Kyivstar Q4 & FY 2025 Earnings Call - Digital Surge Lifts RPU and Revenue, But EU Roaming, Energy and FX Force Caution
Summary
Kyivstar closed 2025 with clear top-line momentum and an accelerating shift into digital. Full-year revenue rose about 26% in dollars, EBITDA grew 26%, and Q4 revenue accelerated to +28% year-over-year. Digital revenue exploded, up roughly 4.7 times for the year and sixfold in Q4, now representing nearly 16% of group revenue. Multi-play penetration and higher data usage translated into rising mobile RPU, which hit $3.80, and stronger cash generation, with operating cash flow of $558 million and equity free cash flow of $194 million.
The management message is straightforward, and cautious. Kyivstar is buying scale in digital verticals, adding Uklon, Helsi, Tabletki, Storm and a small solar asset to hedge energy costs, while rolling out Starlink direct-to-cell to almost 5 million users. But the company flags three visible headwinds for 2026: a UAH 1 billion net negative from EU roaming rules, energy price volatility, and an assumed hryvnia weakening embedded in guidance. The 2026 outlook is conservative: revenue +8% to +11% in dollars, EBITDA +5% to +8%, and CapEx intensity normalizing to 23% to 26% of revenue, based on an exchange rate of 44.5 UAH per USD.
Key Takeaways
- Full-year 2025 revenue rose ~26% in USD and ~30% in UAH, with Q4 revenue up 28% year-over-year in dollar terms.
- EBITDA grew 25.8% to $648 million for 2025, maintaining a 56% EBITDA margin despite heavy investment.
- Digital revenue jumped about 4.7x for the year, and 6x in Q4, now contributing almost 16% of total revenue.
- Mobile RPU increased 17% year-over-year to $3.80 (UAH 161), helped by 4G migrations and higher data consumption.
- Multi-play customers reached 7.3 million in Q4, or 35% of mobile base, and spend about $5.20 per month, 37% above single-play customers.
- Kyivstar consolidated Uklon, which in Q4 reportedly contributed UAH 1.4 billion in revenue and UAH 386 million in EBITDA, with ride and delivery volumes growing.
- Helsi has 28 million registered patients, 1,700+ healthcare institutions and 42,000+ professionals, with paid subscribers nearly quadrupling year-over-year to 57,000.
- Kyivstar acquired SUNVIN 11 (13 MW solar, ~$8.2 million), Storm (fixed broadband ISP, UAH 420 million, ~50k customers), and Tabletki.ua, expanding digital healthcare and providing cross-sell opportunities.
- Starlink direct-to-cell has almost 5 million users for messaging, management sees the service as a humanitarian and churn-defensive tool, live data and OTT voice planned for Q3 2026.
- CapEx intensity in 2025 was high at ~30% to support energy resilience and network modernization, with 2026 guidance targeting 23% to 26% of revenue.
- Strong cash position, with cash and deposits around $455-$456 million at year-end; net cash excluding lease liabilities about $352 million, lease liabilities $374 million.
- One-off items: a $162 million non-cash Nasdaq listing charge in Q3 2025; adjusted net profit excluding it was $286 million, adjusted EPS $1.32.
- 2026 guidance is deliberately cautious: revenue +8% to +11% in USD (15% to 18% in UAH), EBITDA +5% to +8% in USD (12% to 15% in UAH), assumes 44.5 UAH/USD.
- EU Roam Like at Home inclusion of Ukraine is expected to result in an estimated UAH 1 billion negative impact to top line, largely flowing to EBITDA, and is explicitly built into the cautious outlook.
- Management cites three primary external risks: the war and its operational impact, hryvnia devaluation and FX volatility, and energy price spikes; they are investing in energy hedges and resilience but remain prudent on guidance.
Full Transcript
Ahmed Mostafa, Analyst, Enam1: Hello and welcome to Kyivstar’s FY 25 and 4Q 25 results presentation. For those of you who have joined the Zoom webinar, if you would like to ask a question, you can use the raise hand button, which can be found on the black bar at the bottom of your screen at any time to join the queue to ask a question, and you will be called upon during the Q&A session. For those of you watching on the webcast, if you would like to submit a written question, please use the Ask a Question tab at the top right of your screen. These questions can also be sent in at any time during the presentation. As a reminder, this conference is being recorded today. If you have any objections, please disconnect at this time. Cole Aitken, you may begin.
Cole Aitken, Group Director, Investor Relations, Kyivstar: Thank you. Good morning and good afternoon. Thank you for joining us to discuss Kyivstar Group’s or Kyivstar’s results for the quarter and year ending December 31, 2025. I am Cole Aitken, Group Director for the Kyivstar Investor Relations team. Please allow me to introduce our senior management in the room today. Mr. Kaan Terzioglu, Chairman of the Board, Mr. Oleksandr Komarov, our CEO and President, Mr. Boris Dolgushin, our CFO, and Mr. Anand Ramachandran, Chief Corporate Development Officer for VEON. Today’s presentation will begin with Oleksandr detailing the key highlights and business updates, as well as remarks on the financial results from Boris. We will then open the line for your questions. Before we begin. Next slide, please. Thank you. Please note that today’s presentation may include forward-looking statements that involve certain risks and uncertainties.
These statements relate to the company’s expected performance, 2026 guidance and outlook, market developments, operational and network investments, and the company’s ability to realize its targets and initiatives, among other things. Actual results may differ materially due to risks detailed in the Risk Factors section of our final prospectus filed with the SEC on January 30, 2026, as such prospectus may be amended or supplemented from time to time. The earnings release and presentation, including reconciliations of non-IFRS measures, are available on our investor relations website. With that, let me hand over to Oleksandr.
Ahmed Mostafa, Analyst, Enam0: Thank you, Cole. Good afternoon and good morning. Today, we are excited to host our first annual earnings call as a U.S.-listed company. We are proud that the fourth quarter and full year of 2025 not only produced robust financial results, but also clear strategic progress. Our connectivity and digital services continue to support one another’s growth, producing high multi-play and 4G penetration, rising data consumption, and revenue growth across every vertical and brand. Let me start with the headline numbers. For the full year, total revenue grew 26% year-over-year in U.S. dollars or 30% in hryvnia. Growth accelerated as we closed the year with fourth quarter revenue up 28% in dollars. Full year, EBITDA grew 26% in dollars and 30% in hryvnia.
Both revenue and EBITDA outperformed our full year outlook from last November by roughly 4 percentage points in dollar terms. We continue to generate healthy cash flow, delivering $558 million in net cash flow from operating activities for the year. Secondly, let’s discuss our digital services. For the full year, digital revenue increased 4.7 times in dollar terms. Momentum continued to accelerate as we closed the year, with fourth quarter digital revenue rising 6 times year-over-year. As a result, digital services now contribute nearly 16% of our total revenue, up 4 percentage points from the previous quarter. Expanding our digital ecosystem remains central to our strategy. This is reflected in the roughly 42% year-over-year rise in our total digital monthly active users, which have now surpassed 15 million.
Thirdly, our growing suite of services continues to expand Kyivstar’s role in our customers’ daily lives. Multi-play customers, those who use voice, data, and at least one of our apps monthly reached 7.3 million in the fourth quarter, or 35% of our mobile customers. These cross sales lift engagement, strengthen customer retention, and drive our RPU higher. By the end of the fourth quarter, mobile RPU increased to $3.80 or UAH 161, demonstrating the clear financial return on our ecosystem strategy. Finally, we continue to make solid progress on delivering on our strategic priorities. Last month, we announced the acquisition of Tabletki.ua, Ukraine’s leading online healthcare marketplace. Tabletki facilitated about UAH 1.2 billion in gross merchandise value over the last twelve months.
The acquisition will be accretive for our earnings, which with immediate effect, and we are excited about forthcoming synergies, including with Helsi. Continued expansion of Direct to Cell reflects our dedication to play a leading role in Ukraine’s and our industry space innovation. We have expanded the initial pack services to all our 4G customers, of whom almost 5 million have already tried it out. We plan to expand the light data and OTT voice over 2026. Let’s go to the next slide. This slide summarizes our performance for full 2025. Telecom revenue grew 15% to just over $1 billion, driven in large part by customers upgrading plans, moving to 4G, and increasing data consumption. The 4.7 times growth in digital revenue was driven in large part by Uklon’s consolidation in the third quarter and the shift in Kyivstar TV’s revenue model.
All our digital services and brands contributed material growth. EBITDA rose 26% to $648 million. The EBITDA margin coming in at 56%. Net profit for the year was $124 million, with earnings per share at $0.57. As a reminder, these figures include the $162 million one-time non-cash charge we recognized in the third quarter related to our Nasdaq listing. Excluding this impact, 2025 adjusted net profit was $286 million. Adjusted EPS was $1.32. Moving on, our 30% CapEx intensity matched to our outlook and reflects ongoing initiatives on energy resilience, network modernization, and securing coverage in Ukraine wartime conditions.
Despite escalated investments, we generated net operating cash flow of $558 million and equity free cash flow after leases and licenses of $194 million. Next slide, please. Robust results for the fourth quarter supported the strong 2025 numbers. Revenue grew 28% year-on-year in dollarized terms to $321 million. Telecom revenue rising more than 11% and digital growing more than sixfold. EBITDA grew 22% to $172 million, while net profit came in at $90 million, resulting in fourth quarter EPS of $0.37. CapEx intensity was steady and in line with our stated outlook at 30%. Finally, we ended the quarter with a cash balance of $455 million, sustaining our fortress balance sheet. Next slide, please.
Going segment by segment, let’s start with mobile. Mobile subscribers were stable at 2.4 million. This soft year-on-year trend reflects multi-SIM users dropping their secondary cards, as well as Ukraine’s present demographic pressures. Our churn rate was 13.5% in first quarter, down some 4 percentage points year-on-year, but rebounding from the third quarter secular low. We continue to lead with the highest market share in Ukraine Mobile. Mobile RPU maintained double-digit growth, rising 17% year-on-year to $3.80 or UAH 161. Core drivers included in migration of more than 2% of customers quarter-on-quarter to 4G plans. Okay. Around 31% year-on-year growth in data consumption and customers moving to multi-play, which supports both mobile and digital revenue.
Relatedly, note the accelerating growth in fixed broadband, where the customer base grew 4% year-over-year. Note the accelerating share of broadband customers who subscribe to Kyivstar TV, which expanded more than 3 percentage points quarter-over-quarter to 48%. We attribute this growth to effective marketing and the rising appeal of our content library, including programs not available elsewhere in Ukraine. Let’s go to the next slide. Yes. Cross-sales and synergies bring us back to the core of our digital growth strategy, multi-play. Multi-play counts customers that use at least one digital app in addition to voice and data services. The multi-play segment drives growth through stronger customer engagement, higher data consumption, and improved retention. Multi-play customers grew 18% year-over-year in the first quarter to reach 7.3 million.
This equates to 35% of our one-month active customer base or nearly six percentage points higher than a year earlier. They also generate higher RPU. The average multi-play customer spends $5.20 a month on our services, 37% more than the average for a mobile customer alone. Next slide. Let me now delve deeper into the digital revenue performance. I highlighted earlier how digital increased by more than 6 times year-on-year to reach $50 million or more than UAH 2.1 billion, now accounting for nearly 16% of revenue. I would like to make three points. First, while the consolidation of Uklon from April magnified our digital revenues, even without Uklon, digital revenue grew 140%.
Secondly, growth spans all verticals, Helsi, Kyivstar TV, Digital Enterprise, and Uklon. Thirdly, our sustainable cost advantages stem directly from our business synergies, including our low customer acquisition costs and an optimized distribution model. This enable us to scale profitability and maintain strong economics. Moving to Uklon, our ride-hailing business. In Q4 alone, Uklon contributed more than UAH 1.4 billion in revenue and UAH 386 million in EBITDA. The platform grew rides booked by 9% year-over-year to 43.6 million, and deliveries completed by 22% to 1.3 million. For December alone, monthly users reached record-high 3.8 million. Uklon’s EBITDA reflects a growing and profitable business in Ukraine. Our digital enterprise business continued to gain traction this quarter. Demand is rising across Ukraine’s corporate and government sectors for cloud, cybersecurity, big data, and advanced connectivity solutions.
The business generated UAH 250 million in revenue, up 64% year-over-year. Growth is steady across our services in the number of businesses turning to Kyivstar to enhance their digital operations. For example, Edwiser, our self-service edtech platform, has seen registered clients expand by more than half quarter-on-quarter to reach more than 3,800 customers. Kyivstar.Tech remains central to connecting all the parts of our ecosystem to providing IT and AI-related services to external enterprises and to our leadership in the wider Ukrainian tech space. This includes leading our partnership to build an LLM with Ukraine’s Ministry of Digital Transformation to serve both public and private sector needs. In December, we announced that Google’s next-generation open AI model, Gemma, would be the foundational architecture for the model.
On the entertainment, Kyivstar TV continues to strengthen its position as Ukraine’s leading digital entertainment platform. The business’ revenues quadrupled in the fourth quarter year-over-year to UAH 351 million. Several key factors contributed. First, shifting our TV partnership to a platform rent model as discussed in detail in the third quarter. Second, subscriber expansion. For instance, active customers rose 25% year-over-year in December to 2.5 million. As mentioned, 48% of our broadband customers are now also Kyivstar TV subscribers. Our growing and unique content library, including the production with partners of original, unique content in Ukrainian. Now we have Helsi, Ukraine’s leading health tech platform. Helsi had more than 28 million registered patients with access to more than 1,700 healthcare institutions and over 42,000 medical professionals at end of 2025.
Helsi is deeply embedded in Ukraine’s e-health ecosystem, which manages appointments, scheduling, prescriptions, and health records. This motivates patients and providers to continue working with the platform. As we ramp up monetization with premium offerings that complement our established free services, revenue grew 40% year-over-year to UAH 95 million in the fourth quarter. Our paid models ended the year with more than 57,000 subscribers, nearly quadrupling year-over-year. Among our expanding paid services are advanced health insight products, such as professional interpretation of medical tests, results, and biomarker tracking. The service also demonstrates our commitments to corporate social responsibility and ESG as Helsi improves access to healthcare during the wartime. Let me now pass the call to Borys to talk through the financials in more detail.
Boris Dolgushin, Chief Financial Officer, Kyivstar: Thank you, Oleksandr. We delivered full year revenue of nearly $1.2 billion, or 48 billion UAH, up 25.8% year-over-year in dollar terms. This momentum was capped off by a stellar fourth quarter, where total revenue reached $321 million or 28% year-over-year. For the full year, telecom revenue grew 15%, or $1 billion. As highlighted earlier, this growth was driven by robust RPU expansion, customer upgrade to data-rich 3G, 4G plans and mobile data consumption that surged. Digital revenue soared nearly six-fold for the full year to $124 million, representing 10.7% of total revenue. The momentum is accelerating rapidly. In the fourth quarter alone, digital revenue reached $50 million and made up 15.7% of total revenue.
This growth comes not only from Uklon, but almost from higher multiple penetration and rapid expansion across our digital verticals, including Digital Enterprise solution, Kyivstar TV, and Helsi. On profitability, full year EBITDA grew 25.8% year-over-year to $648 million. Hence, we sustained resilient full year EBITDA margin of 56%, reflecting strong operating leverage and disciplined cost management. Uklon was a material new contributor to this, delivering $27.6 million dollars for the full year EBITDA, including $9.2 million in the fourth quarter alone. I highlight here while digital margins are structurally lower than telecom margins, then their CapEx intensity is lower, resulting in comparable cash conversions. As our revenue mix shift towards digital, we remain focused on sustaining EBITDA growth at scale while enhancing group-wide capital efficiency and long-term free cash flow generation.
For the full year, CapEx excluding license and leases totaled $351 million, resulting in CapEx intensity of 30.3%. This reflects our sustained investment to improve quality and reliability, network modernization, and extensive energy installations. By December, we had operated approximately 3,740 generators and 252,000 batteries for backup capacity. Despite these escalating investments, Kyivstar continues to generate substantial free cash flow. For full year equity, free cash flow after leases and licenses reached a robust $194 million. Turning now to the balance sheet. We ended the year with an exceptionally strong cash and deposits position of $456 million or UAH 19.3 billion.
This solid footing ensures we continue to be well-placed to fund our ecosystem expansion and capital investments while maintaining a prudent and flexible capital structure. Gross debt, including leases, stood at UAH 104 million or UAH 4.4 billion. As a reminder, we carry insignificant external debt. The figure primarily reflects the debt to our parent company, VEON. Lease liabilities stood at $374 million or UAH 15.9 billion, which arise mainly from our infrastructure tower lease agreement with Ukrtower and are fully recognized under IFRS 16 standards. Our net cash position when excluding those lease liabilities remains robust at $352 million. Let me now hand the call back to Oleksandr. Oleksandr, you’re on mute.
Ahmed Mostafa, Analyst, Enam0: Thank you, Borys. Let me briefly update you on the strategic priorities. In the mobile telecom business, we are focused on sustainable market leadership through maintaining and developing a high-quality paying customer base, technological leadership, an ecosystem of existing and new digital products, and innovations like direct-to-cell. In the fixed broadband market, we want to strengthen group leadership via organic expansion and acquisitions. In digital, we are concentrated on growing digital offerings organically and through acquisitions and increasing multiple penetration and customer engagement. Next slide, please. As of our recent strategic milestone and execution, we remain proud to be the first company in Europe and among the first companies globally to provide customers Starlink direct-to-cell. Almost 5 million customers have already taken advantage of the initial text capabilities. We look forward to rolling out live data and OTT voice later this year.
In December, we acquired SUNVIN 11 for $8.2 million. SUNVIN 11 operates a nearly 13 MW solar plant producing energy equivalent to 4% of our annual electricity consumption. The investment offered us a natural hedge on energy, one of our largest recurring costs. It also dovetails with our strategy to support Ukraine’s recovery and energy independence, as well as being complementary to the demands of our digital services. In late February 2026, we announced the acquisition of fixed broadband internet service provider Storm for UAH 420 million. The acquisition brings over 50,000 new broadband customers across 130 municipalities into the Kyivstar ecosystem, supporting our strategy to expand our broadband network. Finally, we also announced in February the acquisition of Tabletki.ua, Ukraine’s leading online marketplace for healthcare and wellness products.
On the next slide, a few words about Tabletki. Tabletki connects our customers with over 14,000 pharmacies. The platform already facilitated an average of 14 million monthly bookings in 2025 and generated some $1.2 billion in gross merchandise value over the 12 months to September 30. The transaction is immediately earnings accretive for future quarters. Based on the company’s trailing 12 months management accounts, the purchase comes at an EV/EBITDA of 6.7x and P/E of 8x, which we consider attractive multiples. Strategically, the acquisition expands our digital healthcare footprint. By integrating Tabletki, alongside Helsi and the Uklon delivery network, we expect to realize meaningful cross-selling synergies and drive further engagement across our 15 million digital monthly active customers.
In other words, this is another way Kyivstar aims to make our customers’ lives a bit easier and more efficient while also creating value for shareholders. Looking further ahead on the financials, despite the challenges and uncertainties, Kyivstar continues to execute strongly. For the full year of 2026, we expect revenue to grow by 8%-11% and EBITDA to grow by 5%-8% in dollar terms. Please note that this assumes an average exchange rate of 44.5 hryvnia to the dollar. In local currency terms, this translates to expectations of 15%-18% for revenue growth and 12%-15% EBITDA growth.
The relative slowdown in our outlook’s year-over-year growth reflects the comparison base no longer including the immediate aftermath months of the 2023 cyber attack, a weaker spot exchange rate, and normalization after the inclusion of Uklon. Regarding capital allocation, we expect CapEx intensity to moderate to a range of 23%-26% of revenue for the year. This reflects our plan to continue targeted investments that sustain our network quality and energy resilience while normalizing from the elevated, accelerated investments we made throughout 2025. As always, this outlook reflects the best visibility we have today. It remains subject to the significant external uncertainties we face given the war. Let me now summarize. We are uniquely positioned as the only direct dedicated equity exposure to Ukraine listed on a U.S. stock exchange.
Despite the geopolitical issues, we are leveraging our digital momentum, sustainable strong cash flow, and fortress balance sheet to drive expansion, reinforce our network resilience, and play a leading role in Ukraine’s tech sector. Our operational and financial performance, including double-digit growth across segments, reflects not only the attractiveness of our offerings and markets, but also the execution strengths of our world-class team. Regardless of the externalities, we remain confident in Ukraine’s trajectory and the opportunities before us. We are committed to shaping Ukraine’s digital future from AI and cloud capabilities to offering our customers more ways to connect with each other and the world. Thank you for your support for Kyivstar. We can now open our line for the Q&A.
Ahmed Mostafa, Analyst, Enam1: Thank you. At this time, if you would like to ask a question, please click on the Raise Hand button, which can be found on the black bar at the bottom of your screen. When it is your turn to ask a question, you will receive a prompt to be promoted as a panelist. Please accept. Wait a moment, and once you have been introduced, you may unmute yourself, turn your video on, and ask your question. Written questions can be submitted on the webcast by using the Ask a Question tab at the top right of your screen. As a reminder, we are allowing analysts one question and one related follow-up today. If you wish to ask more questions, please raise your hand again to rejoin the queue. We will pause for a moment to allow questioners to enter the queue.
Our first question comes from Jesse Sobelson with BTIG. Please unmute your line and ask your question.
Jesse Sobelson, Analyst, BTIG: Hi, everyone. Thanks for taking my questions. It’s nice to see the stability mobile and the digital strength. On the mobile side, I believe Ukraine recently joined the EU’s Roam Like at Home framework in January 2026. Could you comment on how you anticipate this to impact your business and if it’s material or not?
Ahmed Mostafa, Analyst, Enam0: Let me take it. First of all, I really welcome Ukraine to join EU roaming zone. This is probably the first practical step, you know, on the Ukrainian way to join European Union. From the financial perspective, it will have, let’s say, a substantial impact on our P&L, taking into account that EU roaming zone is not only regulating mobile termination rate, but also country termination rate. Because of this, and taking into account that Ukraine is normally a receiver of traffic from Europe, we will face something like UAH 1 billion effect, negative effect on our top line, which is almost 100% translated into the EBITDA.
Jesse Sobelson, Analyst, BTIG: That’s great detail, and that explains, you know, part of the guidance here, that we’re seeing. Thanks for that. I guess just a quick follow-up. You know, guidance is still strong. You know, you still call for a high single-digit growth this year. Could you break down what’s expected from the digital segment in Uklon versus the mobile segment and your subscriber base in that forecast?
Ahmed Mostafa, Analyst, Enam0: We do expect relative stability of our subscriber base and much faster growth of our digital value proposition and penetration of the multi-play. Okay? As you see, we are developing organically, and we still have a certain run rate that was initiated in 2025, okay, that will have significant effect on our 2026 results. Okay. At the same time, we are actually executing our strategy. According to our strategy, we are interested in development of different digital domains, okay? Probably Tabletki is a very good evidence that we are disciplined in our strategy execution.
Jesse Sobelson, Analyst, BTIG: Great. Thanks for the detail there, guys. I’ll pass it on.
Ahmed Mostafa, Analyst, Enam1: Our next question comes from Max Findley with Rothschild & Co Redburn. Please unmute your line and ask your question.
Max Findley, Analyst, Rothschild & Co Redburn: Hi. Thank you very much for taking the time to answer my questions. I was hoping to firstly dig into your revenue and EBITDA outlook for 2026. There’s been a little bit of confusion about what is in the guidance. Can I first check whether the outlook includes inorganic contributions, so Uklon in Q1 and Tabletki? I might just let you answer that before I follow up.
Ahmed Mostafa, Analyst, Enam0: I will ask Boris to take this question.
Boris Dolgushin, Chief Financial Officer, Kyivstar: Yes. Thank you, Max, for the question. The impacts of Uklon full year consolidation and Tabletki from the acquisition dates are included.
Max Findley, Analyst, Rothschild & Co Redburn: Okay. If I could follow up, please. That suggests that your EBITDA guide is quite conservative. If I look at the guidance you’ve given us today, which is 5%-8% for EBITDA, at the midpoint, that implies EBITDA growing in absolute terms in dollars by $40 million. Now, you might expect $35 million of that to come from a mixture of Uklon and Tabletki, which implies the rest of the business is growing at $7 million or about 1%. I was just wondering, you know, do you feel this EBITDA guidance is quite conservative, or is that how you see the underlying business performing in the year?
Ahmed Mostafa, Analyst, Enam0: Let me start, and then I will probably ask Boris to add some colors. There are a number of factors that are incorporated in our current outlook. First is a comparison base, which was slightly affected by the cyberattack, you know, and our unprecedented, let’s say program, a retention program that we provided to our customers at the beginning of 2024. The second one is the change in, let’s say, proportion of the telco business and digital business with a certain pressure imposed by the digital business on the EBITDA marginality. The third factor is EU roaming down, that will have a direct impact on our EBITDA. The fourth factor is actually probably a drop of prudence incorporated into our outlook. Boris, may you add something?
Boris Dolgushin, Chief Financial Officer, Kyivstar: Yeah. Just, Max, I think you’re looking at the dollar numbers, so you need to consider. We provided the dollar rates in force for 2024, 2025, and also the outlook we used for 2026. You see that in 2025 it was almost flat. Now we see the accelerated devaluation of hryvnia. That’s why we provided these forecasts with the exchange rate to 44.5. Yeah. Another factor is definitely we have a very uncertain time, and we want to be prudent with our outlook. We want to monitor the developments over the next several months before we can revisit it.
Max Findley, Analyst, Rothschild & Co Redburn: Thank you very much. If I could squeeze one follow-up, that’d be much appreciated. Your guidance implies margins will contract, which you did discuss on the call. I was just wondering if you could help us understand what is behind the OpEx pressures that your guidance implies, and particularly about global energy prices, which face a lot of uncertainty at the moment. I wonder how your guidance has accounted for this and what your exposure is, given a lot of the investment you’ve done is in backup energy solutions. Thank you.
Boris Dolgushin, Chief Financial Officer, Kyivstar: Uh-
Ahmed Mostafa, Analyst, Enam0: Borys, if you.
Boris Dolgushin, Chief Financial Officer, Kyivstar: Alexander, yes, if I may take this one. We discussed with you on the previous calls that one of the biggest factor in our cost is actually the energy cost and the cost of the utilities. This is especially relevant when we are talking about the period of the massive blackout at the time when we need to run significant part our network on the diesel generators. Also the spike of electricity prices given both the attacks on the energy infrastructure in Ukraine, but also the global energy crisis, which is now happening because of the crisis in the Middle East. At the same time, kind of, we incorporated this in our forecast. We do, as you see, try to hedge these energy prices with the focused investment into energy sector, like a Sunvin acquisition.
We are definitely considering other options, kind of, to back up, yeah, and let’s say to hedge our dependency on the electricity prices we are actually actively working on now. The increase, I think, of the presence in the energy sector for us is the natural hedge against these utilities growth for the coming periods.
Ahmed Mostafa, Analyst, Enam0: Maybe one more comment from my side. Because of the current situation, Ukraine is being supported by European Union from the energy resilience and certain import-export or import of the electricity in Ukraine. Quite often right now, we have Eastern European prices for the business in Ukraine. I do not expect so significant inflation in energy pricing as we used to to experience during the last three years.
Max Findley, Analyst, Rothschild & Co Redburn: Thank you very much. Very helpful.
Ahmed Mostafa, Analyst, Enam1: Our next question comes from Vincent Fernando with Zero1. Please unmute your line and ask your question.
Ahmed Mostafa, Analyst, Enam4: Hi. Thank you. I have questions on the digital platform. First on Tabletki. For this $160 million deal, you already own Helsi, and that has millions of users. You also have your Kyivstar subscribers. Can you give some color or your expectation for when we could see a timeline for maybe a Helsi to Tabletki integration, whereby, for example, people could book their prescriptions through Helsi, and then that would go into your Tabletki platform? My second question is just on Uklon. Just wondering if you could provide what the current market share is for Uklon, because I know you have a Uber and Bolt operating?
Also, do you view that market as having a TAM expansion opportunity once, you know, if conflict eases, you know, eases down in Ukraine? Thank you.
Ahmed Mostafa, Analyst, Enam0: Okay. Let me start with the synergies between Helsi and Tabletki. Of course, you are absolutely right. This is a kind of our vision that we would like to execute, and this vision is starting with the appointment down through the Helsi application between patient and doctor. Okay. We want them to have an opportunity to choose and to book, let’s say, medicine or pharmacy products, let’s say, within the same customer journey, and in case of necessity to be delivered by Uklon to the patient. Okay, this is our vision. Our specific plan is to start pilots or some kind of MVPs between Helsi and Tabletki during this year, okay, with a clear strategy that we will present to the KGL supervisory board somewhere in Q4 2026. Right now, we are very much focused on the business stabilization and integration. Okay.
We want to be sure that business is developing according to the business case, okay, that is actually behind our acquisition. By the way, we do not include any synergies into the business case, so it’s quite, I will say, attractive business case without synergies. Okay? We want to stabilize, we want to integrate from different perspectives, because to integrate local business into the, let’s say, public domain, you know, public company is a challenge, you know. Then we will be focused on the development strategies and synergies between Helsi and Tabletki, between Uklon and Tabletki, between Kyivstar and Tabletki.
Ahmed Mostafa, Analyst, Enam4: Great. Thank you. Just the items on Uklon, if you may.
Ahmed Mostafa, Analyst, Enam0: Yes. Uklon market share is not clear because it’s not so transparent market like mobile telecom market or fixed broadband market. We are definitely market leader. We have just indirect market assessments through their banking payments. Okay? I don’t think that it is right to present, let’s say, market share based on this, but it is clear that Uklon is a market leader, Bolt is number two, and Uber is number three on the ride-hailing market. Okay? We are still growing, and we are growing through the growing penetration of the ride-hailing services and growing market share.
Ahmed Mostafa, Analyst, Enam4: Okay. Do you envision a TAM expansion for the whole ride-sharing space, you know, if things ease in Ukraine?
Ahmed Mostafa, Analyst, Enam0: We have our own strategy, okay? This strategy, let’s name it a modern mobility strategy around Uklon. We want Uklon to expand into the mobility segment. We are already doing some experiments with the bus tickets, with the special dedicated buses for the most popular routes. For example, in Bukovel, this is our, let’s say, skiing resort, the most popular skiing resort in Ukraine. We are doing some experiments, okay, how to develop the ecosystem of the modern mobility services around Uklon. By the way, one of these experiments is already a successful standalone business is a delivery business, which is growing 22% year-over-year.
Ahmed Mostafa, Analyst, Enam4: Great. Thank you.
Ahmed Mostafa, Analyst, Enam1: Our next question comes from Chris Hall at NSR. Please unmute your line and ask your question.
Chris Hall, Analyst, NSR: Yeah, thank you, and thanks for the time. My question almost follows on from the previous one. Just sort of thinking about the expansion of the digital ecosystem, you’ve obviously been quite active from an M&A perspective and now you want to extract maximum synergies from putting all these businesses together. I just wonder, you know, whether you feel like you’re sort of approaching the limit of what management bandwidth you have to be able to fully deliver on all of that or should we expect a kind of similar cadence of M&A going forward over the next kind of twelve or eighteen months?
Ahmed Mostafa, Analyst, Enam0: It’s a bit difficult to make, you know, very clear forecast about M&A activity.
Chris Hall, Analyst, NSR: Mm-hmm
Ahmed Mostafa, Analyst, Enam0: Because it’s not only depends on us.
Chris Hall, Analyst, NSR: Yeah.
Ahmed Mostafa, Analyst, Enam0: Okay. I think that we have strategic intent to develop our ecosystem organically and non-organically.
Chris Hall, Analyst, NSR: Yeah.
Ahmed Mostafa, Analyst, Enam0: Okay. We have appetite for this. Okay. You are right. We should take into account our organizational form and talent, how we are going to lead this business in the future.
Chris Hall, Analyst, NSR: Yeah.
Ahmed Mostafa, Analyst, Enam0: Somehow we are doing a certain, let’s say, evolutionary steps, okay, around KGL Group.
Chris Hall, Analyst, NSR: Yeah.
Ahmed Mostafa, Analyst, Enam0: Okay. We are considering how to structure KGL in the future around certain verticals. We are just at the beginning of this process, but this will let us to control a relatively diversified group, okay, so to manage it properly and to ensure synergies between the different verticals.
Chris Hall, Analyst, NSR: Yeah. Okay. Interesting. Thank you.
Kaan Terzioglu, Chairman of the Board, Kyivstar: Chris, Sasha, if you allow me to mention.
Ahmed Mostafa, Analyst, Enam0: Yes, please.
Kaan Terzioglu, Chairman of the Board, Kyivstar: One more concern because our acquisition strategy comes with actually also a talent acquisition strategy.
Chris Hall, Analyst, NSR: Mm-hmm.
Kaan Terzioglu, Chairman of the Board, Kyivstar: When we acquire companies like Uklon, Helsi or Tabletki, they come with fantastic management teams.
Chris Hall, Analyst, NSR: Yeah.
Kaan Terzioglu, Chairman of the Board, Kyivstar: We find this as a very effective way of actually growing our leadership pool.
Chris Hall, Analyst, NSR: Mm-hmm.
Kaan Terzioglu, Chairman of the Board, Kyivstar: If you look to Sasha’s and Boris’ portfolio in Ukraine, you will see one obvious missing element, which is digital banking.
Chris Hall, Analyst, NSR: Yeah. Yeah.
Kaan Terzioglu, Chairman of the Board, Kyivstar: I think, you know, that’s the piece that.
Ahmed Mostafa, Analyst, Enam0: Keeps all of us excited for next couple of years.
Natalia Shpigotska, Analyst, Dragon Capital: Just to follow up on that, my understanding is there needs to be regulatory change to enable you to enter that market. Is that still the case, or am I behind the curve there?
Ahmed Mostafa, Analyst, Enam0: Well, it is still the case, and we are working on this.
Natalia Shpigotska, Analyst, Dragon Capital: Yeah.
Ahmed Mostafa, Analyst, Enam0: We’re in a dialogue with the National Bank of Ukraine. We want to address this. Of course, you know, so we want to combine this with a very clear strategy, okay? What type of role, okay, we want to play because there are different types of licenses, you know, different approaches, you know. Somehow for us, it’s not only a matter of regulation, it’s also a matter of the right entry strategy into the segment.
Natalia Shpigotska, Analyst, Dragon Capital: Yeah. Thank you. Yeah.
Ahmed Mostafa, Analyst, Enam1: Our next question comes from Matthew Harrigan with StoneX. Please unmute your line and ask your question.
Matthew Harrigan, Analyst, StoneX: Oh, thank you. I think you alluded to the demographic effects, you know, diaspora on the telecom, you know, churn. I think there’s something like 7 million people, mostly women and children, not military age men. Presumably, you know, if we did get a settlement, I mean, you probably wouldn’t have a step function return of all those people to Ukraine, clearly, but you’d probably get some positive, you know, drift, you know, tailwind, you know, for a number of years for people returning. You know, I know that there’s probably some app opportunities, especially on the entertainment side, as with VEON’s Pakistan business. You know, obviously you’d love to have those people come back to Ukraine, you know, for a lot of reasons. I mean, do you think that’s tenable, or do you think
I would think the EU, Poland in particular, would probably be pretty anxious to see people return to Ukraine, and that would presumably help your business.
Ahmed Mostafa, Analyst, Enam0: Well, I think this is very right consideration, that significant share of the migrants out will be back in Ukraine. It will take some time, of course. One of the mandatory requirements is a stable ceasefire. We do expect that this will be one of the major factor that will affect Ukraine, Ukrainian economy, and our business, in case of peaceful resolution of the current war. Right now, we’re still in touch with these customers. We are on a monthly basis servicing 2 million migrants, so we are servicing a bit more than average European operator of customers abroad. Just because they still have a live connection with Ukraine, with their relatives, with their banking system, sometimes with their employers, you know. That’s why we are essential part of this kind of humanitarian communication link between Ukraine and Ukrainians abroad.
Matthew Harrigan, Analyst, StoneX: Thank you.
Ahmed Mostafa, Analyst, Enam1: Our next question comes from Ahmed Mostafa with Enam. Please unmute your line and ask your question.
Ahmed Mostafa, Analyst, Enam: Hello, everyone. Thanks for the presentation and congrats on the numbers. I have one question. You have successfully reached 5 million users on the Starlink direct-to-cell services for messaging. As you transition to voice and live data services later in 2026, what is the planned monetization model? Specifically, do you see this as a driver for higher tier ARPU bundles or primarily as a defensive tool to maintain your low churn rates? Thank you.
Ahmed Mostafa, Analyst, Enam0: Yes, we do consider certain approaches to commercialization of the live data and voice-over OTT services. Right now, current messaging service we are considering like a humanitarian service, and we want this to be available to everyone in Ukraine. Our message is very simple. In a very difficult energy situation and a very difficult security situation with LTE smartphone, Kyivstar SIM card and OpenSky, you can be online, okay, regardless of the circumstances. Yes, we have certain plans how we will commercialize live data and voice-over OTT, okay? Right now, our main focus on this humanitarian service, churn reduction and loyalty increase.
Ahmed Mostafa, Analyst, Enam: Thank you. Thank you so much.
Ahmed Mostafa, Analyst, Enam1: Our next question comes from Natalia Shpigotska from Dragon Capital. Please unmute your line and ask your question.
Natalia Shpigotska, Analyst, Dragon Capital: Congratulations on the great results. One question from my side, please. As we understand that lockup period for the sale of the company’s shares by the parent and SPAC sponsors have now expired, and so we may see fast new share offerings. I would like to ask if any new share offerings similar to the SPO in late January would be linked to a similar registration of your offered shares and would be accompanied by respective regulatory filings with the Securities and Exchange Commission. Thank you very much.
Ahmed Mostafa, Analyst, Enam0: Thank you for your question. I will ask Cole to answer. Cole, please.
Natalia Shpigotska, Analyst, Dragon Capital: I would be happy to, but just let me double-check that Kaan doesn’t want to address that.
Ahmed Mostafa, Analyst, Enam0: Natalia, thanks a lot. I think what we see is we are running a campaign called Invest in Ukraine NOW!, right? There are not many investable vehicles in the world for
Kaan Terzioglu, Chairman of the Board, Kyivstar: People from the Western community, U.S., Europe, to participate in a phenomenal opportunity of reconstructing Ukraine. We will keep our minds open in terms of making further offerings of Kyivstar to the market, and we are very well informed about the SEC regulations, so we’ll of course be compliant to all those when those opportunities arise. I was extremely happy to see that in our secondary offering in January, we had 5 times demand. That shows actually the appetite of Western investors to participate in the Ukrainian growth opportunity.
Natalia Shpigotska, Analyst, Dragon Capital: Very much appreciated. Thank you very much.
Ahmed Mostafa, Analyst, Enam1: Our next question comes from Tim Horan with Oppenheimer & Co. Please unmute your line and ask your question.
Ahmed Mostafa, Analyst, Enam3: Thank you. Can we get a little bit more details about the satellite links, the direct-to-device? Can you just talk about the quality? What percentage of text messages do you think are going through? You know, what’s the latency look like? You know, maybe just any color, how long is your exclusivity and how do you monetize this longer term?
Ahmed Mostafa, Analyst, Enam0: Okay. Let me take it. First of all, we do not have any exclusivity. We are developing a robust strategy of, let’s say, cooperation between terrestrial and non-terrestrial service providers. We are considering that this is the future of the telecom value proposition. So far, it’s just the first step. We have launched in November 2025 mobile messaging through the Starlink direct-to-cell network. So far almost 5 million customers use this service. The proportion is around 20% sent SMS versus 80% received SMS. We see that the SLA is really good, so I don’t see any difference with the terrestrial network from the delivery perspective and quality perspective, so everything is okay with the service.
Okay, what I also see that, of course, because of the war situation, is a kind of tendency that service is especially popular on the eastern part of Ukraine, closer to the front line. Okay, we do expect commercialization based on the free of charge messaging services. Right now we are considering different approaches. It can be a standalone value add service. It can be an extra service to the high value bundles. Okay, all options are possible. Okay, we will introduce this somewhere in Q3 2026. We are planning to introduce it in Q3 2026.
Ahmed Mostafa, Analyst, Enam3: Can you update us on your fiber strategy? Are you more focused on build-outs or on?
Ahmed Mostafa, Analyst, Enam0: You mean fixed broadband strategy or fiber as an infrastructure?
Ahmed Mostafa, Analyst, Enam3: Yes.
Ahmed Mostafa, Analyst, Enam0: Fixed broadband.
Ahmed Mostafa, Analyst, Enam3: Sorry, fixed broadband, yeah.
Ahmed Mostafa, Analyst, Enam0: Yes, we are developing organically and non-organically. Organically, we are increasing penetration into our current infrastructure. Our current penetration is around 25%. Of course, it’s different region by region, and it is a bit different from the lifetime perspective across the region. That’s why one of our focuses is to increase penetration into the current infrastructure through a fixed mobile convergent value proposition. As you see, we are quite successfully developing not only 2P value proposition, but actually 3P value proposition. For your understanding, right now from 100% fixed broadband customer base, 80% are 2P customers and 48% are 3P customers who are using not only fixed broadband, but also mobile and Kyivstar OTT TV services. First focus is to increase penetration.
Second focus is a new construction, so we are building more than 1,000 effective houses every year. Okay, we want to develop. We are building mainly xPON technology, okay? We are trying to either modernize our current FTTB network to 1 gigabit speed or to substitute it with the xPON/GPON technology. Okay, we are also focused on non-organic development. Non-organic development is acquisitions, and Storm is one of the examples. It’s actually second acquisition that we did during the last 18 months is on the market, okay? Through the partnership. We have huge infrastructure, and we are dominant player in the urban areas.
Somehow we are considering an Open Fiber approach, and we made certain proposals for the biggest fixed broadband and convergent operators in Ukraine in order to exchange, you know, our current infrastructure and to ensure entrance into the new regions.
Ahmed Mostafa, Analyst, Enam3: Thank you very much.
Ahmed Mostafa, Analyst, Enam1: Thank you. Our next question is a written question from Sergei Lysenko from Oschadbank. It says: "Does Kyivstar have plans to follow MHP and to issue international and/or local bonds in 2026 or later?
Ahmed Mostafa, Analyst, Enam0: It’s probably a bit more focused question to our chairman, Andriy. We want to answer it.
Kaan Terzioglu, Chairman of the Board, Kyivstar: Let me answer it this way. As you can imagine, you know, we are one of the biggest enterprises in Ukraine. I see one of our responsibilities to contribute to the development of the capital markets in the country. If we see an opportunity for taking a lead here, creating transparency, a best practice in the country, I would actually encourage my team to consider about issuing a local bond. I think this would make a pioneering action on the country, and I would be supportive of that. Not that we necessarily need cash to run our business or make investments, but I think it is a responsibility for the capital markets development.
Ahmed Mostafa, Analyst, Enam0: Yeah. Let me add, we already declared that kind of people’s IPO is one of our dream, okay? We are considering what are the possibilities, but it is probably too early, let’s say, to address this question with certain detail.
Ahmed Mostafa, Analyst, Enam1: Thank you.
Kaan Terzioglu, Chairman of the Board, Kyivstar: Thank you. Thank you for the question.
Ahmed Mostafa, Analyst, Enam1: Our next question comes from Adrian Kundy with Emerging and Frontier Capital. Please unmute your line and ask your question.
Adrian Kundy, Analyst, Emerging and Frontier Capital: Good afternoon, gentlemen. Thank you for your time. Just looking at the slides, could you provide some further color on what seems to be a pretty substantial revenue acceleration at Uklon and your Kyivstar TV in Q4? With respect to Uklon, is any of that because of the Kazakhstan entry or market expansion, or is it really just sort of deliveries and increased usage?
Ahmed Mostafa, Analyst, Enam0: There are three drivers of the Uklon growth. The core ride-hailing business growth, I can say it’s a bit more organic growth rather than exponential growth.
Adrian Kundy, Analyst, Emerging and Frontier Capital: Mm-hmm.
Ahmed Mostafa, Analyst, Enam0: The second driver is delivery business. This is where we observe, especially, you know, at the Q4, a very significant growth rate, okay. The third one is advertising business. We are developing advertising from scratch and, you know, it is still relatively low in absolute term, but it is providing, you know, so 100% year-on-year growth for absolutely new business, you know, within the Uklon portfolio. Okay. Kyivstar TV is driven by three factors. The first one is the new contractual terms from revenue share to platform rent, okay. With our partner, 1+1. The second one is our growing number of customers. We reached 2.5 million with a relatively low share of freemium customers, and I think this is a quite big achievement. The third one is Kyivstar TV Originals.
We’re already producing, okay, around 10+ titles per year, okay? That are available only on the Kyivstar TV platform with a certain exclusive agreements with the major, with the global majors. The whole content is in Ukrainian language, which is also from my perspective, is one of the competitive advantages.
Adrian Kundy, Analyst, Emerging and Frontier Capital: Okay. A quick follow-up on Uklon. You alluded to earlier as to developing a mobility strategy. Could you give some color? Are you gonna be sort of getting in the vehicle acquisition or the vehicle leasing business to drivers? Could you also give us an update, just quickly on what’s happening with the Kazakh launches? I’ve noticed there’s a website and a few other things.
Ahmed Mostafa, Analyst, Enam0: Okay.
Adrian Kundy, Analyst, Emerging and Frontier Capital: I think you’ve mentioned also taking it to other markets like Bangladesh and Pakistan. Just sort of, yeah, an overall strategic top-down would be great.
Ahmed Mostafa, Analyst, Enam0: Okay, let me start with the ecosystem development. We tend to stay with an asset-light model if it is possible.
Adrian Kundy, Analyst, Emerging and Frontier Capital: Mm-hmm.
Ahmed Mostafa, Analyst, Enam0: From this perspective, we are ride-hailing, online ride-hailing, platform rather than taxi fleet or taxi service in Ukraine, okay? This is our key priority. We are trying to develop a new services, okay, so around very strong Uklon brand. Delivery is one of the example, okay? But it is not only peer-to-peer delivery, it is also delivery through the agents like global model, okay? We are also considering to enter into the new segments of the modern mobility, okay? This is just the plans. As I already declared, okay, so one of the potential priorities for us is, you know, so delivery synergies within the group, okay? We did not take any decisions for the international expansion yet, so we are developing our business in Uzbekistan.
We are satisfied with the current results, but we want to be sure that our model of international expansion is validated enough based on the synergies between telco and ride-hailing business.
Adrian Kundy, Analyst, Emerging and Frontier Capital: Okay. Thank you very much. If I could just one more quick question?
Kaan Terzioglu, Chairman of the Board, Kyivstar: Adrian? Adrian, I’m really sorry. We’re actually out of time.
Adrian Kundy, Analyst, Emerging and Frontier Capital: Oh, okay.
Kaan Terzioglu, Chairman of the Board, Kyivstar: Could you and I follow up on that later? We have one more question from someone who hasn’t gotten a chance to speak yet.
Adrian Kundy, Analyst, Emerging and Frontier Capital: Go ahead. No problem. Thank you.
Ahmed Mostafa, Analyst, Enam1: Our final question comes from Tim Savageaux with Northland. Please unmute your line and ask your question.
Ahmed Mostafa, Analyst, Enam2: Hi, good morning, and thanks for squeezing me in. You mentioned digital services at 16% of revenue exiting the year. I wonder, as you consider both the organic and inorganic contributions, whether you might have a target for where you expect digital services to be exiting calendar 2026, whether that might be above 20%. You mentioned the triple digit organic growth rate in digital services, ex acquisitions. Do you expect that to continue?
Ahmed Mostafa, Analyst, Enam0: It will be a kind of forward-looking statement, Tim. To be fair, you know all our current digital assets and their trends. You know all our new digital assets and their trends, and somehow I think you can build quite easily the trajectory of our digital business development. Are we satisfied with the, you know, so forecasted result? No. We want to grow faster in our digital ecosystem, but of course, through the prism of value creation, okay, to our customers and to the shareholders.
Ahmed Mostafa, Analyst, Enam2: Okay. Just a brief follow-up. You did see a pretty significant uptick in multi-play subscribers in Q4. I wonder if there’s anything seasonal or promotional about that or to what extent you expect that trend to continue as well. Thanks.
Ahmed Mostafa, Analyst, Enam0: Certain seasonality is definitely in place, okay, because Q4 is normally very, very attractive season for the ride-hailing for the OTT TV business and partially for the My Kyivstar business. Okay? Certain seasonality is in place. I do expect a certain normalization in Q1. Not decline, but a certain normalization of the growth rate. Okay, this is actually what we have seen during the years. Normally, Q4 is a record high, Q1 is a normalization, and Q2 is a return shift to the next year’s growth.
Ahmed Mostafa, Analyst, Enam2: Thanks, Radov.
Ahmed Mostafa, Analyst, Enam1: Thank you. We have no further questions at this time. I will now hand back to Cole Akerson for closing remarks.
Cole Aitken, Group Director, Investor Relations, Kyivstar: Thank you all for participating today, for joining us to discuss our first time as a listed company releasing annual results. As you know, we appreciate the work you do and look forward to continuing these conversations in future. If any questions remain unanswered, please contact us directly and we will do our best to help you out. I think that’s more than enough from us for now, and thank you again. We will look forward to speaking with you soon.
Ahmed Mostafa, Analyst, Enam0: Thank you.
Ahmed Mostafa, Analyst, Enam2: Thank you, everyone.
Ahmed Mostafa, Analyst, Enam0: Thank you.