UFP Technologies Q4 2025 Earnings Call - Contract Extension and Dominican Republic Capacity Push Give Visibility Despite AJR Labor Drag and Ransomware

Operator: Good day, welcome to the UFP Technologies fourth quarter 2025 earnings conference call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by 0. After today’s presentation, there will be an opportunity to ask questions. To ask a question, you may press star, then 1 on your telephone keypad. To withdraw your question, please press star, then 2. Please note this event is being recorded. I would now like to turn the conference over to Ron Lataille, Vice President, Treasurer, and Chief Financial Officer. Please go ahead.

Ron Lataille, Vice President, Treasurer, and Chief Financial Officer, UFP Technologies: Thank you, operator. Good morning, and thank you for joining us on our 2025 year-end earnings conference call. With me on today’s call is our CEO and Chairman, Jeff Bailly. Today, we will make some forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995, the accuracy of which is subject to risks and uncertainties. Wherever possible, we will try to identify those forward-looking statements by using words such as believe, expect, anticipate, pursue, forecast, and similar expressions. Our forward-looking statements are based on our estimates and assumptions as of today and should not be relied upon as representing our estimates or views on any subsequent date.

Please refer to the cautionary statement regarding forward-looking information and the risk factors in our most recent 10-K and subsequent 10-Qs and 8-Ks, including disclosure of the factors that could cause results to differ materially from those expressed or implied. During this call, we will discuss non-GAAP financial measures, which include organic sales growth, adjusted gross margin, adjusted operating income, adjusted SG&A, adjusted EPS, and EBITDA and adjusted EBITDA. A reconciliation of GAAP to non-GAAP measures discussed in this call is contained in the associated press release and is available in the Investor Relations section of our website. I’ll now turn the call over to Jeff.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Thank you, Ron. I am pleased with our 2025 results and our progress on key strategic initiatives. Sales grew 19.5% for the full year, bringing our total revenue to $602.8 million. This is a significant revenue milestone and represents nearly a tripling of revenue since 2021. During that same four-year period, operating income grew 435%, and EPS grew 419%. We also made significant progress on several key strategic initiatives related to contract extensions, program launches, facility expansions and related moves, and adding and training of new direct labor talent in St. Charles, Illinois, related to our previously disclosed E-Verify attrition issues. 2025 EPS grew 15.4%, despite absorbing $6.3 million in labor inefficiencies at our Illinois AJR facility.

The AJR E-Verify labor inefficiency was $1.2 million in Q4, less than half of the three million dollar Q3 impact, demonstrating the progress that is being made in onboarding and training new direct labor team members. We are continuing to make progress, expanding our capabilities and capacity in the Dominican Republic. In Santiago, we launched our second major program and have recently negotiated a lease for a third building, which will allow us to further expand our safe patient handling business and transfer a third major program. Each program transfer, when complete, saves our customers money and increases our profit potential. In La Romana, DR, three significant new programs launched. Our fifth building and related move of equipment, materials, and personnel is now complete. It houses a new expanded product development center, a newly launched external capital program, and a centralized warehouse to support buildings one through four.

We plan to take possession of a sixth building in April, which will further expand our robotic surgery capacity to support anticipated growth. We have also expanded and extended our contract with our largest customer, materially increasing the volumes on existing programs and adding an additional program. We have also made exciting progress in other markets, funding a contract extension with our largest infection prevention customer that runs through 2030. In the orthopedic sterile packaging space, we have also won new business and added new capabilities in Ireland, which adds significant value to our global offerings. On the human resources front, our new director-level talent, one level below our corporate officers, is making significant contributions in the U.S., Ireland, and the D.R. This group runs our day-to-day operations and is doing a great job.

On the acquisition front, integrations of the 4 acquisitions completed in 2024 and the 3 completed in 2025 are all progressing well. We continue to search for additional strategic acquisitions that will increase our value to customers while maintaining our disciplined approach. Finally, our CEO transition planning with Turok is essentially complete, and he is well prepared to succeed me as CEO in June. I will continue for 1 year as executive chair to support him and provide assistance in vetting new acquisition opportunities and key strategic hires. With a robust pipeline of new growth opportunities, significant progress on our strategic initiatives, including multiple successful program launches, exciting new talent in our company, and a strong balance sheet to fund future growth, we remain very bullish about our future. I’ll now hand it over to Ron to provide more color on our financials.

Ron Lataille, Vice President, Treasurer, and Chief Financial Officer, UFP Technologies: Thank you, Jeff. I am also pleased with our fourth quarter and year-end results as we delivered solid numbers despite working through the labor challenge at AJR, referred to by Jeff. Before I provide more color on our results, I want to spend a few minutes on the cybersecurity breach disclosed in an 8-K last evening. The attack was detected on the morning of Saturday, February 14th. By that evening, forensic incident response consultants were engaged, and by Sunday evening, they were on site in Newburyport. This was a classic ransomware attack that appears to have impacted many, but not all, of our IT systems. Data was taken and then destroyed. Fortunately, we had credible duplicate backups and a thorough contingency plan that allowed us to operate since the date of the incident.

At this point, the incident caused minimal interruptions to our operations, and we believe our primary information systems are being brought back online this week in all material respects. From a financial standpoint, we have cybersecurity insurance and do not expect a material impact to our operations, cash or liquidity, though our investigation is continuing. Moving to operations, overall sales were up nicely, largely fueled by growth in the safe patient handling, infection control, and orthopedic packaging medical submarkets. As anticipated, organic sales growth for the year was low single digits. This is largely due to abnormally high 2024 sales in robotic surgery, as well as backlog in our safe patient handling business due to the labor issue at AJR.

Gross profit as a percentage of sales or gross margin decreased in 2025 to 28.3%, largely due to the $6.3 million in extra labor costs incurred at AJR, which are all reflected in cost of sales. Absent these additional labor costs, gross margins would have increased to 29.3%. As Jeff mentioned, we improved efficiency levels in the fourth quarter and anticipate further ongoing improvement. Adjusted operating margin for the year was 17.1% of sales, within our target range of 17%-20%, despite the extra labor costs. Our effective tax rate of 17.2% for the full year of 2025 was down from a year ago, reflecting a continued shift in pre-tax income to the Dominican Republic, where we effectively pay no income taxes. 2025 was a strong year for cash generation.

We had approximately $92 million in cash from operations, despite $12.9 million in capital expenditures and funding three acquisitions, we paid down approximately $53.9 million in debt and ended the year with a leverage ratio of approximately 1.1 times. With that, I now turn it back to the operator for questions.

Operator: We will now begin the question and answer session. To ask a question, you may press star then 1 on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star then 2. Our first question comes from Brett Fishman with KeyBanc Capital Markets. Please go ahead.

Will, Analyst (covering for Brett Fishman), KeyBanc Capital Markets: Hey, this is Will on for Brett. Good news around the contract extension. Could you just provide us any directional color on how we should think about volumes with your largest customer in 2026 and 2027, and maybe how we should think about the minimum volumes for 2028 and 2029? I have 1 more as a follow-up.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Sure. I mean, clearly the contract extension is great news for us. It extended 2 additional years, which we knew was coming, but it makes the rest of the world settle down, and it was expanded to add additional program, and the 2 programs in place, increased materially. Our customers, all of them now, have come to us and said, "Please do not give any information that could allow the outside world to protect our business and or put us at any competitive disadvantage." We are now unfortunately not able to give any commentary on how significantly it went up. You know, they agreed to the words, material, because it is a material increase of where we are now. The same applies, unfortunately, for giving guidance on 2026 and 2027.

You can kind of refer to the previous contract, and you know, there’s minimums that they have to hit. I think it has to be in the low sevens the last couple of years. They have consistently been higher than those minimums. Under strict instructions from many of our customers, we’re not going to be able to give specifics, unfortunately.

Will, Analyst (covering for Brett Fishman), KeyBanc Capital Markets: Okay. Yeah, I think that makes sense. Maybe, just going over to AJR, regarding the headwind, like you indicated a $1.2 million impact in 4Q. How are you thinking about this impact in 1Q and maybe just any impact in the rest of 2026?

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Yeah, the team is making consistent progress, and there’s a couple different objectives. One was to bring on new people because our team was way down. We have staffed up to the level that we needed to be. Some are still temps, some are permanent. When they get to a certain level of skill, they switch over. Two things happen then. The skill goes up, and the cost goes down. We are continuing to transition to temps, but we’re not bringing in new people in general right now. Those two things are all forward progress we’re going to look forward to. We’re running overtime now, so we’re at their level, so we can keep up with our existing team, and we’re running overtime to knock down any backlog that exists.

We did, unfortunately, have backlog carry over into this year, which is, you know, good news for the revenue of this year, but it’s bad news that we haven’t completely caught up with our customer. When that backlog is worked down, we will get rid of the overtime as well. Everything going forward should be progress. We expect Q1 will have some impact. It will be less than the fourth quarter, and then it’ll diminish after that. Yeah, there will be some carry on, but continued progress is expected in each consecutive quarter.

Operator: Our next question comes from Justin Ages with CJS Securities. Please go ahead.

Justin Ages, Analyst, CJS Securities: Hi. Morning, all.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Morning.

Operator: Morning.

Justin Ages, Analyst, CJS Securities: Can you give us a little more color on the puts and takes of the flat med tech growth? I know you mentioned infection prevention, just trying to, you know, take a look into 2026 and kind of size what’s going to be the main drivers of growth there in med tech. Thank you.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: We’re expecting continued robust growth in the patient services market, that is expanding on its own, and we’re catching up from the prior year. I think that’ll be a super strong year. We’ve also launched 3 new programs of late, 1 in infection prevention, 2 in robotic surgery, which are both positive influences going forward. There’s some other markets that are coming along, that sort of represent growth in the future, that are in the development stages now. Those are a little more, wound care and/or diagnostics. I don’t think those will hit 2026 revenue. Well, they hit the list of things we’re excited about going forward. That’s sort of the update on what we expect to be robust growth next year.

Ron Lataille, Vice President, Treasurer, and Chief Financial Officer, UFP Technologies: Justin, I’ll let me elaborate, Ron. If you’re talking about flat med tech growth, specifically for the Q4, just a reminder that we had some revenue pulled into Q3. Sales in Q3 were higher, if you recall, than we had anticipated. That’s part of the reason why sales, specifically for the fourth quarter, were a bit softer.

Justin Ages, Analyst, CJS Securities: That’s helpful. Thanks for that. Second, on the cybersecurity incident, you mentioned systems are back online, but is there any disruption in business that will impact growth rates? Operationally seems to be things are back in order, but in terms of, you know, performing for customers, is there any impact there, or is that still under investigation?

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: I mean, big picture, it’s not good news, obviously, that somebody’s able to get into our system. It was really good news, how our team responded and how robust our backup systems were. We were back in action literally day one, making parts, but we didn’t have the ability, day one, to label everything properly and ship everything. There will be a delay in how things get shipped. I’ll turn it over to Ron to give you some specifics, but the key is we were able to keep making everything we needed to make. There may be some delays in when some of these things actually ship.

Ron Lataille, Vice President, Treasurer, and Chief Financial Officer, UFP Technologies: Yeah, the event happened mid-quarter, we are back online in all of our ERP systems as we speak. The team, fortunately, we had the wherewithal years ago, our Senior Vice President of IT, in conjunction with our operations leadership, developed a pretty robust contingency plan to operate without systems for this exact reason, and we launched that contingency plan. Albeit inefficiently, we were able to make parts and ship to the customers with manual invoicing. I don’t think there’s going to be a material impact on Q1 in its entirety. It’ll be soft within the month of February, within the quarter, but we’ll make up for it in March.

Justin Ages, Analyst, CJS Securities: That’s super helpful. Thanks for taking the questions.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: You’re welcome.

Operator: Our next question comes from Max Michaelis with Lake Street Capital Markets. Please go ahead.

Max Michaelis, Analyst, Lake Street Capital Markets: Hey, guys. Thanks for taking my questions. A few here around the contract extension, just around the facility, I guess. That’s sixth facility. Are you guys on the hook for that entire investment, or are you getting any help from your largest customer here? I should say, as well as what’s sort of the timeline of completion of that facility, too?

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Yeah. With all of our major contracts, there’s co-investment, with really, without exception. Some of them, the customers are on the hook for literally all of the capital. Again, under confidentiality with the customer, we haven’t been able to give out all those details. I can tell you our primary responsibility in this contract extension relates to leases and personnel. Capacity is ramping up, so capital will be purchased, and it will be installed, and we will be starting, I think we take possession of the sixth building in April. We will begin, first of all, we have to get the thing fit for use, which is put in clean rooms and get it all fit and set up.

It’ll start this year, and we’ll be adding that capacity, and, like I just mentioned, our primary responsibility is leases and personnel.

Max Michaelis, Analyst, Lake Street Capital Markets: Perfect. Okay, you guys called out safe patient handling in the press release as well. Is there any way you can kind of size that opportunity for us? It seems like it’s going to be solid opportunity here. You expect more growth in 2026. Just kind of give us, can you give us an idea of what the market size is there or just any way you can help us?

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Yeah, I think that’s a large and growing market. We’ve partnered with the market leader. You know, we’re experiencing double-digit growth without making up for previous backlog additions. I think that you can look forward to robust growth in that market for multiple years.

Max Michaelis, Analyst, Lake Street Capital Markets: All righty. Thanks, guys.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: You’re welcome.

Operator: Our next question comes from Andrew Cooper with Raymond James. Please go ahead.

Andrew Cooper, Analyst, Raymond James: Hey, everybody. Thanks for the questions. Maybe first, just want to clarify some of the commentary around new programs. I think in the release you mentioned, we launched 3 new programs. It sounded like referring to the La Romana facility. Just curious, I know you had talked about 2, and then you mentioned 1 new one in the extended contract. Are those the 3, or is there an additional program that’s sort of net new that we need to think about for that facility or that line of business?

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Yeah. 2 of the programs were the multimillion dollar programs we had referred to in the past that we’re launching at the end of the year. They were both robotic surgery related. The 3rd one was actually not robotic surgery. We had 3 different plants sort of collaborate and come together with their materials expertise and process expertise to really design an infection prevention device, start to finish, that will ship directly to the patients. You know, it’ll be packaged and ready to go from our facility. That one has launched in La Romana, in our new building number 5. That is set up and going, you know, just the launches are slow, you know, but we are making parts, but they’ll go through a rigorous process of vetting those parts, and they’ll slowly ramp up.

Yes, the third program is not, robotic surgery.

Andrew Cooper, Analyst, Raymond James: Okay, that’s helpful context. I know you’re limited in what you’re able to say in terms of the contract, but I think the release included noting that you added volume-based pricing matrix, matrices and some cost-sharing provisions. I just want to clarify, are those net new, and, you know, is there anything to read into layering those in and how that maybe portends for sort of the long-term nature and maybe not needing to amend or adjust the contract as much going forward because you have some of these kind of features in place in the existing language?

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Yeah. The contract, the key to the contract for us is when we make a long-term commitment to a customer, we want to make a long-term contract with a vendor at the same time. Part and parcel to this is if we make promises to the customer that relate to cost downs, very often they’re being financed by our vendor or together with our vendor. When we come up with cost saving initiatives, they’re typically shared with our customer. I think the customer wins, and we win in this process. I don’t think there’s any negative to look forward to going other than increased volume. There is, when they hit certain milestones, whatever those are, there is cost-sharing opportunities that is born between the three of us, or enjoyed between the three of us.

Andrew Cooper, Analyst, Raymond James: Okay.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: I should say, the vendor, ourselves, and the customer.

Andrew Cooper, Analyst, Raymond James: I didn’t mean to imply a negative. Sorry if that came across differently.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Yeah.

Andrew Cooper, Analyst, Raymond James: That’s helpful. Lastly, maybe just the AJR business. I mean, I think you talked about $8 million of backlog at the last update. Just curious, did that work down at all in the quarter? If not, how should we think about the pacing of that starting to happen? Then just any updates on knowing you have this third program moving, starting to move to Dominican Republic, you know, on kind of completion of and, when we should expect kind of pacing of the shift to start flowing through the PNL more?

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Ron, I’ll let you tackle the backlog, and then I’ll switch over and tackle the second question, which relates to program three.

Ron Lataille, Vice President, Treasurer, and Chief Financial Officer, UFP Technologies: Our customer specifically asked us not to speak of backlog. The $8 million you referred to, Andrew, was the quarter, not the full amount. I can tell you that the backlog going into 2026 is higher than that, but I can’t disclose the number. We do expect to work it down gradually throughout 2026.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Okay. With respect to program number 3, these were all phased 1, then the next, and the next. Program number 1 was completely transferred, up and running, and running at rate. Program 2 has now been transferred. It’s up and running, but not running at rate, as we go through the process. Program 3 is scheduled to transfer when program 2 is complete. We’re taking possession of a new building, I believe in April also, and we’ll get that fit up and set up. That’ll be sort of the second half of the year assignment. The key is that we have full capabilities already in Illinois to do these programs.

These are redundant capabilities, and when they move over, our customer enjoys some cost saves, and we enjoy the opportunity to make additional profits when we get to our run-at-rate levels.

Andrew Cooper, Analyst, Raymond James: Okay, I’ll stop there. Thanks, everybody.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: You’re welcome.

Operator: This concludes our question and answer session. I would like to turn the conference back over to Jeff Bailly for any closing remarks.

Jeff Bailly, Chief Executive Officer and Chairman, UFP Technologies: Thank you, operator. Thank you all for participating on the call. We are super excited about the future. The long-term contract hopefully dispels some of the concerns some people might have had. You know, we have really positioned ourselves with our top 3 or 4 customers for the next 4 or 5 years of really understanding what our growth trajectory is, and we have the vendors aligned right beside us. I think we’ve done an excellent job in the transition plan for our new CEO. He is super fired up. He’s been with us for 25+ years. He was integral in helping develop the strategy. He’s been integral in executing the strategy. We’ve had a development plan that has given him exposure to all different parts of the business, including to some of our investors of late.

It has all gone super well. I think that’s something for everybody to be excited about. I can tell you he is fired up. He’s well qualified and a super smart guy. We appreciate your interest. We’re excited about the future, I’ll end it there.

Operator: The conference is now concluded. Thank you for attending today’s presentation. You may now disconnect.