
“This recognition from NelsonHall reflects our commitment to transforming workforce management from transactional timekeeping into a more intelligent, AI-assisted experience,” said Ryan Bergstrom, chief product and technology officer at Paychex. “Our comprehensive portfolio provides businesses with intelligent solutions tailored to their distinct needs, with Paychex Flex bringing simplicity and automation to users and Paycor helping organizations manage greater workforce complexity.”
Recent workforce management enhancements include:
- Paychex Flex: AI-powered attendance insights, automated time-off approvals, predictive scheduling, shift-swap capabilities, and enhanced compliance tools that help business owners reduce the administrative burden and make smarter workforce decisions. With WISE Intelligent Pay Cycle, Paychex proactively detects and resolves employee hours-worked errors before payroll is run, helping prevent mistakes, reduce compliance risks, and eliminate costly rework.
- Paycor: AI-powered Smart Scheduler, agentic timesheet approvals, auto-generated shift planning, enhanced manager controls, and workforce optimization capabilities can help organizations enhance scheduling efficiency, labor compliance, and operational performance.
To learn more about Paychex’s awards and honors, visit the awards page.
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s analysis is based on rigorous, all-original research, and is widely respected for the quality and depth of its insight.
About Paychex
Paychex, Inc. (Nasdaq: PAYX) provides a comprehensive suite of expert-enabled technology and advisory solutions that help businesses manage HR, payroll, and benefits. Serving approximately 840,000 clients and paying 1 in 11 U.S. private sector workers, Paychex combines scale, trusted expertise, and innovation to help businesses succeed. Built on more than 50 years of workforce experience and one of the industry’s largest proprietary HR datasets, Paychex’s WISE agentic AI engine embeds intelligence directly into workflows to improve productivity, enhance decision-making, and deliver better outcomes. Learn more at paychex.com.
Media Contact
Chelsea Wernick
Public Relations Program Manager
Paychex, Inc.
(585) 216-2974
[email protected]