Destination XL Group Q4 2025 Earnings Call - FiTMAP rollout and FullBeauty merger provide strategic runway as comps lag
Summary
Destination XL closed FY25 with comps that kept the chain in retreat, reporting Q4 comparable sales down 7.3% and full-year comps down 8.4%, hit hardest by a January Arctic storm that knocked a third of stores offline and pushed January comps to minus 12.9%. Management says traffic is recovering, with February improving to minus 1.3% and March tracking similarly, and expects comps to reach break even before summer and turn positive later in 2026. Financials show margin stress from tariffs and promotions, adjusted EBITDA plunged to $1.6 million from $19.9 million last year, and a $20.4 million noncash valuation allowance was taken on deferred tax assets.
That said, DXL is selling a clear plan, not miracles. The company is leaning into proprietary advantages and balance sheet optionality ahead of the proposed FullBeauty merger. FiTMAP, the contactless sizing tech, is now live in 188 stores and the app, with 63,000 scans to date and an exclusive Big and Tall license through 2030; management sees higher AOV, conversion, and repeat rates for scanned guests. A deliberate push to expand private brands, sharpen promotions, tighten inventory discipline, and invest modestly in technology underpins the story. Cash of $28.8 million, no debt, and a $55.1 million borrowing cushion buy time, but the near term will be governed by execution and how quickly demand stabilizes.
Key Takeaways
- Comparable sales declined 7.3% in Q4 2025, with stores down 8.6% and direct down 4.3%; full-year comparable sales fell 8.4%.
- January was heavily impacted by severe Arctic weather, pushing January comps to minus 12.9%; management reports a rebound with February at minus 1.3% and March following a similar trend.
- Management expects comps to improve through H1 2026, target break even before summer, and turn positive later in the year; no formal fiscal 2026 guidance will be issued until after the FullBeauty merger closes.
- Destination XL and FullBeauty merger: proxy filing expected within ~30 days and the transaction targeted to close in Q2 FY2026, subject to customary conditions and shareholder approval.
- FiTMAP rollout accelerates activation focus: 63,000 scans to date, technology live in 188 stores and on mobile, exclusive Big & Tall license through 2030, and management reports scanned guests deliver higher AOV, units per transaction, frequency, and repeat behavior.
- FiTMAP activation priorities are associate training, marketing to drive scan penetration, and FiTMAP-enabled personalized promotions; management expects double-digit incremental revenue potential from scanned customers over 12 months.
- Private brand push: private label penetration was ~57% at start of FY25, target is >60% in FY26 and >65% in FY27, with private brands expected to deliver higher IMU and improve inventory turns and GMROI.
- Gross margin pressure: Q4 gross margin inclusive of occupancy was 40.8% versus 44.4% a year ago; tariffs reduced merchandise margin by ~110 basis points in Q4 and ~50 basis points for the full year, while occupancy deleverage and promotions also weighed on margin.
- Adjusted EBITDA plunged to $1.6 million for FY25 from $19.9 million in FY24; the company finished the year with $28.8 million in cash and investments, no debt, and $55.1 million excess availability on the credit facility.
- Deferred tax assets valuation allowance: management recorded a $20.4 million noncash charge in Q4 to establish a full valuation allowance due to current year net operating loss and negative near-term evidence; this has no impact on cash taxes or ability to use NOLs.
- SG&A decreased in dollars to $187.4 million from $198.3 million, but rose slightly as a percent of sales to 43.1% from 42.5%; marketing spend was down $5.2 million year over year.
- Capital plan and store strategy: FY26 capex expected $8 million to $12 million net of tenant incentives, focused on technology and infrastructure; new store openings are paused, with emphasis on converting Casual Male XL locations, relocations, and maintenance.
- Retail footprint progress: DXL opened 8 new DXL stores and converted several Casual Male XL stores in the last year, but management says maturity of new stores is slower than hoped and longer-term potential fleet size is estimated at 325 to 400 stores.
- Nordstrom marketplace remains a small but strategic channel; DXL is refining assortment and personalized go-to-market to grow discovery on nordstrom.com.
- Management cites sector-level headwinds beyond DXL control, including heightened promotional intensity, tariffs, and the customer sizing volatility tied to GLP-1 weight-loss drugs; CEO noted anecdotal evidence that up to ~25% of customers may be using GLP-1, creating shopping delays and size movement.
Full Transcript
Conference Call Moderator: Good day, everyone, and welcome to the Destination XL Group fourth quarter fiscal 2025 financial results conference call. Today’s call is being recorded. At this time, I would like to turn the call over to Ms. Shelly Mokas, Vice President of Financial Reporting and SEC Compliance at DXL. Please go ahead, Shelley.
Shelly Mokas, Vice President of Financial Reporting and SEC Compliance, Destination XL Group: Thank you, and good morning, everyone. Thank you for joining us on Destination XL Group’s fourth quarter fiscal 2025 earnings call. On our call today are our President and Chief Executive Officer, Harvey Kanter, and our Chief Financial Officer, Peter Stratton. During today’s call, we will discuss some non-GAAP metrics to provide investors with useful information about our financial performance. Please refer to our earnings release, which was filed this morning and is available on our investor relations website at investor.dxl.com for an explanation and reconciliation of such measures. Today’s discussion also contains certain forward-looking statements concerning the company’s long-range strategic plan and expectations for comparable sales and other expectations for fiscal 2026. Such forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from those assumptions mentioned today due to a variety of factors that affect the company.
Information regarding risks and uncertainties is detailed in the company’s filings with the Securities and Exchange Commission. I would now like to turn the call over to our CEO, Harvey Kanter. Harvey?
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Thank you, Shelly, and good morning, everyone. I appreciate all of you joining us today for our fourth quarter 2025 earnings call. To begin, I want to provide a quick update on the merger agreement with FullBeauty Brands that we entered into on December 11, 2025. Since that date, we have been diligently working with our advisors, our attorneys, and the FullBeauty team to work through key deliverables required between signing and closing. A proxy statement will outline the combined company pro forma financials, the background and rationale for this merger, and other information useful to investors, will be one of the most critical elements to present to our shareholders as we seek their support for this merger. One key gating element to completing the proxy is the filing for our fiscal 2025 Form 10-K, which we expect to be completed later today.
We are hopeful that the preliminary proxy statement will be completed and filed within the next 30 days, and we expect the transaction to close in the second quarter of fiscal 2026, subject to customary closing conditions and shareholder approval. As we move through this process, we’ll continue to provide updates as appropriate. I want to thank all of our employees for the hard work and dedication to our company as we work through this transaction. Now, the second topic that I want to talk about is our operating results both year-end 2025 and early fiscal 2026. I expect many of you saw our press release from earlier this morning, where we reported for the fourth quarter of 2025 that our comparable sales decreased 7.3% and our full-year comparable sales decreased 8.4% as compared to fiscal 2024.
Prior to the severe Arctic weather event in mid-January, which disrupted much of our nearly 300 store fleet, our Q4 quarter-to-date comp sales were down 5.8%. As we moved into 2026, we are optimistic. Our optimism is driven by the improved sales momentum that continued into February and improved to a -1.3%, and March is following a similar trend. Our expectations for 2026 are for continued comp sales improvement over the first two quarters, moving to break even before summer’s end and turning positive later this year. We’ve seen improvements in traffic to stores and average order value, which are both contributing to our recent trends. While we are only halfway through the first quarter, we are encouraged by the trends we’ve observed quarter-to-date.
The positive shift in sales is a welcome departure from the major storylines in fiscal 2025, which reflected the ongoing challenges facing the big and tall retail sector. Given the directionally improving sales shift, we are continuing to focus our efforts on our strategic initiatives, FiTMAP, assortment, and strategic promotions, which are the elements we are believing will provide a reason for the more discerning consumer to shop and purchase at greater levels. At the same time, we are and will remain highly oriented around our regimen and the discipline we have as the core pillars for running DXL. Our discipline to regimen revolves around tightly managing our expenses, proactively driving very structured inventory, receipt flow and investments, and our work to protect margins in response to tariffs and promotions.
The fruits of this as we exited fiscal 2025 were a clean inventory position, no debt, and $28.8 million in cash and investments, which provides flexibility and resilience as we navigate the year ahead. As I noted earlier, we are continuing to focus our efforts on our strategic initiatives, FiTMAP, assortment, and marketing, which we believe are the elements that matter most to our customer and our future. We’ve rolled out FiTMAP more broadly across the chain, expanded our private brand offerings, and sharpened our promotional cadence. We’ve enhanced the launch of our customer loyalty program and deepened our strategic relationship with Nordstrom.
We believe the actions taken throughout 2025 have positioned us to capture a larger share of big and tall demand over time as we move forward. In 2026, at the highest level, our strategic focus remains to stabilize the business and continue to drive back to profitable growth. That means staying close to our customers, carefully controlling costs, leveraging our inventory, and being prudent with how, where, and when we invest cash and our capital. We know we must drive top-line revenue in the short term through tactics that deliver greater value while continuing to build the long-term growth drivers, brand building, improved access and convenience, and a continuously better digital and loyalty experience. With that high-level voiceover now complete, I plan to focus on just two areas for the remainder of the call.
First, I will provide a more detailed update about our performance in Q4 and highlight a very few specific areas where we have made progress against our strategic plan. Second, I’ll outline in greater detail our plans, priorities, and the catalysts that we either have launched or are in the process of launching in fiscal 2026. We are not providing specific forward-looking financial guidance for fiscal 2026 at this time, but we will revisit this after completion of the merger. Let’s start with a quick review of the fourth quarter in which our comparable sales declined 7.3% with stores down 8.6% and direct down 4.3%. The progression in comp sales across the quarter was mixed, with November down 5.3%, December down 6.1%, and January down 12.9%.
As I’ve already noted, our sales results in January were impacted by severe Arctic weather, but we have rebounded nicely in 2026. The sales story in Q4 was driven largely by traffic pressure in stores, with conversion and holding up better than traffic and the average transaction value relatively steady, but with a small uptick. In the digital business, performance was most impacted by a slight decline in conversion, reflecting both demand softness and a highly competitive promotional environment. During the holiday period, we again used targeted loyalty and strategic promotion events to provide customers with incremental value, and we saw periods where those offers helped improve engagement and sales efficiency.
These results reinforce our view that to drive the top-line improvement in the near term, we need a disciplined surgical promotional approach in 2026 focused on the cohorts and categories where the returns are strongest while continuing to protect the long-term health of the brand. Another element that we managed well, and despite the challenging environment, is inventory. Our inventory balance at the end of Q4 was $73.5 million, down 2.6% from $75.5 million last year and down approximately 28% from 2019. Our clearance penetration was 9.9% compared to 8.6% a year ago and remains below our historical benchmark of approximately 10%. Our buying strategy has remained deliberately cautious to mitigate risk while staying agile enough to flex up if demand improves.
The team’s discipline in receipt management and using selective markdowns to avoid any buildup of excess inventory while working to protect merchandise margin continues to be an important strength for DXL. When we look at our quarterly results through a merchandising lens, once again, we saw our private brands outperform our national collection brands. Casual pants, denim, and tailored clothing were strong performers this quarter, and our Oak Hill tech pant continues to stand out. As we move from Q1 into Q2, we are excited about the bigger launch of ThermaChill, which incorporates technical fabrics now more broadly than just the pants and shorts from the initial launch. Conversely, shorts, specifically sports shirts and mid shirts, were more challenging as a classification. National collections did improve over the prior quarters, driven by more strategic use of promotion with a more focused and disciplined framework that emphasizes relevance and value.
We must continue to evolve our promotional strategy to drive stronger engagement with those customers who are more influenced by pricing. The next area I want to cover is new store openings. Our consumer research has consistently reinforced that better access to stores remains one of our more meaningful opportunities. Big & Tall consumers tell us they don’t shop with DXL because there’s no store near them or no store conveniently near them. Those insights continue to support a long-term opportunity to expand our footprint, which we have done over the last 24 months and then opened 18 new stores in attractive white space and more highly penetrated markets across the U.S. This past year, we continued to improve access by opening 8 new DXL stores, converting 2 Casual Male XL retail stores and 1 Casual Male XL outlet to DXL retail stores, and converting 2 Casual Male XL outlets to DXL outlets.
As we have shared in the last few earnings calls, given current economic headwinds, we paused further new store openings for this year. Our short-term store development plans will be more focused on converting a few remaining Casual Male XL stores to the DXL format, store relocations, and other capital projects needed to maintain our existing store portfolio and distribution center, along with technology-related projects that support our business. For fiscal 2026, we expect capital expenditures to range from $8 million-$12 million net of tenant incentives and primarily for technology and other infrastructure-related projects. Another strategic initiative that we continue to be excited about is our alliance with Nordstrom. We remain active on Nordstrom’s online marketplace and continue to refine our assortment, onboarding additional brands and styles as we learn what resonates with the Nordstrom consumer.
Customers primarily discover our products through nordstrom.com search and browse, and we continue to collaborate with Nordstrom on a more robust go-to-market plan that includes personalized content and email support. While this channel remains a relatively small percentage of total sales, we remain very optimistic about its long-term growth potential. I’d now like to provide some color on the key strategic initiatives we’re advancing in 2026 to strengthen our market position, improve the customer experience, and drive more profitable growth over time. These initiatives are grounded in the work we’ve done across FiTMAP, assortment, marketing, and technology, and they’re designed to address both the opportunities of Big and Tall category and the realities of today’s environment, including heightened promotional pressure, tariffs, pricing headwinds, and demand shifts tied to GLP-1 usage. I’ll walk through each initiative now at a high level.
First is scaling FiTMAP as a fleet-wide differentiator and activating marketing to increase adoption. Second, continuing to evolve our assortment, rebalancing our brand portfolio, expanding private brands, and transitioning opening price points to enhance value perception. Third, marketing, a more disciplined promotional framework and an evolved CRM and loyalty approach. Lastly, a dedicated effort around the digital experience, driving improvements informed by a comprehensive UX audit across discovery, product, and checkout. Now, let me turn to FiTMAP, which we believe is one of the most differentiated assets in the Big & Tall space. FiTMAP is our proprietary contactless digital sizing technology, and which we hold an exclusive license for Big & Tall men until 2030. It captures 243 unique measurements and provides personalized size recommendations across 29 brands, helping remove one of the biggest friction points in apparel shopping, uncertainty around fit.
Over the past three years, we’ve developed and we’ve tested FiTMAP, and to date, we’ve scanned more than 63,000 customers. We’ve now completed our initial rollout, and FiTMAP is live in 188 stores, and the mobile application is live as well, with our latest size recommendation engine aligning the in-store scan experience with the online fit recommendation tool. The result is a more seamless, consistent guest journey across channels. In 2026, the focus shifts from rollout to activation, and we’re approaching that through a few concrete strategies. First, we are working to increase guest-level scanning penetration, both in stores and online, so more customers enter the FiTMAP ecosystem. Higher penetration supports better conversion, lower returns, and increased multi-channel engagement. That will require operational reinforcement, associate coaching, and the right incentives to make scanning a natural part of the selling process.
Second, we’re using some of our marketing dollars to launch a marketing campaign to build awareness of FiTMAP, highlighting the benefits of scanning and reinforcing DXL’s leadership in fit innovation. We began with an email program to generate early learnings and refine our messaging, and those insights now will inform the broader campaign. Third, we plan to test FiTMAP-enabled promotions using scanning insights for personalized offers, loyalty-driven incentives, and targeted outreach to scanned guests, so we better understand how FiTMAP can drive incremental revenue and strengthen loyalty. We’re already seeing promising signals in the data. Using lookalike modeling, we continue to observe that scanned guests deliver higher customer value and higher average order value than their control groups.
Importantly, a meaningful driver of lift is what happens on the day of the scan, where associates are able to convert the fit moment into a broader outfitting moment, increasing units per transaction and average unit retail. We’re also beginning to see a greater share of the incremental lift occur online after the scan experience, which is exactly the omnichannel behavior FiTMAP is designed to unlock. The next initiative I want to cover is assortment, specifically how we are rebalancing our brand portfolio, expanding private brands, and sharpening our opening price points to strengthen value perception. Over the next two years, we are strategically evolving the assortment to further prioritize private brands. Private brands deliver consistent fit, give us greater flexibility to balance trend-right fashion with core essentials, and enhance value for the customer while generating higher margins for DXL.
Our objective is to increase private label brand penetration from approximately 57% at the start of fiscal 2025 to more than 60% in fiscal 2026 and over 65% in fiscal 2027. To support that shift, we are reducing investment in underperforming national brands and redeploying that inventory and marketing capacity towards higher return opportunities. We’re doing this in a more disciplined way, aligning sales and inventory, driving productivity and faster turns, and leaning into the categories where we see momentum, such as casual bottoms, denim, and activewear across key private brands. This portfolio rebalance improves inventory efficiency, supports stronger GMROI, and gives us more control over storytelling and fit innovation both in-store and online. Within that assortment work, opening price points remain an important part of the strategy.
We will continue to broaden a more comprehensive opening price point offer to lower your barriers to entry, respond to shifts in buying behavior, and further improve overall price value perception. Combined with more intentional brand and product marketing, along with clearer in-store presentation that reinforces each private brand’s role, these actions are designed to build loyalty, drive customer acquisition, and position DXL as the destination for big and tall men who want great style, great fit, and great value. Now, let me provide you a little greater color on marketing, starting with promotions, then CRM and loyalty. Our view is to win a greater share of the big and tall market, we must show up with value in a way that is relevant and targeted without undermining the brand.
Over the past year, we’ve been refining our promotional approach with a more strategic framework where promotions are managed as a distinct category with clear objectives around timing, product focus, and customer targeting. The goal is to maximize the return on every markdown while supporting our broader strategic priorities. Within that framework, you should expect three complementary motions. First is what we call always on value. Everyday value driving initiatives aimed at specific cohorts available when a customer is ready to shop. We’ve intentionally moved away from broad storewide and sitewide discounting and toward offers that improve acquisition, increase shopping frequency, and reinforce confidence that DXL is competitively priced. Second is the surgical use of targeted promotions by leveraging customer segmentation and behavioral insights.
In 2026, our CRM approach is focused on improving performance in key life cycle and behavioral segments where we see potential to change file behavior in a meaningful way. The intent is to deliver more personalized communications by brand, category, and shopping mission so that customers get offers that they feel are relevant and not generic. Third is loyalty. We see loyalty as an important leverage to increase repeat revenue and reward our best customers. While our top tiers are performing and we continue to test incremental benefits, we also recognize that engagement in our classic tier has been limited. Addressing this challenge is part of the broader CRM work I just described, improving how we activate customers earlier in their life cycle and giving them clear reasons to come back.
Furthermore, we are continuing to build on enhancements to DXL Rewards, including capabilities to make it easier for customers to earn and redeem benefits and exploring additional tiering options over time. The key is to execute the vision while driving discipline in markdowns and responsibly deploying promotion where the returns are greatest. We do expect some margin pressure from the incremental promotions, but we continue to view a portion of these markdowns as a form of marketing investment to acquire and retain customers. Finally, let me shift to the digital experience. In 2026, our focus is to drive higher conversion and customer confidence through a simpler, more intuitive shopping journey. We’re leveraging a comprehensive UX site audit to now prioritize the highest impact improvements and to further inform a focused roadmap across discovery, product detail, and checkout.
This is practical work, reducing friction, clarifying navigation, and making it easier for customers to find the right product and the right size quickly. A few specifics. We are elevating our visual presentation with updated photography standards that create a more aspirational and less clinical experience across key parts of the site. We’re also prioritizing improvements that reduce checkout friction and support more seamless site-to-store behaviors over time. Personalization and shopping assist capabilities, including thoughtful use of GenAI, can help customers discover products faster and shop with greater confidence, especially in categories where fit drives decision-making. We’re also reshaping our demand generation mix. We’ve transitioned to an affiliate agency at the end of the third quarter, and our new agency is helping overhaul the program from one that leans heavily on coupons and rewards to a more balanced approach that prioritizes reach and new customer acquisition.
In parallel, we’re building new affiliate and influencer programs designed to broaden awareness and introduce DXL to more big and tall men who may not yet be in our ecosystem. Now I’m going to ask Peter to run through the fourth quarter financials before I come back with some closing thoughts. Peter?
Peter Stratton, Chief Financial Officer, Destination XL Group: Thank you, Harvey, and good morning, everyone. I appreciate all of you joining us on the call today. I’m gonna take a few minutes to provide you with some additional color on our fourth quarter and full year financial performance. Let’s start with sales for the fourth quarter, which came in at $112.1 million, as compared to $119.2 million in the fourth quarter of fiscal 2024. Comparable sales decreased 7.3% for the quarter, with stores down 8.6% and the direct business down 4.3%. For the full year, total sales were $435 million compared to $467 million last year, and comparable sales decreased 8.4%, with stores down 6.9% and direct down 11.8%.
Moving past sales, our financial statements include some wins and some challenges, which I’ll highlight for you next. Starting with gross margin. For the fourth quarter of fiscal 2025, gross margin inclusive of occupancy costs was 40.8% compared to 44.4% in the fourth quarter of fiscal 2024. The rate declined primarily due to lower merchandise margin and occupancy deleverage on lower sales. For the full year, gross margin inclusive of occupancy was 43.4% compared to 46.5% last year, again, reflecting occupancy deleverage and the impact of tariffs and promotional markdown activity, partially offset by a favorable mix shift toward private brand merchandise. The impact of tariffs on merchandise margins was approximately 110 basis points in the fourth quarter and 50 basis points for the full year.
As we enter 2026, we are continuing to monitor the situation with tariffs. Our sourcing exposure to any single country remains limited as we have always had a broad and diversified supplier network. We believe the direct impact from tariffs under currently understood scenarios is manageable. We are also staying close to our national brand partners to understand how they are navigating tariffs and what, if any, impact that could have on pricing. We have taken selective price increases on certain programs this year. We have renegotiated cost-sharing with our suppliers, and we’ve remained agile to opportunistically relocate programs across the globe. Our sourcing and merchandising teams are actively tracking developments and preparing mitigating actions as needed. Now moving on to SG&A. SG&A expense for the fourth quarter was 42.4% of sales, compared with 41.7% in the fourth quarter of fiscal 2024.
For the full year, SG&A expense was $187.4 million, down from $198.3 million or 5.5% as compared to fiscal 2024. As a percentage of sales, SG&A expenses were 43.1% of sales, compared with 42.5% last year. Marketing costs were 6.3% of sales for the fourth quarter compared to 6.2% a year ago and 6.1% of sales for the full year compared to 6.8% last year. On a dollar basis, marketing costs were down $5.2 million for the year. Adjusted EBITDA for the full year was $1.6 million compared to $19.9 million last year.
We ended the year with $28.8 million of total cash and investments and no outstanding debt, with excess availability under our credit facility of $55.1 million. I also wanna call to your attention an important judgment that we made in Q4 regarding our deferred tax assets. As we’ve discussed, the challenges we’ve faced in the big and tall sector over the past 2 years have weighed heavily on our operating results and contributed to our net operating loss in fiscal 2025. Realization of our deferred tax assets, which primarily relate to net operating loss carryforwards, depends on the generation of future taxable income. While we believe that profitability will return over the longer term, our current year net operating loss, coupled with our near-term forecast, presents sufficient negative evidence which outweighs available positive evidence regarding realizability of our deferred tax assets.
Accordingly, we took a non-cash charge of $20.4 million in the fourth quarter to establish a full valuation allowance against our deferred tax assets. The valuation allowance has no impact on our tax returns, cash taxes paid, or our ability to utilize our NOLs. I’m now gonna turn it back over to Harvey for some closing thoughts. Harvey?
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Hopefully it’s clear, and as I noted at the end of our prior earnings call, our team is working hard to navigate this cycle with discipline. We expect that the operating rigor we have in place and the foundational work we have completed will position us to benefit meaningfully when demand improves. We remain excited and optimistic about the Promost merger, the growth opportunities in the broader inclusive apparel sectors, and what we believe it will return to our shareholders. Lastly, as I wrap up and before we take questions, as I always do, I want to thank the DXL team that I work with every day. Their hard work and dedication in the stores, in the distribution center, in the corporate office, and in the guest engagement center provides a level of optimism for the opportunity ahead.
The passion and commitment our team has for our underserved consumers is our reason for being, our purpose, and why we do what we do. Thank you for all your hard work and your commitment in our pursuit of serving big and tall men and making DXL the place where they can choose their style and wear what they want. With that operator, we will now take questions.
Conference Call Moderator: If you’d like to ask a question at this time, please press star one one on your telephone and wait for your name to be announced. To withdraw your question, please press star one one again. Our first question comes from Jeremy Hamblin with Craig-Hallum.
Jeremy Hamblin, Analyst, Craig-Hallum: Thanks for taking the questions. I wanted to ask a bit more about the FiTMAP technology, which I think you have the license here for the next five years. Just to give us a sense for the momentum that’s building in that particular technology. I think you said you’ve scanned 63,000 customers to date. The rollout is live, I think in 188 stores. Can you give us a sense for, you know, kind of the incremental velocity? Like of the 63,000, how many were scanned in 2025? What type of training needs to be offered for your sales associates managing stores to kind of maximize the opportunity behind that?
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Jeremy, hey, it’s Harvey Kanter. I’ll attempt to walk you through that, and then Peter will supply any greater level of insight beyond what I remember to share. We have had really FiTMAP moving forward in the most demonstrative way, really probably since September, October of last year. I don’t recall the exact specific cadence, but I’ll remind you that generally it was 25, 50, 62, 88 stores. That’s kinda how it went down in terms of the stores. Then the 88 up to 188, which was the 100 more stores, was really a February, March completion. I think we literally just finished the last 8 stores in the last 10 days. We’re now, if you will, at 188 stores, and that is what we expect to be maturity or at least for the time being.
The elements that we’ve been encouraged by as we’ve moved through this process, first is to get more people scanned. From scanning to look at incremental revenue, the value of that consumer in the prior 12 months and in the post 12 months, which obviously that’s literally 24 months at a time. For lack of a better way said, we’ve gone slow to go fast. When I say that, we didn’t get all frothy, if you will, with respect to what we thought would happen. We were pretty thoughtful. It’s not overly intense in its capital or cash requirements to roll out to more stores, but what is more intense is the training and the process of engagement. Equally so is the bringing the technology forward in more meaningful ways, which we’ve now done inclusive of any mobile device.
Initially, it was the iPhone, which is the majority of how consumers engage with us in a mobile setting. The Android in the last, I think 30 days has been finalized. The reason I walk you through some of these elements is there’s a lot of moving parts, and the thing that is probably the most challenging is getting one trained and up to speed to ensure that our measurements, which are literally 243 digital measurements, standing there in your bike shorts, which takes less than 90 seconds, which is pretty remarkable.
If those measurements aren’t right, whether it’s the custom-made clothing, which is something that we’re delivering typically in 3 to 4 weeks to consumers based on ordering, which they have the capacity to order, just a whole different bunch of ways, models and buttons and cuts and trim, equally so, but is the application being used via the app, and they’re doing that at home. In both cases, the 29 brands we’re mapping to, which is basically, for lack of a better way to describe this, if you’re buying something that might be Brooks Brothers, which is a more traditional block in terms of the way the style executes, you might be a 2X. If you’re buying Hugo Boss, which is a brand that’s more European inspired in its fit, you might be a 3X.
The need to have each one of those independent sizes across all 243 measurements accurate and then apply that to the mapping or the custom is a process which we’ve really just begun in earnest to train our team about. Our hope and expectation is incrementally, we see double-digit incremental revenue from each customer in the 12 months post-scanning. The customer value post-scanning is measurably improved. The average transaction value for that scan in each purchase is greater. The frequency of shopping with us is greater. The units per transaction is greater, and the repeat rate of that customer coming back is greater. Directionally, the customer that has been scanned has directionally, in the aggregate, done all of those things I just referred to. They are shopping more frequently. They are spending more money.
They are buying more things. They are spending more money on day of visit, they are converting, and they are being scanned, in many cases, buying really custom-made clothing, which is delivered in 3-4 weeks. Those all add up over time, in our view, over the next 12-24 months to be a tremendous opportunity to grow the comp in those stores and to determine whether or not in smaller stores with less traffic, we can still bring forward an incremental PNL outcome. That would be the goal. I think I’ve covered pretty much all of it, Peter. If there’s something else that I missed, feel free, but there’s a lot of ground there.
Jeremy, why we’re most excited is the proprietary element through the period of time we talked about and into 2030 gives us an ability which actually the provider has done a podcast, which I remember him saying, "We think we are so far ahead in the technology that by the time people catch up to where we are, we will be even farther down the road." That was in response to a question in that podcast where the interviewer asked the interviewee, which was literally the founder of the company we partnered with, and that founder said, "Look, we just think we’re so far ahead that we’re happy to share this because it was built around a utilization of belief that people buy clothes and then throw them away and fill landfills, and that’s not great." His view was, we’re providing a way to get people to buy the clothes they want in the styles and sizes that fit in a way that no one else can.
We’re happy to share that with others because by the time they catch up to us, our technology platform will be that much farther down the road. It’s a very interesting dynamic world we live in, but it represents a great opportunity for DXL and the exclusivity of what it provides to engage customers is pretty powerful.
Jeremy Hamblin, Analyst, Craig-Hallum: That’s intriguing. So I know it’s been tough out there in the big and tall market overall, not just for DXL. Wanted to get a sense for as we enter 2026, the promotional environment that you’re seeing. You noted that your customers have been gravitating a bit more towards private brand or and away from the national brands. Can you give a sense for the kind of competitive responses that you’re seeing, you know, from other retailers in the big and tall category, at store level, but also in what you’re seeing in the online channel of business?
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Yeah. It’s Harvey Kanter again. I’ll try to talk you through this and then Peter can backfill again at any level that makes sense. I think what we believe is that our customer who is in a sea of all apparel, and that’s women’s, kids, men’s big and tall. Men’s big and tall is one of the categories that is probably most impacted by customer malaise and just general desire to spend money on lots of things, but not necessarily clothing. That’s just plain and simple, he does not shop as frequently as a normal men’s customer, certainly not as frequently as a women’s customer.
When you think about the multiple elements that we’re all living through and the volatility, whether it’s tariffs, whether it’s the impact of GLP drugs, which we do believe is having an impact in terms of the customer’s weight, and they’re going up and down and how they’re thinking about clothing or the price of gas, and especially in today’s environment. You know, the gas, well, it’s come down. It’s still meaningfully impactful. Food, groceries, going out to eat, all those variables we believe are affecting the sector. You know, the hope and belief we’ve shared before is at some point he has to come back. He needs clothes. He has shopped for need, not want. He may still be shopping for need, not want for a period of time, but at some point he needs clothes. He’s wearing them out.
We see certain elements like that. Like it may be remarkable, but our underwear business is really good right now. That is one of the markers that we always look at to see. He needs clothes and he hasn’t bought them and he will come back. There’s a belief that he will come back in a period of time, and obviously the government subsidy and then lack thereof, the inflation not as bad then far worse and improving today, interest rates, GLP drugs impact. There’s a lot of moving components, including tariffs and what we’ve had to do to try to navigate and offset at some level, which mind you, we haven’t fully offset the impact of tariffs that, you know, looking backwards 12 months and who knows what really is gonna transpire in the next 12 months.
When you put all that together, it is having an impact on a customer who just doesn’t love to shop. Our view and we can see that, you know, the reason we called out the Arctic challenge in January, literally, and you can see this, we just reported November, December, we were basically -6%. January became -12%. That impacted a quarter that was looking more like -5% and change to become -7% and change. We did see, as we reported this morning, a -1.3% in February, which is very encouraging. That’s a 600 basis point improvement from the quarter or even 400 basis point improvement from the impact of the weather. Although you haven’t asked the question, I will lead you here.
We are seeing some of the very same challenges right now, literally, a 1,000 basis points difference in regionality in the Northeast and Southeast and Midwest at moments in time as the storms pass through. They’ve been pretty heroic. You know, there’s a lot of moving parts, and unfortunately, I can’t give you the black and white answers I would love to give you, and I’m sure you would love to get. That hopefully gives you a better sense of what we’re navigating through. We’ve also painted the picture that we expect to move it to break even hopefully before the summer, and then throughout the summer improve to the point where we’re driving comps in the back half of the year.
you know, it’s six weeks in, but six weeks in, our business is definitely better than six months ago and even four or five weeks ago, end of January.
Jeremy Hamblin, Analyst, Craig-Hallum: Got it. Then a question on the private label or the private brand initiative. Going from, you know, 57% of inventory mix private brand to 65% in 2027, what would you expect the gross margin impact of that initiative to be over the course of those two years?
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: I’ll talk about it at a high level, and then Peter probably will circle back on this one. You know, the reality is our national brands on an IMU basis hover in the mid-50s. Our national brands on an IMU basis basically are in the mid-70s. There’s a distinct starting point differential. The customer, the consumer is buying private brands mostly because they represent higher quality, a better fit, and that’s because we are defining that very specific fit, whereas the national brands work with us, but they all have their own view of what that fit looks like. Then the value we’re bringing to market, it is demonstrably lower price point on an absolute price point. When you compare the quality and the fit, those values are enhanced.
Ultimately, that gives us the ability to the point you just really asked the question about, can we drive it? We’re assorting more deeply, we’re bringing in more inventory, and we do have the capacity to promote that product at some greater level in a profitable situation versus national brands. The flip side is equally so, national brands, because they’re unfortunately higher price point, and that’s not to say we’re getting out of national brands, but we’re definitely trying to navigate a different view of national brands because those price points are really friction for the customer. If we can’t get them to buy at the level that we wanna sell through prior to a markdown or liquidation, then that margin that is already initially short becomes that much shorter when you have to accelerate markdowns to manage that inventory.
Peter might have some more specifics, but net net, you know, it starts out higher and it ends higher. The mix, you know, as you’ve alluded to, is gonna move from 57 to hopefully 67 or greater. That 10-point differential on what literally is a 15-20-point differential on IMU does mean something to us.
Peter Stratton, Chief Financial Officer, Destination XL Group: Harvey, yeah, I think you more or less answered it. It’s that there’s going from, you know, mid-50s, 60%-ish up to the mid-70s% is how I would think about it, Jeremy. I mean, that’s certainly gonna vary depending on what the product is. At a very high level, I think that’s a fair way to represent it.
Jeremy Hamblin, Analyst, Craig-Hallum: Just to clarify, I’m just looking at it from a gross margin perspective, you would say maybe it could be 100 to maybe even 200 basis points to gross margin?
Peter Stratton, Chief Financial Officer, Destination XL Group: Yeah. Well, it could be. I mean, I don’t wanna put a number out there so discreetly like that because, you know, as we’ve been talking about earlier, we’ve definitely been more promotional this year. You’ve certainly seen that in the merchandise margin. There are some different puts and takes, but overall, we should end up in a net positive, the more that we’re gonna be shifting to private label.
Jeremy Hamblin, Analyst, Craig-Hallum: Understood. All right. Last one for me. In terms of just looking at the store fleet today and kind of the pausing of opening new units, which makes sense, how should we be thinking about, you know, the fleet? Obviously, economics have been impacted negatively by the, you know, the comps and the lower margins. You know, what are we thinking in terms of, you know, kind of right-sizing the store fleet in 2026?
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Yeah. In 2026, we are set. We are not moving anywhere. We will look and hopefully reengage in 2027 with consideration of greater stores. I think, Jeremy, the answer to the question is really based on the customer. When I say that, we have direct shipments, and we can look at our direct business, which is still roughly 30% of our revenue and look at are we shipping to places we don’t have store representation.
In other markets like Houston, which we’ve used before as an example, where Sugar Land in the southwest corner of Houston was not a geography within the Houston area that we are covering very well, and we clearly did, through our CRM analysis, see customers coming from there and how far they were traveling, will then drive what we would call white space opportunities in markets that we exist already or in potentially markets that we don’t exist vis-a-vis the direct business. You know, what we’ve articulated before is we don’t have this belief that we’re a 600, 700 store chain. We do have a belief that we could be 325, 350, maybe 400 stores.
We haven’t defined that specifically as much as generally saying that based on our research, what’s fact driven, that customers have told us literally nearly 50% of the reason they don’t shop with us is there’s no store near them, or one-third of customers who don’t shop with us said not conveniently near them. That is direct feedback that says, if we open a store near you, we should see the market improve, and we do see that. The other thing you mentioned, which I do wanna comment and then circle back is, you are correct. Our stores initially did not open at the level that we expected. We think that is part and parcel of the overall sector challenges. We can tell you with, you know, confidence and factor driven data that our stores continue to move towards maturity.
I think the maturity curve is probably longer than we had hoped for and believed, but they are not standing still. They are continuing to move based on awareness and then customer trial and then repeat rates and improve as the performance of units overall with the 18 stores we’ve opened.
Jeremy Hamblin, Analyst, Craig-Hallum: Got it. Thanks for taking my questions.
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: You bet. I think we’re up to Keegan.
Michael Baker, Analyst: Hey, it’s Michael Baker. Can you hear me?
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Hey, Mike.
Michael Baker, Analyst: How are you? So first let me ask you, before I ask a question, are you guys willing to talk about anything around the FullBeauty transaction? Sometimes, you know, management teams just say, "We’re not talking about it until it’s closed." If you are, I would ask a couple questions on that.
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Yeah, Mike, I would tell you, we’ve talked about the proxy coming out hopefully in a not too distant period of time in the future. At the moment, that’s the extent of what we’re gonna talk about relative to that. There’s a lot of information in there which I think will be quite informative, but nothing beyond that on today’s call.
Michael Baker, Analyst: Yeah. Okay. That is. Just wanted to clarify that. Okay, a couple other quick ones here. One, when you have these storm events like you saw in January, historically, you guys, you know, you’re a Northeast retailer, you see these types of things a lot. What is the recapture rate or do you see a rebound or does that just typically end up being lost sales?
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Yeah, no, I think we see a rebound. I don’t know that we can tell you it’s one for one, but I can tell you when you literally don’t open 124 stores on a day, and in January, I know that number, it was 124, the next day was 84. Two days in a row, like literally nearly a third of the chain. We can see the customer rebound. We can see a little bit of movement online, but we can definitely see a rebound. Would I say it’s one for one and we get it all back instantaneously? No, we don’t. But I definitely tell you we see a rebound. The weather’s been so drastic.
Like, you know, literally yesterday versus the day prior, in, you know, in the Southeast and the Northeast had just terrible winds. Mike, I know you’re in Boston. I don’t know if you were there, but the winds are just amazing and the snow and so we literally see thousands of basis point movement because of the stores not opening or not pulling.
Michael Baker, Analyst: Yeah, no, I am in Boston. You’re right. I felt that yesterday. Okay, fair enough. One other one, I wanted to ask you. You had mentioned in answer to one of the previous questions, an impact from GLP-1. So, you know, I remember at one point the idea was, customers would change sizes but still be within the big and tall ecosystem, so it might actually be a positive. I’m not sure it’s playing out like that. So can you talk about the impact of GLP-1, what you’re seeing and how that compares to your original thesis?
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Yeah. I think it’s definitely evolved. I was literally just in the stores last week traveling with our chief stores officer and spent a lot of time in the California market. My commentary, just so you’re clear, is anecdotal because we are unable yet to document some of the things we believe. We’ve done primary research, we’ve bought secondary research, we’ve done consumer research, and none of it is really demonstrative at the greatest level that we feel, for lack of a better say, has an R-squared of 0.9. But when the day is done anecdotally, what we’ve evolved is we didn’t think it was going to be impacting the business as much as at the level we think today it is. I can’t characterize, you know, what that means in basis points.
It’s not like 20%, 20% decline or anything like that. What we see is that our consumer’s coming in, he is definitely telling us he’s more needs driven. He’s on a weight loss journey. In some cases, you know, he may have bought Polo and Psycho Bunny, and now he’s buying Harbor Bay. When you ask the question, he says, "Look, I’m on my journey, and I don’t wanna." He doesn’t use that word, but he says, "I’m losing weight. I’m on GLP drugs." He’s actually not in any shape uncomfortable telling us that.
He said, "When I get done, I’ll come back and buy Polo, but right now I’m gonna buy Harbor Bay because it’s great quality and it’s a great shirt, and it’s literally 20-some dollars versus Ralph Lauren might be $120." He’s not done with his journey. We are definitely also seeing some customers size out of our size, or at least competitively. They can shop at Nordstrom’s as, you know, as which is a partner of ours, or Macy’s or any other host of retailers they wanna shop at because they’re now a 1X as opposed to a 3X or 4X. We’re also seeing a lot of customers that might be a 6X that are now a 3X. They are moving around.
We also have been told and see customers that are moving around, both moving down in size, but also, for whatever reason, on the drugs and decide to get off and they’re moving back up. There’s just a lot of volatility. I don’t know that we’re gonna see, what I would tell you, some level of stabilization of the consumer relative to GLP drugs for some period of time. We think might be as much as 25% of our customers are using them. And typically, weight loss of any kind, up or down, is a friend of ours. I think right now we’re in a pattern where they’re losing weight and they’re on a journey, and they’re trying to not buy clothes until they’re done with that journey. We do think it will come back.
We think it’s a sector issue as opposed to we’re doing something materially wrong or it’s materially more competitive than it’s been. The reality is though that there’s a lot of great benefits for our guests as well as just customers in general losing weight and being more healthy. We’re just trying to navigate through that. Hopefully I’ve answered at some level your question. It’s kind of a moving target, and I think that’s really what you have to appreciate, that there’s not a black and white answer yet.
Michael Baker, Analyst: Yeah, thanks. That’s pretty clear. Thanks. Appreciate the call.
Harvey Kanter, President and Chief Executive Officer, Destination XL Group: Okay. Well, thank you all for joining our call today. We will all talk with you next quarter, and I wish you the very best for spring and stay warm. Take care. Thank you.
Conference Call Moderator: This concludes today’s conference call. Thank you for participating. You may now disconnect.