Analyst Ratings January 29, 2026

RBC Cuts ServiceNow Price Target to $185 but Keeps Outperform Rating

Analyst trims target amid peer multiple compression despite the company’s Q4 beat and optimistic CY/26 outlook

By Nina Shah NOW
RBC Cuts ServiceNow Price Target to $185 but Keeps Outperform Rating
NOW

RBC Capital lowered its price target on ServiceNow to $185 from $195 while keeping an Outperform rating. The revised target remains well above the stock’s current trading level near $129.62 and close to its 52-week low. RBC cited peer multiple compression for the reduction but continues to highlight ServiceNow’s growth prospects tied to enterprise AI adoption and a robust Q4 2025 earnings beat.

Key Points

  • RBC Capital lowered its price target on ServiceNow to $185 from $195 but kept an Outperform rating, signaling continued conviction despite valuation pressure.
  • ServiceNow beat fourth-quarter 2025 estimates with EPS of $0.92 versus $0.89 expected and revenue of $3.57 billion versus $3.53 billion expected, while offering an initial CY/26 organic outlook.
  • The reduction in the price target was driven by peer multiple compression, though RBC still anticipates potential for over 20% currency-adjusted organic growth and sees upside from enterprise AI adoption.

RBC Capital has reduced its price target on ServiceNow Inc. to $185.00 from $195.00, while retaining an Outperform rating on the shares. The refreshed target is substantially higher than ServiceNow’s current market price of $129.62, with the stock trading not far above its 52-week low of $123.78.

The move to lower the target came even as RBC’s analyst Matthew Hedberg characterized the company’s most recent reporting as a "clean beat" and noted an initial CY/26 organic outlook. Those operational signals, RBC says, directly addressed several bearish arguments investors had been making about the company.

Despite the favorable reception to the operational update, investor sentiment has been weak: the stock has fallen 34.75% over the past six months. RBC flagged that market sentiment should improve over time now that some of the short-case points have been tackled publicly.

The firm described ServiceNow as an "attractive non-consensus idea" with exposure to enterprise AI adoption, which RBC believes could hit an inflection point in 2026. That secular opportunity underpins RBC’s continued conviction even as the firm trimmed its absolute valuation target.

RBC attributed the price-target reduction principally to peer multiple compression. The adjustment in target reflects a lower multiple environment among comparable firms rather than a change in RBC’s underlying growth expectations. The firm continues to expect ServiceNow could deliver in excess of 20% currency-adjusted organic growth.

On the fundamentals, ServiceNow reported fourth-quarter 2025 results that exceeded analyst estimates. The company posted earnings per share of $0.92 versus a forecasted $0.89, a 3.37% surprise, and revenue of $3.57 billion versus the $3.53 billion consensus. The earnings call did not include any announcements related to mergers or acquisitions.

RBC’s combination of an earnings beat, a healthy organic-growth outlook, and a maintained Outperform rating highlights a tension between operational progress and valuation pressure in the market. The firm noted that its price-target cut stems from a compressed peer multiple landscape rather than a downgrade of ServiceNow’s growth trajectory.

There have been no recent analyst upgrades or downgrades reported for ServiceNow, according to the information available alongside these developments. Investors and market observers now have the company’s most recent earnings and guidance to weigh against broader sector valuation dynamics.

Risks

  • Persisting negative investor sentiment and a 34.75% decline in the share price over six months could restrain near-term upside for the stock, impacting equity market performance in the technology/software sector.
  • Continued multiple compression among peers may keep valuation levels subdued even if ServiceNow sustains operational growth, creating uncertainty for returns to shareholders in the software sector.
  • Timing of enterprise AI adoption remains an uncertainty; while RBC cites a potential inflection in 2026, realization of that inflection is not guaranteed and may affect ServiceNow’s growth trajectory and related tech-sector expectations.

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