BNS February 24, 2026

Scotiabank Q1 2026 Earnings Call - ROE Ahead of Plan as Credit Costs Stay Elevated

Summary

Scotiabank posted a strong start to fiscal 2026, delivering adjusted earnings of CAD 2.7 billion and EPS of CAD 2.05, with return on equity at 13% and CET1 at 13.3% after buybacks. Management says the bank is tracking ahead of its Investor Day return on equity path and has increased conviction in hitting a 14% plus medium-term target, driven by margin expansion, fee growth and continued operating leverage.
Credit, not strategy, remains the thorniest headline. All-bank PCLs ran about CAD 1.2 billion this quarter, with impaired provisions elevated and concentrated in a few GBM files, Canadian retail mortgages from COVID-era vintages, and Chile consumer finance. Management reiterated guidance that impaired PCLs will stay elevated in H1 then improve in H2, and flagged macro risk and lumpiness in non-retail provisions as the primary downside risks to the ROE trajectory.

Key Takeaways

  • Adjusted net income CAD 2.7 billion, diluted EPS CAD 2.05, up 16% year-over-year, driven by revenue growth and expense control.
  • Return on equity 13.0%, up 120 basis points year-over-year, management says ROE is tracking ahead of Investor Day expectations and they have increased confidence in hitting a 14%+ medium-term target.
  • CET1 ratio 13.3% after repurchasing 4.9 million shares in Q1 under the NCIB; total buybacks to date were about 15.7 million shares, and management expects to renew the NCIB in May.
  • All-bank revenue grew 11% year-over-year, net interest income up 13%, non-interest income up 10%, and net interest margin expanded by about 27 basis points.
  • Pre-tax, pre-provision profit grew 16% year-over-year, and the bank generated positive operating leverage of 4.2% with a productivity ratio improving 200 basis points to 52%.
  • All-bank PCLs roughly CAD 1.2 billion this quarter; impaired PCLs elevated at roughly 56-58 basis points, performing PCLs around 3 basis points. Management reiterates guidance of impaired PCLs in the high 40s to mid-50s bps for the year, with elevated levels in H1 then improvement in H2.
  • Credit pressure was concentrated: three GBM corporate files contributed roughly 3 basis points to impaired PCLs, Canadian retail saw higher impaired PCLs driven by unsecured and COVID-era mortgage vintages, and Chile consumer finance remained weak.
  • Gross impaired loans rose by about CAD 425 million quarter-over-quarter, GIL ratio at 95 basis points, and allowances for credit losses increased to about CAD 7.2 billion, ACL ratio 94 basis points.
  • Canadian Banking: earnings CAD 960 million, up 5% year-over-year; ROE 18.1%; loans up 3% YoY (mortgages +5%), deposits down 2% YoY with day-to-day savings up 5% and term deposits down 10%. Fee and commission income grew 8% YoY.
  • Global Wealth Management: earnings CAD 488 million, up 18% YoY; spot AUM CAD 436 billion, AUA over CAD 800 billion; six consecutive quarters of positive net flows.
  • Global Banking and Markets: earnings CAD 545 million, up 5% YoY; ROE 14.3%, revenue +11% YoY with capital markets revenue up 19%; margin expansion driven by disciplined deposit pricing and loan yield management.
  • International Banking: earnings CAD 717 million, up 8% YoY, ROE about 16%; net interest margin stable at 454 bps, deposits +4% YoY, loans -1% YoY with retail up and non-retail down.
  • Technology and AI: total technology-related spend roughly CAD 1.3 billion, up CAD 38 million YoY. AI initiatives include Ask AI, which processed >450,000 queries in Q1, and a Tangerine AML AI pilot that cut alert volumes by 37% in the pilot.
  • Capital movements: Davivienda transaction added ~15 basis points of capital, internal generation +7 bps, OCI fair value gains +4 bps; capital usage included model and methodology updates -16 bps, and share repurchases net -8 bps.
  • Management risks and commentary: macro uncertainty is the main downside risk to both credit and ROE, non-retail provisions can be lumpy, Chile Cencosud remains non-core and is being managed for exit, and Scotia has no meaningful resort financing exposure in Mexico.

Full Transcript

Darko Mihelic, Analyst, RBC Capital Markets2: Ladies and gentlemen, this conference is being recorded.

Darko Mihelic, Analyst, RBC Capital Markets0: Good morning, welcome to Scotiabank’s Q1 2026 results presentation. My name is Meny Grauman, and I’m Head of Investor Relations. Presenting to you this morning are Scott Thomson, Scotiabank’s President and Chief Executive Officer, Rajagopal Viswanathan, our Chief Financial Officer, and Shannon McGinnis, our Chief Risk Officer. Following our comments, we’ll be glad to take your questions. Also present to take questions are the following Scotiabank executives: Aris Bogdaneris from Canadian Banking, Jacqui Allard from Global Wealth Management, Francisco Aristeguieta from International Banking, and Travis Manchin from Global Banking and Markets. Before we start, and on behalf of those speaking today, I will refer you to slide 2 of our presentation, which contains Scotiabank’s caution regarding forward-looking statements. All the remarks today will be on an adjusted basis. With that, I will now turn the call over to Scott.

Darko Mihelic, Analyst, RBC Capital Markets5: Thank you, Meny, good morning, everyone. Building off a year of strong and consistent financial performance in 2025, we continued our momentum in Q1 as we executed on our strategic priorities, despite what remains a challenging operating environment. This quarter, we delivered adjusted earnings of CAD 2.7 billion or CAD 2.05 per share. Earnings per share was up 16% year-over-year, as strong revenue growth, aided by constructive markets and good expense control, offset the expected increase in our impaired PCL ratio that Shannon will discuss shortly. Our CET1 ratio was 13.3%, even after repurchasing 4.9 million shares in the first quarter under our current NCIB. Our capital deployment priorities remain investing in organic growth opportunities, followed by share buybacks.

Return on equity was 13%, up 120 basis points year-over-year, demonstrating our ability to deliver improved profitability over time. Our return on equity is tracking ahead of our Investor Day expectations, which gives us greater confidence in achieving our 14%+ medium-term target one year ahead of plan. Going forward, we expect to see return on equity expansion across each of our business units, with the largest increase coming from Canadian Banking. Our key return on equity levers will be improved business mix in Canadian Banking, risk-adjusted margin expansion across Canadian and International Banking, the ongoing rollout of our global transaction banking capabilities, and fee income growth and productivity enhancements across the enterprise.

While we continue to focus on efficiency improvements, we’re also making important technology investments that will help us redefine how Scotiabank serves clients, how our teams work, and how we create long-term value, allowing us to compete and win in a rapidly changing landscape. AI is an important and growing part of our total technology spending. The investments we are making in AI include both technology and talent. Recently, we’ve made several strategic hires from other leading global banks. We are scaling AI to boost efficiency across the bank, including through Ask AI, a tool which allows employees to get instant access to policy and product guidance. In Q1 alone, we processed over 450,000 queries across the Client Experience Center, the branch network, and the Client Services and Solution Help Desk, which represents over 60% of the queries in 2025.

In Tangerine, we recently completed an AML AI pilot that was supported by an external partner, which demonstrated positive results with a 37% reduction in existing alert volumes. We are now leveraging our internal AML AI subject matter expertise to design and implement a robust solution with improved precision and risk detection, while minimizing false positives at a lower cost, with faster time to market and no vendor dependency. We will continue to take a considered approach to our spending on AI to ensure that our investments are designed for long-term growth and sustainability. Turning to our operating segments, fiscal 2026 stands as a pivotal year for our Canadian Banking unit, where we expect earnings to grow by double digits.

Consistent with our outlook, this segment had a strong start to the year, driven by further sequential margin expansion, strong fee and commission growth of 8% year-over-year, and positive operating leverage of 2.8%. Return on equity came in at 18.1%, up 140 basis points versus the same quarter last year. This quarter, we saw demand deposits grow by 5% year-over-year, while our retail mutual fund net sales doubled versus the same quarter last year, and retail referrals to wealth were CAD 2.4 billion, up 19% year-over-year. Term deposit balances declined given the low-rate environment, but we’ve been able to keep over 90% of term maturities within the bank.

These maturities are either moving to demand deposits, retail mutual funds, or our wealth business through active referral from the Canadian Banking. Our Scotia Mortgage+ Program continues to drive over 90% of all mortgage originations. Through this bundled offering, encompassing both lending products and deposits, we are winning new and deeper client relationships and unlocking significant value for our retail banking franchise. Last month, we were delighted to announce that Shell Canada has joined the Scene+ Loyalty Network as our new fuel partner. This will unlock new ways for members to save and earn rewards on everyday essentials like fuel, groceries, entertainment, banking, and travel, creating more opportunities for Canadians to put rewards to work in places they shop every day. In Global Wealth Management, we are delivering strong underlying performance.

Net sales for the quarter came in at CAD 1.8 billion, marking our sixth consecutive quarter of positive net flows. Return on equity came in at 17.9%, up 180 basis points year-over-year and up 300 basis points since Investor Day. In Canadian wealth management, we continue to see momentum in our private bank offering, with strong year-over-year loan and deposit growth. We also continue to add advisors to our full-service ScotiaMcLeod brokerage unit, where we had another quarter of strong net sales. In our global asset management business, we continued to see positive net sales, including ongoing strength in our branch channel. This quarter, we ranked third amongst our peers in long-term retail mutual fund sales, up from sixth in the same quarter last year, highlighting the opportunities we have to deepen penetration within our own network.

In our international wealth business, earnings are up an impressive 18% year-over-year, with 45% growth in Mexico, driven by higher mutual fund and brokerage fee revenue. Performance in our International Banking segment continues to be driven by solid execution, including strong expense management. Earnings were up 10% year-over-year, and return on equity came in at 16%, in line with our medium-term target. We continue working towards building deeper and more profitable client relationships across the countries that we operate in. In retail banking, non-mortgage growth continues to outpace mortgage growth, and in non-retail, we expect earnings growth to accelerate as the year goes on and the region’s economies get stronger.

Finally, Global Banking and Markets delivered another strong quarter as we continue to benefit from constructive markets, but also from the productive investments we have made across the business, including our new U.S. transaction banking platform. This quarter, we also saw significant margin expansion, which is being driven by more disciplined pricing on both sides of the balance sheet. Our first quarter trading results were broad-based, but we saw particular strength in equities, including equity derivatives and another strong quarter from our peer-leading Prime Services business. Return on equity came in above 14% for the second quarter in a row. The U.S. continues to comprise about half of segment earnings, and we expect this share to increase over time as we continue to invest in our capabilities in that critical market.

Our objective in the U.S. is to drive sustainable growth while reducing volatility and focusing on those businesses where we have the right to win. We were pleased to confirm our partnership in the Defense, Security and Resilience Bank. This is yet another way that we are furthering our commitment to providing the capital, expertise, and strategic advice to strengthen Canada’s most critical sectors. In closing, I am pleased that the earnings momentum that we built in fiscal 2025 has extended into the first quarter of 2026. Our results give me increased confidence in our ability to deliver on the full year outlook we provided you last quarter. I will now turn it to Raj for a more detailed financial review.

Darko Mihelic, Analyst, RBC Capital Markets4: Thank you, Scott, and good morning, everyone. My comments will be on an adjusted basis that excludes the loss on the sale of Colombia and Central America operations and the usual amortization of acquisition-related intangibles. Starting on slide 8, for a review of the first quarter results. The bank reported quarterly earnings of CAD 2.7 billion and diluted earnings per share of CAD 2.05. Return on equity was 13%, up 120 basis points year-over-year, or 110 basis points, excluding divestitures, driven by strong revenue growth. My remarks that follow will address data in the last column of this slide that excludes the impact of divestitures. Revenue grew a strong 11% year-over-year.

Net interest income grew 13% year-over-year, as net interest margin grew 27 basis points from higher business line margins and lower funding costs. Non-interest income was up 10% year-over-year from higher wealth management and trading-related revenues and the positive impact of foreign currency translation. Expenses grew 7% year-over-year, mainly due to seasonally higher personal costs, higher volume-driven compensation from higher revenue, and advertising and development costs to support business growth. The technology-related spend that includes personal costs, amortization, professional fees, and direct technology costs of approximately CAD 1.3 billion, was up CAD 38 million year-over-year. The pre-tax, pre-provision profit grew a strong 16% year-over-year, that was partly offset by PCLs of CAD 1.1 billion.

The bank generated positive operating leverage of 4.2%. The productivity ratio improved year-over-year by 200 basis points to 52%. The bank’s effective tax rate increased to 25.7% from 23.8%, primarily due to lower income and lower tax jurisdictions and higher withholding taxes paid during this quarter. Moving to slide 9, capital. We generated capital from the Davivienda transaction of approximately 15 basis points. Internal capital generation was 7 basis points, and gains from higher fair values of OCI securities contributed a further 4 basis points. Capital usage was mostly related to model and methodology updates of 16 basis points and a net 8 basis points related to share repurchases.

The model and methodology changes include the impact of periodic update to our risk parameters and a clarification of capital methodology relating to certain exposures from the regulator. The total risk-weighted asset was CAD 474 billion, up approximately CAD 2 billion quarter-over-quarter, excluding the benefit from foreign currency translation. The increase in credit risk-weighted assets from portfolio growth, migration, and model and methodology updates was offset by RWA reduction from the closure of the WB transaction. The bank remains committed to maintaining strong capital ratios. Turning now to the business line results beginning on slide 10. Canadian Banking reported earnings of CAD 960 million, up 5% year-over-year. Pre-tax, pre-provision earnings also grew 5%, reflecting good revenue growth and strong expense discipline.

Loans grew 3% year-over-year, with mortgages up 5%, while business and personal loans were each down a modest 1%. Deposits declined 2% year-over-year. Day-to-day savings, deposits grew a strong 5% that was more than offset by a 10% decrease in personal term and a 2% decrease in non-personal deposits. Turning to the P&L. Net interest income grew 3% year-over-year from loan growth and margin expansion. Net interest margin expanded 2 basis points quarter-over-quarter across retail and commercial banking from improving deposit mix, i.e., less term and more day-to-day and savings deposits. Non-interest income was up 2% year-over-year, impacted by lower private equity gains this quarter. Fee and commission income grew 8% from higher mutual fund fees, strong FX fees, and higher credit card revenues. The PCL ratio was 49 basis points, mostly from impaired.

The expenses were flat year-over-year, benefiting from efficiency initiatives that were reinvested in the business to support growth. The business generated strong positive operating leverage of 2.8%. The return on equity improved to 18.1%. Turning now to Global Wealth Management on slide 11. The earnings of CAD 488 million were up 18%, with strong double-digit growth in both Canadian and International wealth management. Spot AUM was up 10% year-over-year to CAD 436 billion. The AUA grew 8% over the same period to over CAD 800 billion, driven by market appreciation and higher net sales. The revenues were up 14% from higher mutual fund fees, net interest income, and brokerage revenues. The expenses were up 12% year-over-year, primarily from higher volume-related expenses that resulted in positive operating leverage of 1.9%.

International Wealth Management generated earnings of CAD 64 million, up 18% year-over-year, driven by growth in Mexico. The return on equity improved almost 200 basis points compared to last year to 17.9%. Turning to slide 12. Global Banking and Markets delivered strong earnings of CAD 545 million, up 5% year-over-year. Revenue increased 11% as capital markets revenues were up 19%, while business banking grew a modest 2%. Net interest income was up 25% year-over-year, primarily due to higher margin and robust capital markets activities. The non-interest income was up 7% year-over-year due to higher trading-related revenues from fixed income and equities, and higher underwriting and advisory fees. The expenses were up 14% year-over-year, mainly due to higher performance and share-based compensation and technology costs.

The business generated a strong return on equity of 14.3% this quarter. Moving to slide 13 for a review of International Banking. My comments that follow are on a constant dollar basis and excluding the impact of divested operations. The segment delivered earnings of CAD 717 million. That was up a strong 8% year-over-year and 11% quarter-over-quarter. Revenue was up 4% year-over-year, with net interest income up 5% from lower funding costs, mainly in Mexico, while non-interest income was up 2%. The net interest margin remained stable at 454 basis points and expanded by 27 basis points year-over-year, mainly from lower funding costs due to decline in central bank rates.

Deposits were up 4% year-over-year, while loans were down 1% year-over-year, as non-retail loans declined CAD 5 billion or 6%, while retail loans grew CAD 3 billion or 5%. The provision for credit losses was CAD 497 million, and the PCL ratio was 131 basis points. The business generated strong operating leverage as expenses were up a modest 2% year-over-year from disciplined expense management. The effective tax rate increased to 23.5% from 21.8% in the prior quarter due to lower inflationary adjustments in Chile. The GBM business in International Banking generated strong earnings of CAD 354 million. Turning to slide 14. The other segment reported an adjusted net loss of CAD 41 million compared to CAD 34 million in the prior quarter. I’ll now turn the call over to Shannon to discuss risk.

Darko Mihelic, Analyst, RBC Capital Markets6: Thank you, Raj. Good morning, everyone. This quarter, impaired loan loss provisions remain elevated, in line with our expectations as we continue to operate in an environment of heightened macroeconomic uncertainty. Against this backdrop, all bank PCLs were approximately CAD 1.2 billion. Performing PCLs were 3 basis points, and impaired PCLs were 58 basis points, with 2 basis points of impaired PCLs related to the Central America and Colombia divestiture. Impaired PCLs increased quarter-over-quarter, driven primarily by elevated provisions in Canadian Banking, retail, and GBM, offset by International Banking that was down CAD 74 million, driven by the impact of divestitures. My remarks that follow will exclude the impact of divestitures. We increased allowances for credit losses by over CAD 200 million quarter-over-quarter to approximately CAD 7.2 billion.

Performing allowances increased by CAD 81 million, mainly due to credit migration and impaired allowances increased by CAD 133 million, mainly in Canadian retail and GBM. The bank’s ACL ratio remains strong at 94 basis points, an increase of 2 basis points quarter-over-quarter. Turning to slide 17. Gross impaired loans increased approximately CAD 425 million quarter-over-quarter, excluding the impact of FX. This was driven by an increase of CAD 200 million, primarily from 3 accounts in GBM. The remaining relate to formations across products in Canadian retail, mostly in mortgages, where we have strong collateral coverage and do not expect to incur material losses. The GIL ratio increased 6 basis points to 95 basis points. Turning to slide 18.

All bank PCLs were approximately CAD 1.2 billion this quarter, excluding about CAD 40 million recorded in the 1 month for the divested operations. PCLs were approximately CAD 1.1 billion or 60 basis points. Impaired PCLs were 56 basis points, up 6 basis points quarter-over-quarter. Half of the increase was driven by 3 accounts in GBM, with the balance driven by Canadian retail. Looking at each business. In Canadian Banking, PCLs were CAD 576 million or 49 basis points, up CAD 81 million quarter-over-quarter. In retail, PCLs were CAD 436 million, up CAD 82 million quarter-over-quarter. Performing PCLs were CAD 12 million, driven by deteriorating credit quality in unsecured lines and credit cards, partially offset by improving FLIs.

Impaired PCLs were CAD 424 million, up CAD 91 million quarter-over-quarter, driven by increased net write-offs in unsecured lending, reflecting current unemployment trends. In our Canadian commercial portfolio, PCLs were CAD 140 million in line with Q4. Moving to International Banking, the PCL ratio was 131 basis points, down one basis point quarter-over-quarter. In international retail, total PCLs were 218 basis points, down three basis points quarter-over-quarter, excluding FX. Performing retail PCLs were CAD 38 million, driven by portfolio growth and continued credit quality deterioration, primarily in Chile consumer finance. Impaired PCLs were CAD 375 million, down CAD 11 million quarter-over-quarter, excluding FX, driven by continued weakness in Chile consumer finance, partially offset by improved performance in Peru and the Caribbean.

In GBM, impaired PCLs were up CAD 54 million this quarter, relating to 3 accounts in the agriculture and wholesale and retail industries. While uncertainty continues across our markets, overall credit performance has remained in line with our expectations. To put this quarter’s results in context, GBM contributed 3 basis points to the all bank impaired PCLs from 3 files. The portfolio trends remain stable and concentrated in investment-grade exposures underwritten to strong standards. Looking at each of our portfolios in Canadian retail. While mortgage 90-plus day delinquency has increased quarter-over-quarter, this continues to be driven by the same trends we have been discussing, namely COVID era mortgages concentrated in Ontario and the GTA. However, impaired PCLs remain low despite elevated GILs, given the strong credit quality of the book and low average LTVs of approximately 55% in the uninsured portfolio.

In auto, we continue to work through the COVID-originated portfolio, which was driven by elevated exposure to used vehicles in our prime segment. We continue to monitor the portfolio closely with a strong focus on collections effectiveness and remain comfortable with how the portfolio is evolving. Turning to unsecured, we are seeing stress among single product, younger client cohorts. The portfolio continues to perform in line with expectations, given how unemployment has trended for these segments. That said, despite some weakness, early stage delinquency indicators in unsecured lending are showing signs of improvement, as 30-plus day delinquency in both credit cards and ULOC have shown sequential improvement. We also expect performance in unsecured will be further supported by ongoing collection initiatives, with benefits expected towards the latter part of the year.

From a macro perspective, the unemployment rate has improved in recent months and is expected to continue to trend down in coming quarters. Will take some time to impact portfolio behavior. In International Banking, while impaired PCLs remain elevated, the outlook is stable across our key markets. In Mexico, ongoing trade negotiations continue to weigh on sentiment. Macroeconomic indicators present a mixed outlook, with improved GDP estimates offset by softer employment data. Chile’s outlook remains stable, supported by strong commodity prices. Sustained elevated unemployment and cumulative inflation effects continue to drive softness in our consumer finance portfolio. In Peru, the GDP outlook remains stable, supported by the rise of commodity prices.

Uncertainty is likely to persist until a new administration is placed. Looking ahead, we expect the operating environment will continue to reflect ongoing challenges, with impaired PCLs remaining elevated in the near term before gradually trending lower as the economic outlook improves as the year progresses. We remain comfortable with the adequacy of our allowances and the underlying quality of our portfolio. With that, I will turn it back to Manny for Q&A.

Darko Mihelic, Analyst, RBC Capital Markets0: Thanks, Shannon. Operator, we’re ready for our first question.

Darko Mihelic, Analyst, RBC Capital Markets2: If you would like to ask a question, please press star one on your telephone keypad to raise your hand and join the queue. If you would like to withdraw that question, simply press star one again. We also ask that you limit yourself to 1 question. Your first question comes from the line of Ebrahim Poonawala with Bank of America. Please go ahead.

Ebrahim Poonawala, Analyst, Bank of America: Good morning. I guess, maybe just first, if we could spend some time on credit, looking at the impaired PCLs for the quarter, somewhat higher than we expected. Just maybe talk through when we think about the guidance for impaired PCLs was high 40s to mid-50s. One, just as we think about the full year, like, does that still hold? Anything that’s changed relative to sort of your view previously? Maybe more fundamentally, are you seeing credit worsen or get better or be the same relative to whatever you expected a few months ago, both on the consumer and the commercial side? Thank you.

Darko Mihelic, Analyst, RBC Capital Markets6: Great. Good morning, Ebrahim, and thanks for the question. I think it might be helpful if I anchor back to the outlook that we provided in Q4 and the assumptions that informed that guidance. At the time, we were operating in a highly uncertain macro environment, which is why we communicated that impaired PCLs would remain elevated in the near term, followed by gradual improvement, and that framing continues to hold today. In terms of outlook, I do think it is important to put this quarter’s results in context. For non-retail, we had signaled results tend to be lumpy in the space, and this quarter, GBM contributed 3 basis points to our all-bank compared PCLs.

As I mentioned in my remarks, the impact was from three files, and overall, the portfolio trends remain stable, and we are not seeing any systemic or trade-related issues. As I look to Canadian Banking, what I would point to there is that early-stage delinquency indicators and unsecured are beginning to show some improvement, despite what is still a challenging macro backdrop. I also mentioned collection initiatives. We are expecting to see those benefits in the latter part of the year. Importantly, as we think about unemployment, it has improved, and we are expecting that to trend down in the coming quarters. We know that this is going to take a little time to work through the portfolio. As I turn to International Banking, overall performance this quarter is consistent with our expectations.

When you take into account developments across both our retail and non-retail portfolios, the impaired outlook across the region is expected to remain elevated but stable. That reflects some of the uncertainty in the market. When I take all of those components together, so the gradual improvement that we’re seeing in unsecured, supported by what we are expecting from a macro, that’s really driving our support of our guidance.

Ebrahim Poonawala, Analyst, Bank of America: Do you think these impaired PCLs could trend closer to 50 or maybe even dip below 50 basis points as we think about the back half of the year, Shannon?

Darko Mihelic, Analyst, RBC Capital Markets6: Yeah, I think, Ibrahim, I just would go back to the guidance. Like, we do expect it to be elevated in the first half and then coming down in the latter half. In terms of how far that comes down in the latter half, some of that is going to be impacted by what happens in the macro.

Ebrahim Poonawala, Analyst, Bank of America: Got it. I guess just one maybe for Scott or Raj, for you on slide five on the ROE walk. I guess, y’all have made pretty significant progress over the last year or two in terms of improving the return profile. As we think about where could this go wrong, like, are you overearning in capital markets, or could there be pressure on the net interest margin as we look out a year from now? Just maybe talk to us in terms of the downside risks to getting to this 14%+ and hopefully higher from there as we think about the next year or two. Thank you.

Darko Mihelic, Analyst, RBC Capital Markets4: Thanks, Ebrahim. It’s Raj. I’ll try to address that question. Absolutely. The waterfall does have a lot of drivers, as we have listed out on the right-hand side of it, and risk-adjusted margin is a component of that. We’re quite confident in that. The margin expansion that we saw this quarter across all the business lines and the bank as a whole, we expect it to continue throughout 2026 and beyond into 2027. The drivers for 2026 and 2027 will be different. 2026 is going to be a lot about deposit margins. We’re very focused on it, as you know, and you’ve seen the results this quarter. We think that will continue as we are thoughtful about how we source deposits and how we deploy them and how the business mix shift is going to happen, particularly in the Canadian Banking space.

That’s going to help with the margins. I don’t have, you know, Shannon talked about 2026, the PCLs and so on. 2027, we think, will be definitely better than what we are experiencing in 2026 if the latter half plays out to our expectation. Both are contributors. The risk to the downside will always be macro, Ibrahim. You know, it’s a little hard to predict 7 quarters ahead with that level of certainty. What we can tell you is, you know, going from 13% to 14% is not a big stretch for this company because we are ahead of 13% today because of all the efforts we’ve made, certainly helped by markets, like you mentioned, GBM or wealth. We think GBM, we’re building a franchise which is going to be sustainably profitable.

Would it be 14% next quarter and beyond? You know, it could dip down a little bit. That’s fine with us, but it’s less than 20% of the bank.

Francisco Aristeguieta, Head of International Banking, Scotiabank: ... We know wealth margins, sorry, wealth return on equity will continue to improve, no doubt. IB is already at 16% plus, they’re working continuously to see how we can be efficient. The Canadian Bank, you know, our target is to get closer to 24% by 2028. We’re at 18% with 140 basis points improvement already. We think that progress you will see quarter after quarter after quarter, by the time we get to 2027, this should be in a good spot. Lots of confidence in saying we will get to 14% or beyond. What can derail other than macroeconomic?

We don’t see much at this time, and we’re going to be very thoughtful about how we deploy capital, both from a credit perspective and how we’ll continue to support it with the buyback program that you’ve seen us execute. Put all this together, greater confidence than what we might had a year back, and certainly helped by the macro factors that has helped us along this way, and we think we’re well prepared to deal with anything that comes across in the future.

Darko Mihelic, Analyst, RBC Capital Markets0: Thank you.

Darko Mihelic, Analyst, RBC Capital Markets2: Your next question comes from the line of John Aiken with Jefferies. Please go ahead.

John Aiken, Analyst, Jefferies: Good morning. Thanks for the disclosures on the international, the divested operations. Francisco, was hoping to get a couple comments from you. With the numbers that we saw on the first quarter, is this a good starting point for the international operations going forward? What is your outlook, particularly for net margins and efficiency moving forward?

Francisco Aristeguieta, Head of International Banking, Scotiabank: Well, thanks. Thanks for the question. I apologize for my voice. I’m in the tail of a nasty cold. I’ll do my best to address the question. Number one, I think the quarter was a very strong quarter. It showed very strong resiliency across a complex footprint. When you look at the results on the revenue growth perspective and expense perspective, show, number one, consistency of performance, alignment to our outlook, and certainly resiliency. Expenses are consistently performing better than expected. When you look at revenue growth in the key businesses, all performing better than expected in Q1, and particularly retail, which has been probably our most biggest effort in terms of getting back to where we believe that business should be performing. Q1 was a very strong quarter across the board.

When you look at loan growth at 5%, third consecutive quarter of non-mortgage growing at actually twice the pace of mortgage. When you see expenses almost flat versus the prior quarter, in spite of the revenue growth and overall PCL improvement on the back of significant effort on collection effectiveness across all markets. When you strip out Cencosud, Chile, which is, as you know, a non-core business, we are encouraged with the performance of our PCLs, particularly related to the new vintages that are coming through the new strategy, fully segmented across all markets. When I look at Q1, although traditionally our strongest quarter in the year, the underlying performance, number 1, is sustainable.

When I look at the rest of the year and where we need to be by 2028, there’s significant upside to be had. In retail, as we pursue top line growth, at a faster pace, as we pivot to growth. In commercial, we’re beginning to see growth for the first time in a number of quarters. That will pick up pace in the rest of the year. JVM will continue to show performance very strong on the banking side, as we saw in this quarter, but also on the capital market side, where we have now deployed JVM in the Caribbean, whereas before we didn’t have it. I’m very optimistic about what’s coming in the rest of the year, but we need to be mindful that we operate in emerging markets. Those emerging markets are not growing at full potential.

Mexico, which is our core market, as you know, it accounts for 60% of our growth, is going to be growing around half a percent GDP this year. And the rest of the footprint is still going through an election cycle. Overall, the environment is one that continues to present uncertainty, but we are very well positioned to capture our fair market share and continue to improve performance. I’m particularly proud of the ROE at 16%, which we committed to be there by 2028. Our ROA now at 2.25%. Again, all sustainable indicators on the back of the many decisions we’ve done over the last nine quarters.

Overall, I would say the rest of the year is one where we continue to try to drive that pivot to growth and consolidate a top-line growth that will drive the consistent performance you saw in Q1.

John Aiken, Analyst, Jefferies: Francisco, just as a follow-on, you mentioned Mexico, very, very strong performance, but, driven by net margin expansion. How sustainable are the levels that you’ve been able to achieve at this stage?

Francisco Aristeguieta, Head of International Banking, Scotiabank: Listen, we’ve done a significant amount of changes in the team in Mexico. I think we have now a very, very strong team that complements each other well, that understand the market extraordinarily well, very experienced leaders in each of the business segments. That is resulting in shifts in strategy decisions, how we deploy the global strategy more effectively, and how we capture our fair share. When you look at performance in Q1, on the back of all these changes, it’s beginning to show the right trends across all business segments. We believe that the rest of the year will be very much in line with that. When you look at the performance of our portfolio in new vintages, it’s showing the right trends. Collections is showing a significant improvement over prior quarters.

I’m very confident that what we have in Mexico is a winning franchise with a winning team.

Speaker 0: Thank you. I’ll reach you.

Darko Mihelic, Analyst, RBC Capital Markets2: Your next question comes from the line of Sohrab Movahedi with BMO. Please go ahead.

Darko Mihelic, Analyst, RBC Capital Markets7: Okay, thanks. Raj, I just wanted to clarify, going back to an earlier question on that slide five, where this 14% plus in 2027, can you just talk a little bit about what sort of capital ratios you expect to be running at? I know part of the waterfall does include buybacks. I was a little bit surprised that I didn’t see you trying to file for a renewal of the NCIB. If you could just talk a little bit about the pace of buyback activity as well.

Speaker 0: Sure. Happy to do that, Sohrab. Yeah, I did not mention capital ratio. Capital ratio in this, you know, waterfall that we have talked about is going to be well above 13%. That’s the assumption we have made. Call it in line with this quarter, 13.3%. We’re not looking for a huge benefit coming from net capital ratio being lower. On your buyback question, the 15-20 basis points that we talk about here primarily reflects the, you know, the bulk of the buybacks that we have already done, which is about 15.7 million shares as of this quarter.

We will renew the NCIB is our expectation. The NCIB is not due till May, Sohrab, because it goes from May to May for us. You should expect us to continue to be active in the buyback program, both in the remainder of 2026 and perhaps into 2027 as well. The benefits that you see here are largely relating to the buybacks that have already happened. There should, could be some potential upside depending on how we execute under the new program as well.

Darko Mihelic, Analyst, RBC Capital Markets7: Okay, that’s very helpful. If I could just kind of get clarification on the 3 basis points of contribution from those 3, I think you said files in GBM. When would they have been originated? How, what sort of? Would they have been in support of which business? Specifically, would it have been part of your global corporate kind of finance type financings, solutions, you know, private credit stuff? Is, you know, can you give us a little bit more about which region, what business, and why it won’t repeat?

Darko Mihelic, Analyst, RBC Capital Markets6: Yeah, maybe a few comments. First, thanks for the question. In terms of these files and their location within the portfolio, this is in our corporate banking portfolio, and split between Canada and the U.S., two in one in the other. Then to your question on originations, I’d have to confirm, but not new originations. These are files that we’ve had for several years. I don’t know if that helps clarify that question. Maybe again, just to your point about, you know, how we don’t think this will happen again, I do think it’s important to reemphasize that this can be lumpy. When we look at non-retail provisions, they certainly can be lumpy.

When I take a step back and look at the portfolio, we continue to be anchored in investment grade. We’re very comfortable with our underwriting standards, that is something that’s very important as we look ahead and we look in terms of expectations. Just back to your question again, just to confirm that this is not in the private credit space.

Darko Mihelic, Analyst, RBC Capital Markets7: Thank you very much for taking my questions.

Darko Mihelic, Analyst, RBC Capital Markets2: Your next question comes from the line of Doug Young with Desjardins Capital Markets. Please go ahead.

Doug Young, Analyst, Desjardins Capital Markets: Hi, good morning. Just a two-part, and they’re probably related, but Shannon, when I look at International Banking, you did, I think it was a CAD 53 million performing loan build. Just trying to understand what drove that, was that migration? Then just, you know, tying that into Chile, you know, when I look at the Chile results, looked like PCLs were up materially. I think you did call out consumer finance, was one of the drivers. Just hoping to get a little bit more color.

Darko Mihelic, Analyst, RBC Capital Markets6: Yeah, absolutely. To your question on Chile, that is primarily in our Chile Cencosud business or Chile consumer finance, which I know we’ve chatted about on prior calls. Then when we look at the performing build, it is a mix of migration within the portfolio, which we would expect, including some growth as well.

Speaker 0: May I add something here? Just a reminder, Cencosud is non-core. It’s a business that is not part of our future. It’s the last piece of our footprint that we are working to get our way out of it. We are optimistic in that process. When you look at the bank ex Cencosud, we are very much in line with our historical performance and very much in line with competitors. The overall outlook in Chile is one that’s improving on the back of the last election. We are overall optimistic in Chile.

Doug Young, Analyst, Desjardins Capital Markets: Just maybe follow up, Shannon, you know, what is the outlook for the Cencosud? Look, I know it’s not core, but it does still go through your results. Should we expect further deterioration? Francisco, like, you know, I know this isn’t core, can you maybe give me an update in terms of the plans of divesting or getting out of that partnership?

Darko Mihelic, Analyst, RBC Capital Markets6: Yeah. I’ll start. In terms of our expectations for IB, as per my prepared remarks, we are expecting them to be elevated, but stable. That is really recognizing as you go throughout the portfolio, when you look at the macro, when you look at the mix, that is our expectations as we go forward. As it relates to Chile, consumer finance, as Francisco mentioned, this is a higher margin contributor to our portfolio, but it’s certainly impacted by the macroeconomic environment in Chile. Again, when we look out at the balance of the year, we are expected to see that elevation continue throughout.

Speaker 0: Yeah, good point, Shannon. Thank you. Two things.

Francisco Aristeguieta, Head of International Banking, Scotiabank: Yeah, back in October of last year, there was a change in regulation in Chile that basically identifies any collecting calls. This type of segment is more prone to avoid those calls, challenging collections. We have overcome that limitation, and we’re back on track. Again, we got to see performance consolidate in the coming quarters. As it relates to commenting on what we’re going to do with Bancosud, we don’t do that. What we can do is revert to what we’ve done, and we’ve been extraordinarily disciplined in how we manage non-core assets, and we’ve demonstrated with what we’ve done with CrediScotia, what we’ve done with Colombia, Panama, and Costa Rica. This is no exception. We’re very focused on delivering on our commitments.

Darko Mihelic, Analyst, RBC Capital Markets7: Appreciate the time. Thank you.

Darko Mihelic, Analyst, RBC Capital Markets1: Your next question comes from the line of Gabriel Dechaine with National Bank Financial. Please go ahead.

Gabriel Dechaine, Analyst, National Bank Financial: Hey, good morning. I just want to stick to the credit discussion here on the guidance. You know, you did guide the high 40s, mid-50s this year, and you’re saying it’s going to be improving in the, you know, second half of the year. You’re saying it’s elevated for a while, then you list a bunch of issues in the Canadian portfolio and then the international portfolio, and then the, you know, some of the things that are going to move in the right direction. A lot of stuff to chew on there. Let’s just simplify it. When you look at your, you know, your glide path or trajectory for impaired PCLs over the course of the year, is it higher now than what you were thinking a quarter ago?

Maybe some of this improvement stuff, you know, might be later in the year, but that’s more of a, you know, calendar year thing than a fiscal year thing, so we might be talking about 2027 before these impaired losses start to decline.

Darko Mihelic, Analyst, RBC Capital Markets6: Yeah. first, Gabe, thanks for the question. you know, maybe, again, to go back to the outlook that we gave at the end of last year, a few things. first, we are where we expected to be, and then we had indicated elevated PCLs, impaired PCLs in the first half of the year.

Gabriel Dechaine, Analyst, National Bank Financial: Yep.

Darko Mihelic, Analyst, RBC Capital Markets6: To your point, there are a lot of moving pieces here. That’s just the, I think, the nature of our portfolio. As we walk through those pieces, again, if I kind of anchor back to maybe some of the key points in my remarks, you know, when we look at Canadian Banking, we are seeing early signs of improvement in our unsecured portfolio. That is certainly a factor as we look forward. You know, I talked about elevated but stable NIB. That is a factor of our outlook for the balance of this year. As I think about corporate and commercial, there can be lumpiness there. Again, you know, we’re quite comfortable with those portfolios and how they’re performing.

If I look back to, you know, the information or what we were looking at when we gave our guidance, it still holds today. Now, as I mentioned earlier, the macro is a factor in that guidance.

Gabriel Dechaine, Analyst, National Bank Financial: Mm-hmm.

Darko Mihelic, Analyst, RBC Capital Markets6: We’re still operating in, you know, a fairly uncertain environment. Depending on how the macro plays out, in terms of the timing throughout the year, that could certainly have an impact, but we’re still looking at the latter part of this year.

Gabriel Dechaine, Analyst, National Bank Financial: Okay, just to be clear, unsecured in your lexicon means, includes autos, right?

Darko Mihelic, Analyst, RBC Capital Markets6: no, it’s credit cards and ULOC.

Gabriel Dechaine, Analyst, National Bank Financial: Okay. Mexico, I know in the past, in the IB segment, you know, whenever there’s a hurricane or whatever, we start thinking about the resorts exposure. You know, given recent events in, well, very recent events in Mexico, like, how big is your resorts exposure and, you know, tourism industry more broadly, I suppose?

Francisco Aristeguieta, Head of International Banking, Scotiabank: Well, listen, I’ll make a couple of comments on Mexico, and then, and so maybe you add in. I mean, obviously, what’s happened over the last couple of days, came as a little bit of a surprise, but if you take a step back and think what President Sheinbaum’s doing, she’s addressing the three areas that the U.S. has been concerned about: immigration, Chinese investment, and rule of law.

Gabriel Dechaine, Analyst, National Bank Financial: Mm-hmm.

Francisco Aristeguieta, Head of International Banking, Scotiabank: Now she’s on to the third pillar of that. We’ve seen a much more stable environment this morning than we did yesterday. In terms of our employees and our clients, everyone’s safe, and branches are actually open today. We don’t see a huge impact or any impact as it relates to go forward from a financial performance perspective.

Darko Mihelic, Analyst, RBC Capital Markets6: Yeah, let me add. Thank you, Scott. Again, apologies for my voice. On our strategy in Mexico, we are not actively participating in resort financing of any kind.

Gabriel Dechaine, Analyst, National Bank Financial: Okay.

Francisco Aristeguieta, Head of International Banking, Scotiabank: Our exposure is related to working capital, associated to merchant acquiring services on very high, significantly consolidated, hotel operators on their working capital side. We exited that business a long time ago, and we’re very selective when we choose to do anything of the sort. Normally, we’ll be limited to an expansion of an existing profitable facility rather than in the greenfield, project. We’re not concerned at all in specific exposures in Mexico. The impact of tourism on the overall GDP of the country is significant.

Gabriel Dechaine, Analyst, National Bank Financial: Mm-hmm.

Francisco Aristeguieta, Head of International Banking, Scotiabank: As we outlined, we did not expect this year for Mexico to have significant GDP growth. We’re looking at half a point. It is not short-term good news, but I think it is a necessary set of actions that the government is implementing, for the long-term benefit of the country. We’re going to go through some short-term volatility, but very much in line with what we want to see the country do in the long term, given our commitment to the country.

Darko Mihelic, Analyst, RBC Capital Markets8: No resort or resort operator exposure in Mexico? I

Darko Mihelic, Analyst, RBC Capital Markets5: No, no.

Darko Mihelic, Analyst, RBC Capital Markets8: Okay.

Darko Mihelic, Analyst, RBC Capital Markets5: No.

Darko Mihelic, Analyst, RBC Capital Markets8: All right. Well, good to hear your employees are all safe. Thanks.

Darko Mihelic, Analyst, RBC Capital Markets2: Your next question comes from the line of Paul Holden with CIBC. Please go ahead.

Darko Mihelic, Analyst, RBC Capital Markets3: Hi. Thanks. Good morning. I want to talk about the deposit margin priority you brought up. You know, I know you’ve highlighted change in funding mix over time, reducing wholesale, increasing the proportion of low-cost retail. Also growing the GPT business. I guess I want to ask, like, based on public disclosure, what would you encourage us, like, if you had to pick two or three metrics other than the NIM, to sort of follow to show the improvement you’re making in funding that should result in better NIM? What would you encourage us to track, and how do those results look in Q1?

Darko Mihelic, Analyst, RBC Capital Markets4: Sure, Paul, I’ll start. Thanks for the question. I think deposits is an area of focus, right? I mentioned it in a previous answer. It’s something that you’ve heard from us repeatedly. You’re seeing the outcomes. Like you said, NIM is an outcome of the efforts that the business are doing to improve the deposit profile. What do we track? We track checking accounts, savings accounts in the Canadian Banking like we do in International Banking. We have a slightly different definition. We call it core deposits, which is another euphemism to say these are primary customers for us, who we believe will be the most profitable. Deposits are a big component of that. The second thing I would track is saying, are we growing our assets in line with our deposit growth?

It’s something we’ve been on for some time, and we’re trying to improve and reduce our dependency on what we call wholesale funding. We have done better than what we thought at this time in our strategic plans. That’s helping because these deposits are very valuable to us, apart from improving client primacy. The third thing you would see is business mix shift. That should start happening both in International Banking as well as in the Canadian Banking, as it relates to the asset side of the balance sheet. How can we improve our margins? We think about risk-adjusted margins specifically. Are we deploying our capital and our funding and our liquidity with the right clients? We focus a lot on that. Another component always, whether it’s GBM or the PNC businesses, is pricing.

Are we pricing for the risks that we are taking, how can we maximize the returns that we are deploying for the capital that we’re deploying in these relationships? Lots of effort. If you spent a day with us in our office, you’ll realize this is the conversations we have across the business line and across the risk functions as we talk about how can we continue to improve the risk profile of the company while continuing to improve the return profile as well. Easier to track many of these things. Some of it will be better in one quarter compared to another quarter. That is just the nature of the business we are in.

I just point to the challenges that we had previously, which we’re starting to improve on, specifically in the Canadian Banking side, the level of savings and deposits, growth attached to it at 5%. Term has been a bit of a drag, but the net of it, we’re quite pleased with how disciplined we are on term deposits and how we are continuing to focus on what we believe are very valuable core deposits. That’s what we track.

Darko Mihelic, Analyst, RBC Capital Markets5: Hey, Raj, one of the things in the quarter, and it’s not overly impactful for the enterprise, but it is impactful for GBM, is just the margin expansion.

Darko Mihelic, Analyst, RBC Capital Markets4: GBM, yes.

Darko Mihelic, Analyst, RBC Capital Markets5: Maybe, Travis, just talk a little bit about how you’re thinking about discipline as it relates to deposit pricing and then loan pricing as well, and how that is contributing to margin expansion in your business.

Darko Mihelic, Analyst, RBC Capital Markets8: Thanks, Scott and Raj. I mean, listen, if you, if you step back and look at the GBM business, effectively what we’re doing is managing our asset betas and our deposit betas. We’ve seen rates come down, and we’ve had more luck on managing our deposit betas, where we’ve been able to drop the deposit costs faster than the drop in asset yields, even though it’s a mostly a floating book. It’s just incredibly incredible relentless focus on the deposit cost, name by name, and then making sure that we’re fighting for basis points on the loan yield side, too.

secondly, there it’s just a small component, but the, you know, the SOFR moves at the end of the year, you know, is a nice impact to over fed funds that you’ve seen. Overall, I think everything we do is really trying to focus on that total relationship, that loan and the deposit, and trying to move away from loan onlys and try to get some deposit pricing concessions, if you will, as we look at that total relationship.

Darko Mihelic, Analyst, RBC Capital Markets3: We have second question related to, again, the ROE expansion theme and the drivers there. One of the other key ones clearly is the efficiency ratio, and again, something you’ve made good progress on to date. I guess the question people would ask on that one is, you know, given the tight expense control and given the evolving banking sector or evolving AI and technology investments more broadly, like, how do we get comfort that you’re making the right and appropriate level of investments for the future in the business at the same time as bringing down the total productivity ratio?

Darko Mihelic, Analyst, RBC Capital Markets5: Yeah, Paul, it’s a great question. I mean, one of the things that we’ve been really focused on is making sure we’re running this business with discipline, which then allows us to take those savings and reinvest in areas of the business that are going to help us in the future. We look at technology as an example where we’ve historically run a decentralized technology budget. Over the last 3 years, we’ve centralized that. We’ve been investing in getting our data to the cloud. We’ve been investing in getting our data to an optimized state so we can run AI at scale. We’ve been investing in getting the team in place with significant additions, even in the last 2 months, or sorry, 12 months, where you’ve seen 2 prominent data and AI experts added to our field.

We’ve been proving out cases like the one I referenced on the call. You know, as you think about data and AI, this is definitely extremely important for the success of this bank going forward. We’re managing a cost base that has lots of opportunities to be more efficient, to allow us then to invest in some of these areas that are extremely important. I think about the Canadian Banking as an example. You know, we went through this significant restructuring. We’ve given guidance that, you know, you’re going to see positive operating leverage, but we are going to reinvest the savings to take care of our retail clients, back to the deposit conversation that Raj had.

This is a balance between making sure that the historic business is more efficient, which allows us to take the capital and the expense and invest to prepare us for the future. That’s how we think about it as a management team.

Jillian Shea, Analyst, UBS: Got it. Got it. Okay. Thanks for your time. Appreciate it.

Darko Mihelic, Analyst, RBC Capital Markets1: Your next question comes from the line of Mario Mendonca with TD Securities. Please go ahead.

Mario Mendonca, Analyst, TD Securities: Good morning. Scott, a sort of broad question for you. I suppose if you want to sort of farm it off to the segments, it would make sense, but really starting with you. Looking at this bank over the last few years, you’ve been on this optimization, rationalization, strategy for some time now, but we really haven’t seen any growth emerge. Looking back, it’s probably Q4 ’23 since we saw any meaningful growth in loans, probably even going back a little further than that. What’s your overall impression on when Scotia can actually sort of start participating in growth again? Again, I’m not looking at anything special. I’m just saying something more in line with your peers in the sort of mid-single digit range.

Darko Mihelic, Analyst, RBC Capital Markets5: Yeah, no, I mean.

Mario Mendonca, Analyst, TD Securities: I’m putting the loan growth now.

Darko Mihelic, Analyst, RBC Capital Markets5: Yeah, no, I’ve got it. One, I do think we’ve been through a phase here where we’ve optimized, and you look at the International Banking is probably the perfect example of that, where we’ve taken out a significant amount of costs through the regionalization efforts, which have allowed us to get to the 16% ROE, and now we have this pivot to growth, which I think you’ll see. Philosophically, I think loan growth is important, Mario, but it’s important because it’s, you know, it talks to additional clients, and it talks to more market share. If you think about what we’ve done here, we’ve actually grown 11% revenue without significant loan growth.

This shift, this philosophical shift that we’re doing from volume to value, is actually resulting in higher ROE, higher fee income, more capital efficient business. Now, as the economies improve, we are going to see higher loan growth. You know, as I think about Aris’s business, the business mix opportunity of lower mortgage growth, higher growth in some of these other areas like commercial mid-market, small business, et cetera. That will be a combination of loans and a more holistic relationship with the client that involves cash management, involves deposit, involves ancillary revenue. I would hate for you to walk away saying that kind of loan growth is the definition of success here. It’s ROE expansion, it’s fee income, and loan growth will come about because of that, because we’ll be dealing with more primary clients.

Of course, we’re a bank. We’ve got a big balance sheet. We’ll want to provide that service to our banks, but only when it’s a, you know, it’s a profitable primary client relationship.

Mario Mendonca, Analyst, TD Securities: Okay, maybe, Shannon, a quick question for you. On a couple of occasions, you referred to early signs of improvement in the unsecured portfolio. Can you be more specific? What signs are you seeing that would cause you to say that?

Darko Mihelic, Analyst, RBC Capital Markets6: Yeah, thanks, Mario. Thanks for the question. What we are seeing in both our credit card and our ULOC portfolio is improvement in the 30-plus day delinquency. That is sequential. We have seen a few months of that, so that’s specifically what I’m pointing to there.

Mario Mendonca, Analyst, TD Securities: Do you know why that’s. What make you think that’s causing that?

Darko Mihelic, Analyst, RBC Capital Markets6: I think there’s a few things. I mean, we certainly have seen employment start to trend down, and again, that can be a bit of a lagging impact. You know, I spoke also to collections effectiveness. That is a focus for us here, and so that could also be having an impact as well.

Mario Mendonca, Analyst, TD Securities: Okay, thank you.

Darko Mihelic, Analyst, RBC Capital Markets1: Your next question comes from the line of Jillian Shea with UBS. Please go ahead.

Jillian Shea, Analyst, UBS: Thanks for taking the question. I just wanted to touch on the GBM segment. Travis, you mentioned in a previous question around margin and pricing, but perhaps just drilling down on the margin, you know, obviously, it was up substantially in the quarter. It’s been on an upward path over the past year. Is there still more to do there in terms of the margin and funding costs? Just tying that into durability of revenues in the segment. Obviously, we’ve had constructive markets, but with the margin up, can you just talk about the durability of the revenues in the segment, and then just how to think about the net income outlook for the segment over the course of the year?

I think you guys had talked about more a normalized number of CAD 475 million-CAD 500 million, but, you know, clearly you outperformed that in the quarter. Just trying to think through the net income trajectory for the year and how that ties into the revenue line.

Darko Mihelic, Analyst, RBC Capital Markets5: Perfect. Thanks, Jill. You gave a lot of questions in there. I’ll try to unpack them. If I miss one, please let me know. If you think about the margin, absolutely, we’re quite proud of the 40 basis point plus expansion on the margin side. Again, we’re not changing the risk profile of the book. You can see it in the data. Our investment grade is still predominantly investment grade. We’re really attacking both sides of the balance sheet, both on the loans and the yields, as I mentioned before. We’re having much more success on the deposit side, reducing our deposit costs, and you’ve seen that coming through the yield. I would say that this is in partnership with Francisco.

Darko Mihelic, Analyst, RBC Capital Markets8: ... you know, the, the stuff we’re building out in GTB is quite powerful. We’re building a sales force. We’re building better analytics and data. We’re better understanding of our profitability by client, by relationship, by product. We’ve also been remixing the quality of our deposits. We’ve been able to grow deposits, but embedded in that is also remixing of higher quality deposits, more operating deposits, a better sales force, a better go-to-market strategy with GTB and the corporate bankers, better cross jurisdictional approach when you think about multinational. Tremendous opportunities from clients going north to south. We bank a lot of Fortune 1000 companies with operations around the globe, and we are really tied together.

Francisco and I are working incredibly closely together, making sure that we’re attacking every single name and every single opportunity, and it’s a huge strategic push of both of our businesses, and you’re seeing that play out in the numbers. As far as margin expansion from here, I think long term, there’s tremendous opportunity as we build out our operating and our payments capabilities, but there’s a long sales cycle to that. There’s a long ramp to that. Our clients are being informed, our bankers are being trained, our capabilities are improving every single day. We’re investing in these capabilities jointly with Francisco and GTB and International Banking and our Canadian clientele.

I think you’re going to see some output of that over the long term, but I don’t think you’re going to see the margin expand 40 basis points, you know, in the near term, again, until we build out these capabilities, but there is still room to grow on that. As far as I think your next question was on the earnings run rate. Listen, we had a great quarter. It’s one of our better quarters we’ve had in a very, very long time, if you look at the data. We feel quite confident about it’s a very constructive market. It’s very constructive volatility.

What I mean by that is, you know, when you’re seeing SOFR and Fed funds and some of the volatility, we’re doing quite well on that on the trading business. When I say constructive volatility, it’s also been leading to a very active DCM and ECM and investment banking business. When that volatility starts to break a little bit, those more finicky businesses that are more market dependent, tend to slow down. We hope that the volatility remains constructive throughout the year. We’re watching it very, very closely, and we’re quite happy with it. I think our guidance sale remains the same. We always have a little bit more volatility going into the end of the year where we can capitalize on it.

We’ll look and expect some normalization of that and probably back towards our run rate. Remember, in that run rate, our pre-tax, pre-provision revenue is growing, you know, between 8% and 10%, depending on if you look on the quarterly or yearly basis. Embedded that is significant investments to new capabilities, new products, new services, new teams, cash management, better technology, better analytics, and a better go-to-market strategy that we think will pay dividends over the long term. We’re quite disciplined in that approach, but we are trying to build more diversification so we can have that stable ROE over the long term. That’s our goal. Did I miss any questions?

Darko Mihelic, Analyst, RBC Capital Markets6: Nope, that was it. Thank you. Very helpful.

Darko Mihelic, Analyst, RBC Capital Markets8: Okay.

Darko Mihelic, Analyst, RBC Capital Markets1: Your next question comes from the line of Darko Mihelic with RBC Capital Markets. Please go ahead.

Darko Mihelic, Analyst, RBC Capital Markets: Hi, thank you. I’ll try and be really quick here. As I stare at the credit quality statistics and some of the forward-looking indicators, including 90-day past delinquency, and listening to your remarks about mortgages, it sparked a reminder of me to think about this. You mentioned that this is really like COVID-era vintages. Can you remind me what it is about that vintage that’s causing the issue here? The real question is, are you in a state where perhaps you might be, you know, helping customers out with deferrals or any other sort of mechanism to prevent outright impairments?

Darko Mihelic, Analyst, RBC Capital Markets6: Thanks, Darko, for the question. In terms of that cohort or that era, it’s, I’d say, recognizing what was happening at that time, you know, very high house prices, very low interest rates. When we look at that particular cohort, that is a group that we are seeing having some stress. I would also say that that is concentrated primarily in Ontario and the GTA. Although I think it’s also important to reinforce, we have very low or very comfortable, say, LTVs on that portfolio. In terms of your question on supporting our clients, you know, we’re clearly supporting where we can, recognizing, you know, there are limitations to what we can do.

We need to make sure that we are meeting the expectations in terms of when we can provide support. Again, that is happening through our collections activities. I would call out those two items. I don’t know if that answers your question.

Darko Mihelic, Analyst, RBC Capital Markets: Is it material?

Darko Mihelic, Analyst, RBC Capital Markets6: It-

Darko Mihelic, Analyst, RBC Capital Markets: How much is it saving you in terms of impairments? If, if we thought about the number of mortgages or customers that, you know, might have the loan deferrals or any other mechanisms that would prevent them?

Darko Mihelic, Analyst, RBC Capital Markets6: No, it’s not material, Darko. Then again, that comes back to the very strict guidelines or requirements in terms of when you can provide those types of support to our clients. I would not call it material.

Darko Mihelic, Analyst, RBC Capital Markets: ... just one last quick question, on that topic. Is it primarily a variable rate or fixed rate where you’re seeing these issues?

Darko Mihelic, Analyst, RBC Capital Markets6: We’re actually seeing it in both. I would say.

Darko Mihelic, Analyst, RBC Capital Markets: Okay. All right, great. Thank you.

Darko Mihelic, Analyst, RBC Capital Markets6: Okay.

Darko Mihelic, Analyst, RBC Capital Markets1: Your next question comes from the line of Matthew Lee with Canaccord Genuity. Please go ahead.

Matthew Lee, Analyst, Canaccord Genuity: Hey, thanks for sneaking me in. Sorry to go back to Francisco with your cold, but given the strength of the outline initiatives you’ve outlined, I’m a bit surprised to see such a small contribution from this segment on the waterfall on slide 5. If you were to isolate International, you know, take out Wealth and GBM, but just International by itself, would that ROE contribution be close to 20 or 30 basis points, or is Q1 really a high-water mark just because of how much you’ve achieved?

Darko Mihelic, Analyst, RBC Capital Markets4: Hey, Matt, how about I start? It’s Raj, and then Francisco can add if there’s something specific to IB.

Matthew Lee, Analyst, Canaccord Genuity: Sure.

Darko Mihelic, Analyst, RBC Capital Markets4: We lumped in three segments there, as you noticed. It’s got GBM, it’s got Wealth, and it’s got International Banking. If I split the three, Wealth, we are very confident. That’s actually the biggest contributor we think that will continue to grow from the 17.9%, but it’s about 15%-20% of the bank. You put that in perspective, we think it’ll help us. GBM, we are actually being cautious. You just heard Travis talk about how we’d like to continue to improve the returns. Now, 14.1% is a great ROE for that business. We know there might be some moderation depending on how markets behave. That’s a bit of an offset if you look at it. International Banking being at 16%+, they’re well ahead of where we thought we’ll be.

Do we have greater confidence that this will be better than what we have factored into this number that we put on combining the three business lines? Absolutely. International Banking, as you know, it’s got multiple countries. Francisco talked a little bit about the macro, particularly in Mexico. We want to be more confident about the Mexico GDP growth, and we think that that could be a greater contributor. I would say that at 16%, they’re in good spot. In a couple of years’ time, they should improve, but I wouldn’t put a lot of it in the numbers that we disclosed right now. I’d probably leave it at that.

Matthew Lee, Analyst, Canaccord Genuity: Okay, thanks. Maybe if I just make one last one in here. KeyBank, you’ve had it for a couple of years now. The investment has done fairly well. I’m sure you’ve been learning a lot. Can you just update us as to what the plan is for that asset going forward? It didn’t sound like you need a U.S. retail bank for your North American corridor strategy. Just any update on that is great.

Darko Mihelic, Analyst, RBC Capital Markets5: Thanks, Matt. As you know, we have 14.9%, so $400 million of NIF per year, 15%-20% return on capital. We are pleased with it. Jackie sits on the board. We’ve got a lot of learnings from that. As I said last quarter, there’s no plans to increase our absolute dollar investment into KeyCorp. You know, I think our priority is organic growth here or share repurchases. You know, that being said, as they execute on their $1.2 billion share repurchase, which we’re very supportive of, we’ll probably tick up a little bit in terms of ownership just because we won’t bend into it. Same plan as we talked about last quarter.

Matthew Lee, Analyst, Canaccord Genuity: Okay, thanks so much. Appreciate it.

Darko Mihelic, Analyst, RBC Capital Markets1: There are no further questions on the line. I would now like to turn the meeting over to Rajagopal Viswanathan.

Darko Mihelic, Analyst, RBC Capital Markets4: Thank you very much. Thanks, all of you, for participating in our call. On behalf of the entire management team, I appreciate you all taking the time to talk to us. We look forward to speaking to you again at our Q2 call in May. Have a great day.

Darko Mihelic, Analyst, RBC Capital Markets1: Ladies and gentlemen, this does conclude today’s conference call. Thank you for your participation. You may now disconnect.