Press Releases August 13, 2026 03:59 PM

New Survey of 255 School-Based Therapists Reveals Rising Caseloads and Hidden Workload Threatening Student Access to Federally Mandated Services

Survey reveals increasing caseloads and workload challenges for school-based pediatric therapists, impacting student services and outcomes

By Hana Yamamoto
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KELYA

Kelly Pediatric Therapy, a division of Kelly Education, released a white paper based on a survey of 255 school-based therapists highlighting rising caseloads, extensive administrative duties, and growing complexity of student needs, which threaten therapist sustainability and student access to federally mandated pediatric therapy services. The findings indicate districts need to invest in managing caseloads and retaining therapists to improve outcomes.

New Survey of 255 School-Based Therapists Reveals Rising Caseloads and Hidden Workload Threatening Student Access to Federally Mandated Services
KELYA
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Key Points

  • 71% of therapists report increased caseloads over the past two years, contributing to rising pressure on service delivery.
  • Therapists spend significant hours outside contracted time on documentation and IEP management, impacting workload sustainability.
  • Therapists rank better therapy tools, spaces, and manageable caseloads above compensation as priorities to stay in their roles.
  • The education and healthcare sectors are impacted given the role of therapy in student health and learning outcomes.

TROY, Mich., Aug. 13, 2026 (GLOBE NEWSWIRE) -- Kelly Pediatric Therapy, a division of Kelly Education, today released The Hidden Workload Behind School-Based Pediatric Therapy, a new white paper based on original survey data from 255 school-based pediatric therapists across the United States. The findings document a profession under growing strain. Rising caseloads and the administrative work that follows therapists home are creating sustained pressure on both therapist sustainability and student outcomes.

Among the key findings:

  • 71% of therapists report their caseloads have grown in the past two years, with 24% describing that growth as significant.
  • 77% of therapists have seen student progress affected by understaffing or unmanageable caseloads, with 39% saying this happens frequently or always.
  • 68% of therapists spend six or more hours per week on documentation and IEP management outside contracted school hours.
  • 64% say the complexity of student needs has increased over the past three years, with mental health and anxiety-related needs rising fastest.
  • 57% of therapists believe school districts are not adequately prepared or are moving too slowly to address the coming therapist shortage.

“School-based therapists are delivering federally mandated services inside systems that weren’t designed for clinical care,” said Cheryl Haibach, Vice President and Practice Lead of Kelly Pediatric Therapy. “What the data shows is that the caseload pressure and administrative demands those therapists are absorbing have reached the students depending on those services. This is happening now, and the districts investing in therapist retention and caseload structure are going to see the difference in student outcomes and service continuity.”

The survey included speech-language pathologists, occupational therapists, physical therapists, school psychologists, and behavioral therapists working across public, private, and charter schools in all regions of the United States. Respondents represented both direct-hire and contracted employment arrangements.

Eighty-seven percent of therapists say they feel at least somewhat supported by their districts, and nearly 90% remain at least somewhat optimistic about school-based practice as a long-term career. When asked what would most help them stay, therapists consistently ranked better therapy tools and spaces and manageable caseloads above compensation.

The full white paper is available here.

About Kelly Pediatric Therapy
Kelly Pediatric Therapy delivers transformative pediatric therapeutic services across schools, early intervention programs, and outpatient centers. Founded in 1998 as Pediatric Therapeutic Services and acquired by Kelly (Nasdaq: KELYA, KELYB) in 2022, Kelly Pediatric Therapy connects children with experienced, caring therapists across occupational therapy, physical therapy, speech-language pathology, and behavioral health. Learn more at kellypediatrictherapy.com or connect with us on LinkedIn and Facebook.

Media Contact:
Danielle Nixon
Director of Public Relations, Kelly Education
[email protected] | 816.737.8414


Risks

  • Continued caseload growth and administrative burdens may lead to therapist burnout, affecting workforce sustainability and student access to mandated services.
  • Understaffing and unmanageable caseloads are reported to negatively affect student progress, risking compliance with federal mandates.
  • School districts may not be prepared or acting swiftly enough to counter upcoming therapist shortages, threatening service continuity and educational outcomes.

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