Overview
OpenAI introduced Frontier, a platform built to help companies develop, deploy, and operate AI agents that perform real work across their organizations. The release aims to address a persistent obstacle in enterprise AI adoption: while a large share of workers report AI enabling previously impossible tasks, many organizations still face difficulty implementing AI at scale across business functions.
Agent capabilities and workplace integration
Frontier equips AI agents with features designed for practical workplace collaboration. The platform supports shared context, structured onboarding procedures, iterative hands-on learning with feedback, and defined permission boundaries to govern agent behavior. As agents carry out tasks, they accrue memories intended to improve their effectiveness over time.
OpenAI designed Frontier to connect with companies' existing infrastructure rather than requiring full replatforming. The platform links data sources such as siloed data warehouses, customer relationship management systems, ticketing tools, and internal applications so agents can access the business context they need to reason over data and execute complex workflows.
Use cases and technical reach
Frontier is intended to enable both technical and non-technical teams to deploy agents capable of reasoning over enterprise data and completing multifaceted tasks. The platform supports working with files, executing code, and using external tools as part of an agent's task set, with built-in governance and identity controls for use in sensitive or regulated settings.
Security, governance and production practices
Enterprise security and governance are core elements of the platform: each AI agent is provisioned with its own identity and explicit permissions, and guardrails are included to restrict activity in regulated environments. OpenAI is also pairing its Forward Deployed Engineers with customer teams to develop operational best practices for building and running agents in production. That collaboration produces a feedback loop from business problems to deployment and back into research.
Adoption and partnerships
Several large firms are already using Frontier, including HP, Intuit, Oracle, State Farm, Thermo Fisher, and Uber. Dozens of existing customers, such as BBVA, Cisco, and T-Mobile, have piloted the platform's approach for complex AI implementations. OpenAI is also working with AI-native builders through a Frontier Partners program, naming Abridge, Clay, Ambience, Decagon, Harvey, and Sierra as participants.
Availability
Frontier is initially available to a limited group of customers. OpenAI said it plans broader availability over the next few months.
Note: This article presents the platform's capabilities, customer adoption, and availability as described by OpenAI. It focuses on the information provided about Frontier's features, integrations, partnerships, and staged rollout.