T-Mobile US Q1 2026 Earnings Call - Widening Differentiation Drives Industry Leading Growth and Guidance Raise
Summary
T-Mobile delivered a powerhouse first quarter, characterized by aggressive subscriber growth and a strategic pivot toward high-margin adjacencies. The company reported 217,000 postpaid net additions and a robust 3.9% increase in postpaid ARPA, fueled by a 'no trade-offs' value proposition that combines network superiority with competitive pricing. Management's confidence is palpable, evidenced by an upward revision of full-year guidance for postpaid net additions, service revenue, and core adjusted EBITDA.
The narrative was dominated by T-Mobile's evolution from a wireless carrier to an integrated technology provider. Key themes included the expansion into fiber through capital-efficient joint ventures, the rollout of AI-native network applications like live translation, and a forward-looking bet on 'physical AI' via partnerships with humanoid robotics firms. While analysts probed the nuances of churn math and the complexities of recent acquisitions, leadership maintained that their differentiation is widening the gap between them and legacy competitors.
Key Takeaways
- T-Mobile reported 217,000 postpaid net additions in Q1, representing a 6% year-over-year increase.
- Postpaid ARPA grew by 3.9%, driven by premium plan adoption and increased lines per account.
- Management raised full-year guidance for total postpaid net additions to a range of 950,000 to 1,050,000 accounts.
- Full-year core adjusted EBITDA guidance was raised to between $37.1 billion and $37.5 billion.
- The company is aggressively expanding into fiber through capital-efficient joint ventures with partners like GoNet Speed, GreenLight Networks, and i3 Broadband.
- T-Mobile is positioning itself for the 'physical AI' era, announcing a partnership with Figure AI to connect humanoid robots to its 5G Advanced network.
- Broadband momentum remains strong, with over half a million total broadband net additions this quarter.
- The company increased its 2026 stockholder return authorization by up to $3.6 billion, totaling $18.2 billion.
- Management addressed rumors of a Deutsche Telekom merger by noting that any such transaction would require 'majority of the minority' shareholder approval.
- T-Mobile is launching 'Super Broadband,' a B2B product that aggregates 5G Fixed Wireless Access with satellite connectivity for enhanced reliability and coverage.
- The company maintains a significant pricing advantage, with its back book priced roughly 20% lower than competitors, driving long-term customer loyalty.
- AI integration is moving from the backend to the consumer, including a beta rollout of network-native live translation services.
Full Transcript
Kathy, Moderator/Operator, T-Mobile US Inc.: Good afternoon. Welcome to T Mobile’s first quarter twenty twenty six earnings call. Joining me on our call today are Srini Gopalan, our President and CEO Peter Aspaldik, our CFO as well as other members of the leadership team. During this call, we will make forward looking statements, which involve risks and uncertainties that may cause actual results to differ materially. We encourage you to review the risk factors set forth in our SEC filings.
Our earnings release, investor fact book and other documents related to our results, as well as reconciliations between GAAP and non GAAP results discussed on this call can be found on our Investor Relations website. With that, let me now turn it over to Srini.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Thanks, Kathy, and good afternoon, everyone. We’re here in Bellevue today ready to discuss another extraordinary quarter for T Mobile. This quarter is a powerful demonstration that the strategy we outlined for you in February is working. Our strategy is driven by widening differentiation, providing customers with the best network, best value, and best experience all at the same place so that they don’t need to make trade offs anymore. We made strong progress on this strategy this quarter, and nothing demonstrates this more succinctly than our NPS score, an industry leading 45, over 20% higher than that of our next closest competitor.
This widening differentiation gives us access to unprecedented growth opportunities, and our industry leading growth this quarter is a testament to this. One of the largest of these growth opportunities is the 20,000,000 plus families and businesses who are network seekers not currently with T Mobile. This is an opportunity with a lot of runway and one where we’re making great progress. In fact, this quarter, amongst recent switchers who chose to come to T Mobile from another carrier, The highest percentage ever said they chose us for one reason, network quality. Similarly, across multiple third party surveys like HarrisX and from the analyst community, we’ve seen a strong improvement in the perception of our network.
That’s what’s led us once again to grow our share of postpaid households in each of our cohorts in the top 100 cities. In smaller markets and rural areas where we have only 24% share of households, we continue to accelerate and capture more switching share with word-of-mouth driving strong momentum. In addition to our tremendous momentum in consumer across network seekers and other underpenetrated cohorts, our low share in T Mobile for Business also continues to give us substantial growth runway. This quarter, we continued to capture share with our network superiority led value proposition in T Mobile for Business. Our industry leading nationwide five gs advanced network continues to allow us to drive TAM creation with advanced network solutions and leveraging that as a thoughtful cross sell opportunity into traditional voice and broadband offerings.
One example of our innovation and action is Major League Baseball’s recent rollout of our automated ball strike system, which uses the T Mobile network to allow challenges to umpires’ calls. Let’s now turn to broadband. For yet another quarter, we were the fastest growing ISP in America, adding over half a million total broadband net additions, with five gs broadband net adds accelerating year over year. Five gs broadband continues to lead the industry in terms of customer experience, topping J. D.
Power, Forbes, CNET, Consumer Reports, and OpenSignal, just to name a few. Our five gs broadband speeds also continue to lead the peer group at over 50% faster than the next closest competitor. Fiber is tracking great, leveraging the T Mobile brand to draw strong interest. And I’m excited about our announcement earlier today that we’re entering into two additional JVs with leading infrastructure partners to acquire GoNet Speed, GreenLight Networks and i3 Broadband as part of our returns focused, capital efficient approach. Every piece of the business I’ve talked about so far helped drive our tremendous postpaid net account additions of 217,000 in Q1, which was up 6% year over year.
But in addition to volume growth, as I said in February, we also have a double digit advantage in back book pricing over our leading competitors. In Q1, that translated to a really strong postpaid ARPA growth of 3.9%, a powerful proof point that our unique and durable value prop is resonating as we deepen relationships with customers. T ads and financial services, smart and thoughtful adjacencies that piggyback off the success and scale of our brand and ecosystem, are also delivering strong incremental growth. Now, even as we capitalize on our differentiation to drive growth, we consciously double down on the sources of this differentiation across best network, best value, and best customer experiences. Let’s start with the network.
We’re continuing to push the envelope of what’s possible. We’re excited to be rolling out live translation on beta soon, our first network native AI application that we demoed for you at our February event. Live translation uses language learning models embedded into our core and translates your voice into one of 80 different languages anywhere in the world. All you need is just one connected T Mobile phone. Importantly, this is just the initial step in us building AI capabilities directly into our network core.
Longer term, we see a world where our network becomes the connective tissue for physical AI and accommodates inferencing at the edge. As a step towards this, we’re delighted to share today that we’re connecting our five gs advanced network to Figure AI’s F3 humanoid robots, enabling seamless and reliable connectivity from the moment they power on. This partnership, amongst others, will allow us to explore how the T Mobile five gs advanced network and its capabilities, including assets like the Network Edge, can support the broader evolution of physical AI. This is an important stepping stone towards building an even more capable network of the future with six gs. On value leadership, which we guard zealously, we further strengthened our credentials with the rollout of our Better Value plan earlier this year, which offers access to our premium wireless experience to even more customers at a great value.
Our other key differentiator is our customer experience. TLIFE is continuing to drive digital interactions with about 25,000,000 monthly active users engaging with the app multiple times a month. TLIFE will also serve as the unified platform to support growth into considered adjacencies like financial services and advertising. In retail, we’re well underway in our journey towards more experienced stores with several 100 already up and running. Our experienced stores see higher premium mix, higher NPS scores than our traditional outlets.
And over time, our mix shift will lead to fewer doors but also more meaningful customer experiences. So even as our differentiation drives industry leading growth, we continue to feed and stoke it so that the gap to competition only widens further. Pulling all this together, this is what drives the industry leading financial growth we’ve delivered yet again across all key metrics in Q1. Our postpaid service revenue grew 15% year over year. Total service revenue, 11%, a rate that’s more than four times that of our next closest competitor.
Our core adjusted EBITDA also grew an industry leading 12% year over year. All of this while continuing to deliver industry leading free cash flow margins of 24%. Alongside this incredible financial growth, we returned $6,000,000,000 to shareholders in the form of dividends and share buybacks. I’ll end with saying our results speak for themselves. The unique differentiation we have as the Uncarrier continues to lead to best in class results.
Just look at our NPS store. The best part of all of this is this team’s hunger and the incredible passion our people have to truly delight customers means we’re only at the beginning. Okay, Peter, over to you to provide an exciting update on our guidance.
Peter Aspaldik, Chief Financial Officer, T-Mobile US Inc.: All right. Thanks, Srini. As you can see, our growing differentiation not only drove a strong start to the year, but also gives us the confidence to increase our guidance across multiple fronts. Starting with accounts. We are raising our expectation for total postpaid net account additions to be between $950,000 and $1,050,000 on the strength of the underlying momentum in the business.
Turning to service revenues, we continue to expect to deliver full year service revenue of approximately $77,000,000,000 representing 8% growth, with Q2 expectations of approximately $19,000,000,000 or up 9% year over year. As part of that service revenue growth, we continue to expect strong postpaid ARPA growth of between two and a half percent 3% for the full year. We are also raising our full year core adjusted EBITDA guide, which is now expected to be between thirty seven point one billion and thirty seven point five billion dollars an increase of $100,000,000 at the lower end of the range. As part of that, we expect Q2 Core Adjusted EBITDA of approximately $9,400,000,000 up 10% year over year. Our expectation for full year 2026 cash CapEx remains unchanged at approximately 10,000,000,000 as we continue to invest to further differentiate the network.
And we now expect adjusted free cash flow to be between 18,100,000,000 and $18,700,000,000 for the full year, also an increase of $100,000,000 at the lower end of the range. And finally, last week we announced we are increasing our 2026 Stockholder Return Authorization by up to $3,600,000,000 to a total authorization of up to 18,200,000,000 And as always, we will continue to follow our disciplined capital allocation philosophy. To sum it all up, we continue to see strong momentum in the business and cannot be more excited for the future. So with that, I’ll now turn the call back to Kathy to begin the Q and A.
Kathy, Moderator/Operator, T-Mobile US Inc.: Kathy? Thanks, Peter. All right, let’s get to your questions. You can ask questions via phone by pressing star then one and via X by sending a post to tmobileir or sriniagopalan using TMUS. We will start with a question on the phone.
Operator, first question, please.
Operator: The first question today comes from Craig Moffett with MoffettNathanson. Please go ahead.
Craig Moffett / Sam McHugh / John Hodulik / Michael Rollins / Peter Sapino / Brandon Nispel / Timothy Horan, Analyst, Various Investment Banks: Hi, thank you. Let me start with the reports that you’re considering a merger with Deutsche Telekom. Can you talk about the logic behind that and as well as the logistics? Would that require a vote of the majority of the minority among board members as independents? And exactly how would that work?
And would there be any premium for US shareholders?
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Thanks, Greg. Let me pick that up. As a matter of policy, we don’t comment on market rumors or speculation nor nor is there anything specific to comment on anyway. However, the article has raised a lot of questions inbound on governance. We’ve looked into the governance, and what I’ve been told is, hypothetically, if someone were to ever consider such a transaction reported in the article, that would specifically require a separate approval process by disinterested shareholders, what many of you refer to as majority of the minority.
Thanks, Craig.
Craig Moffett / Sam McHugh / John Hodulik / Michael Rollins / Peter Sapino / Brandon Nispel / Timothy Horan, Analyst, Various Investment Banks: That’s very helpful. Thank you.
Operator: The next question comes from Sam McHugh with BNP. Please go ahead.
Craig Moffett / Sam McHugh / John Hodulik / Michael Rollins / Peter Sapino / Brandon Nispel / Timothy Horan, Analyst, Various Investment Banks: Yes. Afternoon, guys. On the fiber JV you announced today, I just wonder if you’ve seen much movement in kind of a bid ask spread on fiber assets as we started to see maybe fiber ARPUs come under pressure. I don’t know if some of the commentary around broadband growth and pricing impacts your appetite for more fiber JV going forward. Thanks,
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Sam. And as you well know and as I’ve read in all of your stamp surveys, the reason we’re doing fiber is much more because we see an equity value creation opportunity rather than the myth of convergence. And that sort of drives the way we think about these assets. When you think about things like bid ask spread or multiples or compression and the rest, each of these assets is a unique case. The way we think about it is do we believe that this asset has a strong likelihood of giving us our target IRRs?
And those are in the double digit level. And we look at each of these very, very specifically because as all of you guys know, each of these assets operates in a specific geography, operates in a specific competitive environment, in a specific pricing environment. So it’s really hard to give you an overall sense of our bid ask spreads changing, our multiples compressing, what’s happening with pricing, etcetera, etcetera. What we know so far is our fiber JVs, the ones we’ve launched so far, are well on track. They’re delivering exactly what we expected.
The lift from the T Mobile brand and our distribution is completely in line with our expectations. And on the new JVs that we’ve done, we are very confident of our double digit IRRs. That’s kind of the criteria we’ll use going forward as well. There is no magic number we’re chasing on homes passed because I could kind of put fiber on the street and claim multiple homes passed. We’re looking for places where we can create true equity value and that’ll drive.
Do we have appetite for cases which create true equity value and which tick the box for us in terms of actually being an opportunity that is monetarily sound? Yes. Are we going to chase a home smart number? Absolutely not.
Kathy, Moderator/Operator, T-Mobile US Inc.: Thank you.
Craig Moffett / Sam McHugh / John Hodulik / Michael Rollins / Peter Sapino / Brandon Nispel / Timothy Horan, Analyst, Various Investment Banks: Okay. Thanks.
Kathy, Moderator/Operator, T-Mobile US Inc.: Operator, next question please.
Operator: The next question comes from Sean Diffely with Morgan Stanley. Please go ahead. Sean, your line is open. You may ask your question.
Kathy, Moderator/Operator, T-Mobile US Inc.: Let’s move on to the next one.
Operator: The next question comes from John Hodulik with UBS. Please go ahead.
Craig Moffett / Sam McHugh / John Hodulik / Michael Rollins / Peter Sapino / Brandon Nispel / Timothy Horan, Analyst, Various Investment Banks: Great. Thank you. Srini, could you comment on the competition you’re seeing in the sort of postpaid market? I think both of your competitors have talked about sort of less handset subsidies going forward and kind the Verizon even pointed to what they saw as a sort
Kanan Venkateshwar, Analyst, Barclays: of less
Craig Moffett / Sam McHugh / John Hodulik / Michael Rollins / Peter Sapino / Brandon Nispel / Timothy Horan, Analyst, Various Investment Banks: competitive market as they look out. So just any thoughts on that side? And then on the broadband, the greater than $500,000 was a great number. And it sounds like you got some real strength in fixed wireless. How does the runway look there?
Do you expect similar growth this year as we saw last year? And any issues sort of constraining the network in terms of your ability to grow that bit? Thanks.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Great. Thanks for that question, John. So first on competition and the broader way we think about competing in this market. I think sometimes we tend to over rotate on promotions and specific subsidies and how all of that’s playing out. In the end, the direction of flow gets driven by differentiation.
And this is where our unique position of best network, best value, best experience, and therefore no trade offs for the customer, really drives traffic in our direction. That’s what drove not just the 6% growth in accounts year on year but also the near 4% growth in ARPA. That’s the fundamental way we think of competing. Now, all of that happened in a quarter where I’d say January was particularly competitive and particularly heavy in one dimensional competition based on subsidies. I think February and March and going into April, we’ve seen some cooling down of that environment.
But through that quarter, we focused very much on what differentiates us and that differentiator is a much broader set of things than purely subsidy. And the way we think of it, and you saw a lot of our advertising, it was about savings you make every day rather than savings you simply make at the point you get a phone. It was about our network. It was about that more rounded, broad proposition. And then we decide how hard and heavy we go based on CLVs.
That ultimately is the test of how much volume we want in any quarter in the context of our overall guidance. That should give you some sense of the competitive dynamic. But Mike, don’t know if you wanted to add anything on the subsidies section.
Mike, Executive/Leadership Team Member, T-Mobile US Inc.: Yeah. No, I think you’ve got it exactly right, Srini. The way that we think about this is we’re providing customers the most important technology in their lives that they use every single day. And so how, through both best network, best experience, and best value can we prove that to customers every single day? Not once every thousand days when they’re replacing their phone.
And so that’s where you’ve really seen us focus in, having a great overall value message for our customers where they can save more with T Mobile than anywhere else. In fact, dollars 3,800 T Mobile customers save relative to competitors over the last five years. And they can get a suite of benefits that they only get because they’re T Mobile customers. And these are benefits that really matter. They’re not throwaway benefits, free Netflix subscription, etcetera.
So I think the results that you saw in Q4 as well as in Q1 really demonstrate that that’s important to customers and that’s why they’re choosing us at the rate that they are.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Thanks, Mike. Your question on broadband. Let me just touch on the big picture. And, Andre, would be great if you can talk about some of the stats we’re seeing in terms of how many more users and usage. We’re very confident on the runway on fixed wireless access.
Just to give you a sense of this, right, we said we would get to 15,000,000 customers by 2030 a couple of months ago. Now, how did we get to that 15,000,000? We basically divide the country into almost 36,000,000 HEXMANs, order of magnitude, and we look at a HEXMAN level. We forecast the level of wireless traffic. And what is left is really fallow capacity.
And then we subject that fallow capacity to saying, Yes, we’ve got that fallow capacity, but let’s put a reasonable market share on how much we can get to in fixed wireless access. And then we commit to a number. And that calculation we did for 2030, remember, assumes we buy no further spectrum. It doesn’t assume six gs. It doesn’t assume any further spectral efficiency improvement.
That’s the basis on which we got to the $15,000,000 We’re tracking strong to that, and this quarter was another demonstration of it. So we feel very good about it. But, Andre?
Andre, Executive/Leadership Team Member, T-Mobile US Inc.: No. As Srini said, I think, one, we’re very confident about the 2013 number. And I think one of the reasons that makes us very comfortable is what we’re seeing today in reality. So not just the outstanding commercial performance we’ve had for many quarters in a row, but also the fact that the all the leading indicators in terms of capacity and customer satisfaction continue to go up. We continue to increase our NPS.
The average speeds our customers have on our product continue to go up quarter over quarter. The new routers we just launched, as we mentioned in February, have even higher speed than the existing routers. And all of this we’ve done while increasing 80% the number of customers we have on the network in three years. So as Srini said, we plan very carefully, we have a very detailed plan for the next four to five years in terms of the capacity of business and beyond that timeframe, to make sure that this is completely sustainable long, long term. And we’re seeing it come through every day, every quarter for our customers.
So very, very confident on the runway we have.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Thanks, Andre. All
Kathy, Moderator/Operator, T-Mobile US Inc.: right, operator, let’s go with the next one.
Operator: The next question comes from Michael Rollins with Citi. Please go ahead.
Michael Rollins, Analyst, Citi: Thanks and good afternoon. Two topics, please. The first one is I was curious if you can unpack the contributors to the ARPU growth of about 4% year over year in terms of price actions, up curing lines per account, the broadband update, just some color on what you’re seeing there. And then second, was just curious if you can share what was happening with the postpaid account churn on a year over year basis. And given the comments of what you were just describing competitively in the answer to an earlier question, is that something that actually started to get better maybe through the quarter and into the second quarter?
Thanks.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Great. Thanks, Mike. Let me pick up the postpaid account churn piece and I’ll hand off to Peter for the ARPA piece. So postpaid account churn is doing exactly what we expected. When you look at the underlying postpaid phone churn, that was pretty stable.
It was up about three bps. Now, there are two things that are worth explaining given this is the first time we’re reporting this metric. One, why is account churn higher than line churn? And two, why has account churn gone up more than line churn? The simple answer is basically math.
Now, there’s kind of two groups of customers who churn more than the average. One is new customers and the second is broadband only customers. Now, the reality is the weighting of these customers in accounts is higher than the weighting in lines. Now, that’s obvious when you look at broadband alone customers, but also with newer customers, we just haven’t had enough time to grow that relationship. So the lines per account with newer customers tends to be less.
So the two groups that churn quicker than the average have a higher weighting in accounts than they do in lines. That’s why account churn is higher than line churn. Why is it increased more than line churn? Again, it’s pure math. It’s simply that our fastest growing business by long distance is broadband, which structurally and we’ve talked about this before has higher churn than wireless.
So it’s really math that explains the postpaid account churn. Line churn looks great. We’re really happy with where we are. Account churn is doing exactly what we thought it would do. Peter, our part?
Peter Aspaldik, Chief Financial Officer, T-Mobile US Inc.: Yeah. Probably just to add to that, I think one of your questions, Mike, was did it get better in March? Well, I think you’ve heard some of our competitors kind of cherry pick the, well, March is better than December. Well, that’s every single year. So yes, of course we saw churn improvement in March.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: And the last week was even better.
Peter Aspaldik, Chief Financial Officer, T-Mobile US Inc.: Absolutely, yeah. And 02:34 a. M. On Tuesday was even better. In terms of ARPA growth, you know, it was all the factors and that’s the beauty of this model.
Certainly if you recall back last year we did a round of rate plan optimizations that impacted particularly Q2 of last year, so you see a little bit of year over year impact on the comparatives in Q1 of this year from that. But it’s also continually deepening the relationship, so an increase in lines per account and that’s across all product categories. The continued success that we’re having with rate plan self selection up the tiers continues to be at over 60% of new account lines are on our premium tier rate plans, value add service attached, so it’s really every element of the equation that we’ve been talking about before that’s driving the ARPA increase. So again Q2 will be a little bit different because Q1 didn’t have the impact of the rate plan optimizations, but continually for the full year we’re seeing strength of 2.5% to 3% growth. Remember that includes the anticipated dilutive impacts of U.
S. Cellular and the acquisitions of MetroNet and Lumo. So the underlying organic growth of ARPA is even stronger than that 2.5% to 3%.
Kathy, Moderator/Operator, T-Mobile US Inc.: Thanks, Mike.
Michael Rollins, Analyst, Citi: Thanks.
Kathy, Moderator/Operator, T-Mobile US Inc.: All right. We’re going to try Sean Diffely again in the queue. Sean, are you on this time?
Sean Diffely / Michael Ng, Analyst, Morgan Stanley / Goldman Sachs: Can you guys hear me?
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Hey, yep. You’re on.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.0: Hello. Hi. Sorry for the delay. Thank you very much. So I was hoping you could further elaborate on the inference at the edge opportunity, which you referenced.
I think you said you signed a Figure AI deal. But maybe just flesh out why T Mobile is better positioned than peers to capture this. Is it your network architecture, AI RAN, your spectrum position? And how should we think about the business model? Is this something where you’d have to buy GPUs?
And how big could this revenue opportunity be?
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Yes. So let me deal with the second part of the question, and then I’ll hand over to Doctor. John Saw. We might be here for a while. Certainly.
Here’s the vision of this, right, for me. Do we need to buy GPUs, etcetera? So we’ve already started introducing large amounts of AI into our network. And as we move closer towards the AI RAN, in fact, even doing things like Winter Storm Fan, you saw AI in our network being a big reason why things like antenna tilt being done automatically, things like optimizing our network, a self healing network in many ways, is not science fiction. It’s reality.
It’s the way our network runs every day. Now, as we do more and more AI in our network and as we build for more and more AI in our network, we will be building compute into our network. And just as in FWA, we have the concept of fallow capacity. As we build more AI into our network, we will generate a bunch of fallow compute, especially at the edge. Now, the fallow compute plus low latency creates an incredible opportunity because if you’re thinking of scale automation, it’s impossible to do that without low latency.
Just think of robots running into each other or even worse still somebody trying to do remote heart surgery without low latency. Low latency has to be essential to any form of robotics or automation that you do. So the combination of low latency as well as fallow compute is what makes us excited about the opportunity. It’s too early to size stamp. It depends on who you’re listening to at any point in time, but all estimates of this market are very large.
John, do want to talk about architecture and how we’re different?
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.1: Sure, Sean. By the way, we are highly optimistic with the prospects for physical AI just because I think when intelligence moves into the real world, right, you’re going to start seeing a shift from generative AI to physical AI. And when objects move that has built in intelligence, we believe that we have a big role to play. So we are more than prepared to take this on and we saw this coming a while back. So the big advantage we have is our five gs advanced network that we have built.
And we are the only ones that have rolled out five gs advanced nationwide. And with that, we have a bunch of innovations that we have developed with five gs Advanced to increase spectral efficiencies and capacity, especially for the uplink, which is really needed for physical AI. Things like uplink transmit switching, higher transmit power, and uplink MIMO, right? This is why the latest iPhones and the latest Samsung phones actually perform best on our network. Now, we didn’t build a five gs advanced network just for faster phones.
We actually built it for physical AI and with an eye to the future. Now that we have a five gs advanced network, we can take on the extra capabilities that is needed to support edge inferencing for physical AI better than anybody else. And we believe that we have a multiyear advantage over the competition for this.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Thanks, John.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.2: Thanks very much.
Kathy, Moderator/Operator, T-Mobile US Inc.: Thanks, John. Operator, let’s go to the next question in the queue and then we’ll probably flip over to social.
Operator: The next question comes from Kanan Venkateshwar with Barclays.
Kanan Venkateshwar, Analyst, Barclays: So maybe in the broadband business, when we think about the model you guys seem to be adopting, it’s obviously a capital efficient model of joint ventures combined with fixed wireless. But the trade off, I guess, is there’s also some embedded inefficiencies of managing all these JVs. And it’s not clear what the economics are, if it’s symmetrical, but would be great to get some sense of that as well. But the bigger question is, is there a path here where maybe you look at more scaled deals instead of trying to scale this in bits and pieces across multiple JVs? Thank you.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Yeah. Let me pick that up and Andre, you can add on to it. So I think it’s important to understand scale in the context of fiber. Scale in the context of fiber comes from two things: a national brand and local scale. The scale in fiber is about local zoning, local permitting, local expertise in terms of digging trenches.
The fact that you have it in one geography means nothing for the next geography you go into because quite often zoning and permitting are completely different things. The important thing for us is local scale. We’re not chasing a random number of x millions spread all over. We’re very focused on where we are, creating that local scale so that we’re meaningful in that community so that we can drive the right economics. To your point on scale deals, I think there’s kind of two or three different cuts to it, right?
Are we interested in a scale deal purely for homes passed on fiber? No. Are we interested in mixed ILEC and different deals? No. We want to be first to fiber.
And there would be exceptions where we’d look at it where some part of the footprint potentially has some non first to fiber. But on the whole, we want to focus on first to fiber and driving the economics out of that. And that’s really the coherent strategy that we’re executing. FWA, of course, is a national product. Andre, do you want to add anything to that in terms of
Peter Aspaldik, Chief Financial Officer, T-Mobile US Inc.: Yes.
Andre, Executive/Leadership Team Member, T-Mobile US Inc.: I think just to underpin a couple of things you said, Srini. One, as we said before, we look at all of these partnerships, all of these JVs from a creation of shareholder value perspective. And and that also includes making sure we have partners that are experts in deploying fiber, experts in managing this deployment business, but also have strong, as Srini said, local footprint and the ability to build in an efficient manner in each of these geographies. So we’re not looking at master plan on having fiber everywhere, we’re looking at geographically with each of the partners where does it make sense to build, where we can create value out of these builds. And the second thing, as Srini said, which is very important for us, is also partners that bring the right technology.
So when we looked at each of these assets, it’s very important for us that these are pure play fiber assets. We’ve done it with the first two deals with Lumos and and Metronet, and we’ve done it now with these two JVs that we set up. On your other question on just addressing it on inefficiencies, the way we’ve built this is to make sure that we can take the advantages of scale where that scale is meaningful. And that scale is meaningful in distribution, that scale is meaningful on brand. That’s why T Mobile has taken over all of the retail consumer operations for these assets.
That scale is also important in terms of, for example, the way we look at internal processes and IT, and the way we’ve integrated the JVs is we have a common IT platform that runs across all of the JVs that allows us from the perspective of our customers, our frontline, and our processes, that they these JVs all look like one single operation from our perspective and from our customers’ perspective. So we take scale where scale matters, where it’s more important to have local knowledge and not local scale, we will take that. Thank you.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Kanan, it just struck me that your reference to large deals potentially was you asking the question I get quite asked quite often, which is the cable story. And I think I’ve said this at least a couple of times before. We’re not going to go do scale for scale sake. Specifically, cable is not something we’re interested in. We see our strength as attacking incumbents rather than becoming an incumbent.
We see a huge opportunity to attack incumbents across fiber and FWA. That’ll be our key play.
Kathy, Moderator/Operator, T-Mobile US Inc.: Thank you, Kanan.
Kanan Venkateshwar, Analyst, Barclays: Thank you both.
Kathy, Moderator/Operator, T-Mobile US Inc.: We’re going to go over to X. From Walt Piecyk, T Mobile is packaging Starlink as a backup for businesses using five gs Internet, branding it super broadband. Good sign for T Mobile’s SpaceX relationship. MVNO next.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Thanks, Walt. Let me deal with some of that and then hand off to Andre on some of the pieces on super broadband. So first, think it’s I know everyone around this call gets it, but this is something that gets confused quite often, which is SpaceX, Starlink. Are we talking broadband? Are we talking direct to sell?
We see them as two completely different businesses. We see the broadband business as actually a substitution to broadband, especially in the rural areas. We see direct to sell very much as a complementary product. And I think if you listen carefully to some of the things SpaceX talked about at MWC as well, they were very clear in positioning it as a complementary product. Let me deal with the MVNO question and then I can pass on to Andre on super broadband.
So first on direct to sell as a whole. Look, our partnership with SpaceX is very strong. We’ve worked closely with them to really invent an entire category. And that’s been putting an end to dead zones. We’re pleased with that.
Most of the usage we’re seeing is a national parks. And if anything, courtesy of the great network that Doctor. Saul has built, we’re seeing a lot less usage than we were originally thinking. But it’s a great complementary product. And as you look at the future, we’re seeing multiple other space providers show up.
And the way this will evolve, we think, is as a complementary product, it will become more and more of a standard feature of a whole set of offerings, So in some sense, less differentiated. And we’re good with that at the Uncarrier because this is our history. We go out there, innovate, create a breakthrough, solve a customer problem, and then the others follow. And while they’re following, we’re on to our next big thing. So that’s how we see DDC as a whole.
On MVNOs, we’ve got a very clear philosophy or approach to MVNOs. MVNOs make sense for us when it’s a TAM expansion. A TAM expansion happens because it’s a new customer base that we couldn’t target earlier. It’s a new channel. I mean, an example of this is what we did with cable focused on SMB.
It’s not obvious to me how an MVNO with SpaceX or any other LEO operator fulfills those conditions. Andre, Super Broadband?
Andre, Executive/Leadership Team Member, T-Mobile US Inc.: Thanks, Srini. On Super Broadband, as Srini said, one, just a grounding element. I know, as Srini said, that most people the or all of the people on the call understand this, but just as a grounding element, this is a broadband product, so it’s not a direct to to sell product, and it’s b to b only. So we see and I’ll explain a little bit why we see that this is an opportunity in B2B, but we don’t see any translation of this into the consumer space. First, two things.
One, this product is only possible because it’s anchored on our five gs FWA product and the best network in America. And that’s the core, core anchor of the product. Second thing is, what we’re bringing to the market today, and we announced this morning, is anchored on an innovation by T Mobile, which is our ability to, within one single device, and with on with one within one single network policy to be able to aggregate and and coordinate between five g FWI for businesses and a second connection, which in this case it’s a satellite. And that allows customers to solve three problems that businesses feel today. Number one is reliability and redundancy, which this product has incorporated by default.
Second thing is coverage. Obviously, the reason why we’re using satellite and Starlink is that allows us to provide this service nationwide in every single zip code in America, which is a challenge we see some of our customers facing. And third is that it’s very simple from a customer perspective because this means that to cover all your locations with primary and redundancy, you only need one contract, one provider, and one management platform. And so we’re very excited about this. If you remember when we talked in February, I said that business internet was one of the areas where we were looking into, where we thought and believe there was opportunity, and that we were going to announce something in a couple of months.
And we did so today. Thank you.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Thanks, Andre.
Kathy, Moderator/Operator, T-Mobile US Inc.: Thanks, Andre. Operator, let’s go back to the queue.
Operator: The next question from the phone comes from Michael Ng with Goldman Sachs. Please go ahead.
Sean Diffely / Michael Ng, Analyst, Morgan Stanley / Goldman Sachs: Hey, good afternoon. Thank you for the question. Just two, if I could. First, just on cost synergies, how are you progressing against the $3,000,000,000 target exiting 2027? And you know, how much have you kinda realized to date in 2026?
And, you know, where have the key sources of those cost savings come from? And then just as a housekeeping item, on the two JVs, anything you could share as it relates to how much you’re contributing to the JVs or how much they should contribute to EBITDA on a run rate
Kanan Venkateshwar, Analyst, Barclays: basis once it closes? Thank you.
Peter Aspaldik, Chief Financial Officer, T-Mobile US Inc.: Peter, do want to? Yes, happy to take it. Let me start with the JVs, much like we did with the last ones. From an investment perspective, we laid out in the press release that it’s about $2,700,000,000 of investment across the two JVs when they close. And at the time that they close, we’ll certainly give you a more wholesome update as appropriate then around what does it mean from a subscriber perspective, increase in our target fiber households past figures and all of those things.
But it’s a little early because they haven’t closed, so please hold on that. In terms of the cost synergies, I’m glad you asked just two months after we laid it out for you on, you know, how’s the progress going and what are you doing out there? And frankly, it’s going really well. And remember what we laid out at Capital Markets Day is the source of synergies are across a number of fronts, inclusive of customer care, retail, but you also have back office efficiencies from AI and transformation. And we’re seeing great progress on that regard.
I would say, you know, the 2,700,000,000 that we laid out for you exiting 2027 certainly is on track. I would say most of that will come towards the last part of 2026 and then fully into 2027 and beyond. And by the way, there’s a lot more runway and opportunity than $2,700,000,000. It’s just that’s what we see our way to phasing through to ’27, leaving more runway into 2028. Probably not a lot of metrics I’ll give you in the intervening two months that have created a lot of updates, but we are seeing great progress on many of them.
One, for example, is just the use of the chatbot, an AI powered chatbot that is actually capturing a lot of customer questions and addressing them in a great, know, un carrier fashion that you’d expect, and actually containing about 60% of those already. So just another proof point on the way as we’re going.
Kathy, Moderator/Operator, T-Mobile US Inc.: Great. Thanks, Thanks, Mike. Alright, operator. Next question please.
Operator: The next question comes from Peter Sapino with Wolfe Research. Please go ahead.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.2: Hello. A question on the cost of getting new customers. Just running some simple math in your income statement, the cost of equipment sales versus equipment revenue produced a greater loss than a year ago by a few $100,000,000. And if I look at sort of rolling four quarter average, that number for the last couple of years, it’s gradually climbing. And so I’m wondering what the underlying trend in the business is that’s driving up that was not lost.
And and if it if it’s positive ARPU or ARPU growth, I wonder if if we should expect that that trend to continue. Thank you.
Peter Aspaldik, Chief Financial Officer, T-Mobile US Inc.: Yeah. There’s a number of things there. If you just focus on that one line item and then I’ll step back and kind of give you a view of the business. And that is a few things. One, you just have a larger base.
So you’ll notice that our upgrade rate was similar and of course our acquisitions were even higher as we see more share of switching and flow to T Mobile. And so in a world where you do have device centric promotionality that is driving switching as well as upgrades on a smart, you know, value accretive CLV basis. One, you have a larger base, you know, kind of doing the same upgrades, you’re capturing more acquisitions, so naturally you’re just gonna have a higher dollar amount there that’s associated with that. To your point though, there is an element of we are able, because remember we very smartly tend to design our most premium device promotions to be associated with our most premium device plans And customers see that as a great trade off inclusive of all the other value that is incorporated in those premium rate plans. And so you do see ARPA increases as a result of that.
In fact, we mentioned that we continue to see over 60% of lines on new accounts taking our premium plans. So you really have to step back and say, okay, not just that one line item, which I think this same dynamic will continue to play out on that one line item, But what is it doing to the totality of the business and how is that doing? And I know Peter, you’ve looked at this more deeply. And I don’t think Q1 could have been a better demonstration of the things we’ve been talking about for a long time now, which is if you invest in what is your product. I’ve heard others in the industry say you don’t need to invest in your network, it’s not important.
I just, you know, I mean kudos to them if that’s what they believe. It’s our product. It’s what we sell to customers. And the differentiation that we’re starting to see with consumer sentiment now following what the actual network progress is, the value that we embed in our plans, as well as the experiences, mean that it’s not just devices that make customers come here. You see us be very thoughtful around the promotions around devices that we do, inclusive of linking them to our top tier rate plans in most instances.
But you see the flow of customers coming to us. Because it’s not the devices, it’s these three other elements. And not only did you see that in top line KPIs, you know, terms of service revenue of 11%, you know, four times the next nearest competitor, core EBITDA of 12%, the all important free cash flow generation. But you, if you double click down like you do so often into the next level of KPIs, you see a tremendously stark difference developing in Q1. And it’s one of those that is a result of all this investment and differentiation that we’ve done.
I mean if you take a look at what we delivered, 217,000 postpaid account net additions up year over year and ARPA growth of 3.9%. That’s what delivers the top line service revenue that’s so differentiated. If you look at Verizon for example, they lost a 127,000 postpaid net accounts and their ARPA was almost down 2% year over year. And so if you, I know they didn’t do this for you, but if you somehow back out what you believe the Frontier service revenue contribution was from M and A, Their business, the core business ex Frontier, actually declined in service revenue. I mean that’s fascinatingly stark to show you, by the way, why accounts and ARPA are such an important metric to focus on in terms of value creation.
Similarly, when you look at AT and T, they just delivered the highest, yet again, the highest year over year postpaid phone churn increase in the industry, proving that all the convergence talk is just that, it’s talk. But also more importantly they had declines in postpaid phone ARPU sequentially and year over year and if you look at what they just did with contract assets in Q1 where that was a $300,000,000 increase in terms of pulling costs off the P and L and putting them on the balance sheet. If you adjust for that, EBITDA was down year over year there. So it just shows you if you step one level down you see the formula here that’s way more than a device promotionality formula, it is that best network, best value, best experience means customers are choosing to change their whole relationship coming to T Mobile, deepening that relationship vis a vis ARPA and our ability then because of the efficient way that we run to translate that not only into core EBITDA leadership growth but also that all important free cash flow growth. It just, I think Q1 started showing you a lot more of what we promised with this differentiation would come, and that is it’s starkly different in terms of financial performance as well.
So sorry letting me go off there for a little while, Cause it was just not equipment revenue and COGS, you really have to step back and see the broad picture of value creation here. Appreciate you letting me go on, Peter.
Kathy, Moderator/Operator, T-Mobile US Inc.: Let’s move on to our next question, please.
Operator: The next question comes from Sebastiano Petty with JPMorgan. Please go ahead.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.3: Hi, thanks for taking the question. Guess, Peter and Srini, I guess, for either of you, could you see the increase in the capital allocation
Michael Rollins, Analyst, Citi: for the year of $3,600,000,000
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.3: 18,200,000,000 You had the accelerated share repurchase in the first quarter that you announced, guess, help us think shares have come in here a little bit. How are you thinking about perhaps the appetite for additional share repurchases or an accelerated buyback program here? And then related to the postpaid phone accounts, postpaid accounts metric, great to see the upgrade. May maybe help us think about where you are in the process of integration on The US cellular base and whether that perhaps, yep, led to maybe some of that churn increase that you talked about earlier on, the math, Trini, whether or not that where are you in that migration or integration of that base? And when should we anticipate churn perhaps, you know, conversion with the
Kanan Venkateshwar, Analyst, Barclays: legacy chemo base? Thank you.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Peter, maybe you pick up the first bit and John, I’ll do another quick update on you.
Peter Aspaldik, Chief Financial Officer, T-Mobile US Inc.: Absolutely. So on shareholder returns, you just saw us execute in Q1 an acceleration and delivered 4,900,000,000 in share buybacks for a significant cumulative amount of share buyback and dividends that have been returned to date under the program. And you saw us more more excitingly just recently announced that the board authorized us to increase up to the $3,600,000,000. And you know the way we’re going to approach it is the way we’ve always approached this which is I’m not going to talk about the daily trading dynamics and what we’re thinking about and all of that for obvious reasons, but really importantly it’s we’re focused on where do we see this company and its discount relative to intrinsic value. And of course we’ll follow our capital allocation philosophy investing in the core business, investing in value accretive M and A, and then its shareholder returns consisting of this very balanced dividend and share buyback approach.
But that’s how we’re going to approach it. And I’m not going to be able to say more in terms of what we’re thinking about and how and when and trading dynamics there. But I think you saw us execute in Q1 very smartly and thoughtfully based on where we believe the intrinsic value of the company is and the discount relative to that is going to guide us in a lot of these instances.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.4: John? Yeah, then I’ll pick up on, on Sebastian, I’ll pick up on the US Cellular integration piece. As you guys know, we closed the US Cellular transaction on August 1, And we stopped promoting U. Cellular to new customers right before the holidays last year. So we unified everything behind the T Mobile brand.
Even a U. S. Cellular branded stores, we’re acquiring all new accounts under the T Mobile brand. To the premise of your question, we’re now just now beginning into the final kind of big throes of the customer migration. We’ve done a lot of the network oriented migration that’s behind us.
Now we’re handling the customer migration. It’s a relatively small base, 4,000,000 customers or so. And you know, we’ve got recent experience with this given that, you know, we integrated the Sprint base back in 2020 to 2023. So a lot of learnings that we’re applying to this overall customer migration effort in terms of communications and how we’re mapping customers over, making sure they’re getting all the benefits and understanding the full T Mobile value proposition. All of that’s going extremely well.
I could not be more satisfied with how it’s going in The US cellular marketplace. So we’re gonna be working through that over the spring, the summer, and the fall. I think we’ll substantially have it wrapped up by this year in terms of the overall integration effort. And then, of course, what that’s leaving with is a incredibly bolstered network advantage in smaller markets and rural areas where we’re continuing to do quite well. You heard Srini talk about, you know, where our share position is now in smaller markets, rural areas of 24%.
But the other big thing that we’re doing in smaller markets, rural areas, is continuing to drive that win share and postpaid switching. We’re leading now 12 quarters in a row. So when you think about the majority of 2023, 2024, 2025, and so far in ’twenty six, continuing to lead that position, enormous runway ahead of us and really fortified by the overall U. S. Cellular assets that we’ve incorporated into the T Mobile network.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Yeah. Just one thing, Sebastieno. Just to clarify, the math I was laying out about account churn, U. S. Cellular is not a contributor to that.
So behaved exactly like we expected it. This was more kind of weighted average math camp.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.3: Appreciate that. Thank you so much.
Kathy, Moderator/Operator, T-Mobile US Inc.: All right. Let’s move on to our next question.
Operator: The next question comes from Brandon Nispel with KeyBanc Capital Markets.
Craig Moffett / Sam McHugh / John Hodulik / Michael Rollins / Peter Sapino / Brandon Nispel / Timothy Horan, Analyst, Various Investment Banks: Great. Thanks for taking the questions.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.5: I think the last couple of quarters, and it was sort of asked, but in the last couple of quarters, you guys gave an organic ARPU growth. And I was hoping you guys could give that organic ARPU growth this quarter. And then just looking at the guide for service revenue in 2Q, it seems like the trend on ARPA growth needs to come down something with a one. And I was wondering if I got that right. And then it just seems like, again, going looking at your guidance to hit $77,000,000,000 we need to reaccelerate that.
So I want to just confirm that all of that was correct and get your thoughts there. Thanks.
Peter Aspaldik, Chief Financial Officer, T-Mobile US Inc.: Yeah, I can go on with it. You’re absolutely right on the ARPA piece, but remember it’s a remnant of the fact that we had rate plan optimizations that benefited Q2 of last year, but not Q1 of last year. So you had that being an impact over the year over year. So yes, when you think about Q2, I think you’re absolutely right in terms of the numbers, probably near 2% on a year over year ARPA basis there, simply because of the dynamics of you have the rate plan optimizations and you have, remember, the dilutive effect that was long anticipated around both U. S.
Cellular as well as MetroNet and Lumos which were taken on and impact Q2 of this year, but not of course Q2 of last year. And then we will see an acceleration for the second half of the year back. So this is all just math dynamics here. In terms of ARPA and giving you organic versus inorganic, we moved away from that primarily because I just don’t have a great answer for you. It would all be subject to art.
So for example, as we brought on a U. S. Cellular customer and they expanded their relationship with us post merger, what do I do there? Is that organic or inorganic? Or when we had fiber only customers come on board and then expand their relationship and take on phone and other products, how do I allocate And that so we’re not in the business of creating art here.
We want to be very transparent with you. And I think at this point because of how we’ve accelerated some of The U. S. Cellular elements of it and these nuances, we’re really not giving organic or inorganic ARPA for that reason.
Kathy, Moderator/Operator, T-Mobile US Inc.: Thanks, Brandon.
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.5: Appreciate you taking the question.
Kathy, Moderator/Operator, T-Mobile US Inc.: Operator, let’s do one last question please.
Operator: The last question today comes from Timothy Horan with Oppenheimer. Please go ahead.
Craig Moffett / Sam McHugh / John Hodulik / Michael Rollins / Peter Sapino / Brandon Nispel / Timothy Horan, Analyst, Various Investment Banks: Thanks, guys. With basically the highest quality service out there in almost every metric, you’re at a 20% price discount, give or take, versus your peers. I mean, can you get that pricing to parity over time? I mean, with the quality of service, it might not even impact subscriber growth at all. But how are you thinking about pricing longer term?
Srini Gopalan, President and Chief Executive Officer, T-Mobile US Inc.: Yeah. Pick that up. The way we think about pricing power and pricing as a whole is ARPA growth, right? We don’t tend to fixate on one number. We love the fact that our back book is actually at a lower price than our front book.
Simply put, that our existing customers pay less than you. That’s rare in an annuity business and it creates incredible dynamics, right? Because that means as you bring on customers, you’re growing ARPU as well as volume. You’re growing value as well as volume. And when you have this position of having best network, best experience, best value, that creates a position of no trade offs.
So we are going to protect our position on best value. We’re not going to look at it with one variable, which is what is our ARPU versus other people’s ARPU or what is our ARPU versus others. We will, from time to time, do thoughtful moves on our pricing. They are typically more for more moves, where what we land up doing is give our customers more because a lot of the plans, for example, would be outdated. So what we will land up doing is bringing them up to date with newer, better plans and that may or may not come with a price change.
But we don’t see a world where we look at a 20% discount and go, let’s go whack that pricing up and create a change because we think getting titrating the volume and value, making sure that we stay with this position of best network, best value, best experience, is what creates long term shareholder value, long term customer loyalty. It’s what creates the number I love the most, our NPS, 20% ahead of everyone else.
Kathy, Moderator/Operator, T-Mobile US Inc.: Alright. Thanks, Tim, and thanks everybody for joining us today. We’re looking forward to connecting with you again soon. In the meantime, if you have other questions, please contact the Investor Relations or Media departments. Thank you.