Expensify Q1 2026 Earnings Call - Revenue Decline Masks Strong Cash Generation and Migration Progress

Niki, Moderator/IR, Expensify: Hello. Thank you for joining us for Expensify’s Q1 2026 earnings call. I’m gonna start off with the legal disclosure and then hand off to Ryan Schaffer, our CFO, and David Barrett, our Founder and CEO. Please note that all the information presented on today’s call is unaudited, and during the course of this call, management may make forward-looking statements within the meaning of the Federal Securities laws. These statements are based on management’s current expectations and beliefs, and involve risks and uncertainties that could cause actual results to differ materially from those described in these forward-looking statements. Forward-looking statements in the earnings release that we issued today, along with the comments on this call, are made only as of today and will not be updated as actual events unfold.

Please refer to today’s press release and our filings with the SEC for a detailed discussion of the risks that could cause actual results to differ materially from those expected or implied in any forward-looking statements made today. Please also note that on today’s call, management will refer to certain non-GAAP financial measures. While we believe these non-GAAP financial measures provide useful information for investors, the presentation of this information is not intended to be considered in isolation or as a substitute for the financial information presented in accordance with GAAP. Please refer to today’s press release or the investor presentation for a reconciliation of these non-GAAP financial measures to their most comparable GAAP measures. With that, I’ll hand it over to Ryan.

Ryan Schaffer, Chief Financial Officer (CFO), Expensify: Thank you, Niki. Thanks everyone for joining today’s call. Let’s start with the Q1 financials. Revenue for the quarter was $34 million, down 6% year-over-year. Average paid members were 632,000, down 4% year-over-year. Total interchange revenue was $5.5 million, up 10% year-over-year. While we continue to see pressure on the top line, we are really focused on the fundamentals of the business and focusing our efforts on returning to growth. Operating cash flow was $0.1 million, and free cash flow was $2.5 million. The difference in those numbers is largely driven by the timing of customer payments. Our GAAP net loss was $2.3 million. Our non-GAAP net income was $3.6 million, and adjusted EBITDA was $6.2 million.

While revenue has declined, profitability is still strong, and that’s a key theme for the business right now. As mentioned, we generated $2.5 million in free cash flow this quarter. It’s worth noting that we also had a one-time legal payment of $2.6 million related to the class action lawsuit we’ve since settled. Absent that payment, we would have seen roughly $5 million in free cash flow this quarter. That said, we remain conservative in our outlook and are reiterating our full year 2026 free cash flow guidance of $6 million-$9 million. Always, we like to provide a look into the performance of next quarter’s paid active member number.

For April 2026, we had 641,000 paid active members, which is an improvement from our Q1 average, and what we think is an encouraging sign for the quarter. In conclusion, we are focusing on maintaining strong fundamentals in the business, investing in long-term growth opportunities, migrating customers to New Expensify, and iterating quickly on their feedback. With that, I’ll hand it over to David for a product update.

David Barrett, Founder and CEO, Expensify: Thanks, Ryan. I think the simplest way to frame Q1 is this: We’re building a more durable, more profitable business today while setting ourselves up for a much stronger growth story tomorrow. The numbers show the transition, the product tells you where we’re going and how far we’ve actually come. In Q1, we made meaningful progress in both distribution and product adoption. A major focus was accelerating our bring your own card strategy. Historically, companies often had to change cards to get the full value of expense automation. With BYOC, they can keep the corporate cards they already have, connect them to Expensify, and automatically import transactions as expenses. That removes a major adoption barrier and lets us meet customers where they already are. We also expanded our partnership footprint.

We renewed our referral program with ANZ, added Kiwibank, and partnered with the Institute of Commercial Payments, giving us stronger visibility across the banking and commercial payments ecosystem. At the same time, we broadened the commercial ecosystem around Expensify with new ERP relationships with Campfire and Rillet, plus a travel integration with American Airlines. The goal is simple: Make Expensify fit naturally into the systems businesses already use. On the product side, Q1 was a strong shipping quarter with more than 30 improvements across the app. In January, we focused on practical finance workflows, better top-spending visibility, receipt rotation, automatic approval routing, old card assignment, bank account sharing, clearer card status labels, and Uber for Business discounts. In February, we launched a new home tab, upgraded insights, made Concierge available in more places, and added merchant and itemized receipt rules.

These are important because they move Expensify from simply capturing expenses to actively helping users manage spend, automate coding, and resolve issues faster. In March, we continued that momentum with account-related client workspaces, GPS miles tracking, expanded insights charts, stronger virtual card controls, mobile receipt cropping, faster report creation, bulk expense selection, inline editing, CSV member imports, and smarter home tab alerts. Taken together, these updates make New Expensify faster, more automated, and more useful for both individual employees and finance teams. Stepping back, Q1 is about strengthening the foundation while setting up the next phase of growth. The Expensify Card continued to perform well, with interchange revenue growing to $5.5 million, up 10% year-over-year. We also continue to generate cash, producing positive operating cash flow and $2.5 million of free cash flow in the quarter. At the same time, we’re seeing encouraging growth signals.

April paid active users increased to 641,000, above the Q1 average of 632,000. Combined with the product velocity you just saw, the expansion of BYOC, and major AI capabilities coming in June, we believe the business is positioned for a potential inflection point. Our focus remains consistent. Keep improving New Expensify, reduce adoption friction, expand distribution, and turn the product momentum we’re seeing into durable growth. With that, thank you to everyone for joining. Let’s hop into our Q&A.

Niki, Moderator/IR, Expensify: Perfect. Mark, I believe you’re on the line if you wanna open us up for the Q&A.

Mark, Analyst: Hi, can you hear me okay?

Ryan Schaffer, Chief Financial Officer (CFO), Expensify: Yeah.

Mark, Analyst: Thanks for taking my question here. Dave, just a question on a comment in your prepared remarks. You mentioned that you believe that the business was poised for an inflection point. I was wondering if you could just dig into that a little bit more.

David Barrett, Founder and CEO, Expensify: Sure. I mean, I think that this isn’t a new thing. We’ve been talking for a long time. The whole strategy behind New Expensify is to shift away from kind of a more traditional expense management solution towards a more modern, collaborative, AI-focused solution. We knew this was gonna be a huge investment, we knew it was gonna take a long time, and we’re at the tail end of that. You know, we’ve been migrating users over, and I think we’re just extremely pleased with the reaction we’re getting from traditionally Classic customers moving to New Expensify, seeing the new capabilities, the AI, the collaboration, all that. I think on one hand it’s just a lot of kind of mostly anecdotal, but really positive evidence coming from customers who are migrating over. Also, just seeing the excitement from new customers.

Well, kind of what we refer to as new native customers who’ve never seen an Expensify Classic. They’re just coming to the product, and they really just get it, and they like it, and they really value it. It’s validated a lot of our design decisions, and I think we feel really confident in that. Of course there’s just, you know, just kind of the green shoot indicators, like, you know, April was pretty good from a paid member growth perspective, as we saw. Again, a lot of this is nothing new. This is the story we’ve been telling for a very long time. The story has always involved basically making a kind of, you know, difficult, but big swing on what we think is still a massive opportunity out there.

Like, when I think of it, you know, there’s nothing has fundamentally changed about the market in the sense that I still think there’s something like 100-1,000 times more opportunity out there than this traditional opportunity’s ever seen. New Expensify is designed to go out and get it. I think we’re more and more confident that we can. It’s not going to happen overnight but, you know, we’re a long-term business. We’ve always said that, and I think we just feel very, you know, excited and have a lot of conviction in that long-term strategy.

Mark, Analyst: Great. Thanks. As a follow-up, maybe if you could just update us on the % of your Classic customers that have migrated to New Expensify.

David Barrett, Founder and CEO, Expensify: I think it’s about 60%, I would say. The main thing. Migration’s going well. The nice thing about migration is we control the timeline of it, and we are migrating customers over and then paying very close attention to any feedback they have. I would say the most important feedback we’ve had is simply just performance. The functionality is great, and it’s reliable, but it’s just not fast enough for the larger customers. We never want to migrate over a customer that we’re not confident is gonna have a great experience. I would say just in general, a lot of our engineering has shifted away from big sort of capital projects and more towards just rapidly integrating with the specific features that customers request, responding to feedback and so forth.

Right now, I would say a big thrust of our engineering is simply on hardening and improving the performance of our existing functionality in new.

Mark, Analyst: Along with that, you know, to date, your migration strategy for the New Expensify platform has relied mainly on carrots rather than sticks. I was, you know, with about 60% migration so far, do you plan to shift that approach to move the rest over?

David Barrett, Founder and CEO, Expensify: I mean, I don’t think so. I think the carrots work pretty well. They’ve been working well for us. Again, we have the ability to maintain Classic, and so we don’t, we’re not backed into a corner in a sense, like we don’t have to push people over. We do it because we think we can give them a better experience, and so there’s no reason to, I guess, threaten anyone. It’s, we want to pull them over with honey rather than vinegar. Is that how that saying goes? I think that we got plenty of time to do that. I think we have plenty of good opportunity or super exciting functionality to pull them over.

In fact, I would say one of the challenges is we have larger customers that want to come over and we’re like, "Look, I know the functionality is really powerful. I know that it does all this new stuff, but the performance just isn’t there yet." So I would say kind of we’re experiencing a bit of the opposite problem, where we have enthusiasm to come over, and it’s just not quite there from a performance perspective. So that’s where a lot of our attention’s at.

Mark, Analyst: Great. That’s helpful. Thank you. That’s all for me.

David Barrett, Founder and CEO, Expensify: Great.

Niki, Moderator/IR, Expensify: Just got confirmation that we were double-booked, so we will speak to our other analysts offline. That’s everyone we have live on the call right now.

David Barrett, Founder and CEO, Expensify: Great. Well, thank you, everyone for dialing in. It’s definitely an exciting time for us. I think, we’re super excited about where this is going, and so appreciate your time.

Thank you.