"ManpowerGroup" Q2 2026 Earnings Call - AI Partnerships and U.S. Staffing Surge Drive Early-Cycle Recovery

Operator, Conference Call Operator, ManpowerGroup: Welcome to ManpowerGroup’s second quarter earnings results conference call. You’ll be put into listen-only mode until the question and answer time begins. This call is being recorded. If you care to drop off now, please do so. I would now like to turn the call over to ManpowerGroup’s Chair and CEO, Mr. Jonas Prising. Sir, you may begin.

Jonas Prising, Chair and CEO, ManpowerGroup: Good morning, thank you for joining us for our second quarter 2026 conference call. Our Chief Financial Officer, Jack McGinnis, and our President and Chief Strategy Officer, Becky Frankiewicz, are both with me today. For your convenience, our prepared remarks are available in the investor relations section of our website at manpowergroup.com. I’ll begin with a brief overview of the quarter, including how we’re seeing conditions evolve across our markets, and then I’ll share a few updates on our transformation as well as our longer-term objectives. Becky will then provide an update on client momentum and the opportunities we’re capturing with AI, followed by Jack, who will walk through the detailed financial results and our guidance for the third quarter of 2026. I’ll close with a few comments before we open the line for Q&A. Jack will now cover the Safe Harbor language.

Jack McGinnis, Chief Financial Officer, ManpowerGroup: Good morning, everyone. This conference call includes forward-looking statements, including statements concerning economic and geopolitical uncertainty, which are subject to known and unknown risks and uncertainties. These statements are based on management’s current expectations or beliefs. Actual results might differ materially from those projected in the forward-looking statements. We assume no obligation to update or revise any forward-looking statements. Slide two of our earnings release presentation further identifies forward-looking statements made in this call and factors that may cause our actual results to differ materially and information regarding reconciliation of non-GAAP measures.

Jonas Prising, Chair and CEO, ManpowerGroup: Thanks, Jack. During the second quarter, we delivered strong results with revenues ahead of expectations underscored by growing client demand and accelerated delivery of our strategy. Our reported revenues were $4.9 billion, representing constant currency growth of 6%. System-wide revenue, which includes our expanding franchise revenue base, was $5.3 billion. Adjusted EBITDA margin of 2.1% reflects improving demand trends and operating leverage. These results reflect good execution across our brands and markets, continued cost discipline, and improving demand. We continue to leverage our scale and global footprint and focus commercial efforts on verticals where demand is strongest and where we have a clear opportunity to win and capture market share. We are encouraged by our performance across our brands. Specifically, within Manpower, demand indicators have strengthened, and the brand delivered its fifth consecutive quarter of growth, with revenue up 8% in constant currency.

We are seeing positive momentum across key verticals including manufacturing, automotive, aerospace, logistics, and retail. In the U.S., Manpower performance Q2 was particularly strong, driven by accelerated sales activity and a robust pipeline that continues to build. We’re also seeing a meaningful improvement in Northern Europe, which was profitable this quarter and represents a significant and broad-based year-over-year improvement. While there’s still more progress to make, the actions that we have taken are driving improved performance. Experis, our technology resourcing and services business, delivered encouraging improvement driven by sustained demand for specialized capabilities in cloud migration, application development, data, and AI. Our partnership approach and human plus agent offerings are addressing new market needs, all contributing to a pipeline of higher value opportunities with clients seeking both agility and deep technical expertise. We expect continued improvement in Q3.

In Talent Solutions, we delivered sequential improvement and are encouraged by the strength of the pipeline. We’ve sharpened our strategic focus and strengthened how our teams, capabilities, and expertise come together globally. This alignment enables us to reduce complexity, accelerate innovation, and deliver stronger client outcomes. Across the portfolio, we continue to actively shape our business towards higher value opportunities where capabilities are most differentiated. Our experienced leadership team remains focused on executing against today’s demand while positioning the company for the opportunities we anticipate tomorrow. We remain disciplined in our approach to pricing and client selection, supporting stronger returns over time. Before I hand it over to Becky, I’d like to share a few high-level updates on our transformation. At the beginning of the year, we told you this was going to be a pivotal moment in our transformation, and we are delivering on that commitment.

Specifically, we said we would optimize our current cost base and align capacity with client demand. Last quarter, we launched our expanded global strategic transformation program, expected to deliver $200 million in permanent cost savings in 2028. This program will create a more efficient cost structure while positioning our brands to capture market share. We have a clear path to deliver these savings. We are making strong progress. We committed to using the same discipline to review our portfolio to ensure we have the right asset base. As a result, the sale of Jefferson Wells’ U.S. business was completed during the second quarter. A concrete example of prioritizing investment and management attention behind the core higher return opportunities where we see the greatest potential to create value.

Taken together, our transformational cost out and portfolio optimization actions have put us in a better position to generate operating leverage as demand continues to improve. Looking ahead, we’re committed to delivering at pace.

Our first priority is to execute and continue to drive momentum across the business, including the strong performance from Manpower and tangible improvement across Experis and Talent Solutions. This requires focusing our commercial initiatives on the regions and verticals that will drive the greatest demand. We will equally stay focused on our longer-term ambition to position ManpowerGroup for durable, profitable growth through the cycle. This includes sequencing the global rollout of the cost transformation program and deliver our $200 million cost target on schedule, continuing to redesign our front-office sales and recruitment processes to enhance productivity, and leveraging AI to create sustainable commercial opportunities to accelerate growth. I will now turn it over to Becky to go deeper on how we’re enhancing productivity and commercializing our AI capabilities.

Becky Frankiewicz, President and Chief Strategy Officer, ManpowerGroup: Thanks, Jonas. As Jonas just shared, we are focused on accelerating how we leverage AI in two key areas, to enhance effectiveness within our own organization and to create commercial opportunities that become growth multipliers. First, as I discussed last quarter, AI-centric enhancements are critical to our ability to accelerate our go-to-market strategy, identify the highest value opportunities, and capture incremental revenue. We are encouraged by how it is influencing organic growth by pinpointing the highest probability opportunities so our teams can focus their efforts where sales conversion and revenue impact are the highest. We are leveraging this tool in many of our largest markets and are on track to scale to almost 70% of revenues by year-end.

The other half of the effectiveness equation is creating a differentiated talent experience, critical to attracting and retaining the skilled associates and consultants our clients value most. We are continuing to advance our AI-powered screening and interview experiences to meet talent where and when works for them. We are on track to scale to 70% of revenues by year-end, improving fill rates and accelerating time to hire. As it relates to new commercial opportunities, we are leveraging AI as a growth multiplier and are focused on anticipating fast-moving client buying behavior and responding at speed. Over the last few weeks, I’ve been meeting with many of our clients across Europe and around the world. I continue to hear that organizations across industries are focused on how AI can be deployed responsibly to add capability and improve business outcomes.

This is creating a new set of opportunities for ManpowerGroup. We are capturing these opportunities with a partnership approach that we believe is a new value creation lever. By building new go-to-market alliances with industry leaders that bring complementary expertise, we are creating net new revenue streams that expand our addressable market and accelerate speed to solution in an efficient and cost-effective way. We believe the next decade of AI adoption will be defined by partnerships that combine technology, talent, and workforce expertise. We are intentional on building these relationships now. Last quarter, you heard me discuss our partnership with SoundHound AI, the global leader in voice and conversational AI. Since then, we have continued to build momentum and have begun converting opportunities into customer engagements.

We are seeing increased traction within our healthcare clients as organizations look to deploy conversational AI to improve both customer and employee experiences. We are making good progress expanding these opportunities beyond the U.S. Last week, we expanded our partnership capabilities with the launch of Accelerate Workflow, built with IBM watsonx Orchestrate. IBM provides the trusted underlying AI technology while Experis helps clients to unlock value, designing the workflow, implementing the solution, providing the talent, and helping to govern and manage the deployment over time. Unlike traditional AI consulting approaches, Experis brings together technology implementation, workforce transformation, and specialized AI talent, paired with our depth of human capabilities, to help organizations move beyond AI pilots and into scalable execution. These projects are particularly attractive because they combine high-value consulting, AI implementation, and ongoing managed services. Our competitive advantage is no longer defined by technology alone.

It comes from orchestrating an ecosystem of strategic partners and combining technology, talent, and services into integrated solutions that accelerate customer outcomes. We are seeing encouraging pipeline momentum as this partnership strategy continues to scale. As we continue to strengthen relationships with organizations such as SoundHound AI, IBM, Accenture, SAP, Microsoft, among others, we are broadening our capability, creating new routes to market, positioning the business for future growth. I look forward to updating you on our progress in future quarters. I will now turn it over to Jack.

Jack McGinnis, Chief Financial Officer, ManpowerGroup: Thanks, Becky. In the second quarter, we delivered reported revenues of $4.9 billion. System-wide revenue, including franchises, was $5.3 billion. Our second quarter revenue results represented constant currency growth of 6%. U.S. dollar reported revenues after adjusting for currency impacts came in above our constant currency guidance range. Gross profit margin came in within our guidance range. Considering the impact of the U.S. Jefferson Wells disposition, it was organically very close to the midpoint of our guidance. As adjusted, EBITDA was $103 million, representing a 15% increase in constant currency compared to the prior year period. As adjusted, EBITDA margin was 2.1%, up 10 basis points year-over-year, and came in at the midpoint of our guidance range. Organic days adjusted constant currency revenue increased 6% in the quarter, which was well above our midpoint guidance range of 3% growth, driven by our Manpower business.

Turning to the EPS bridge, reported earnings per share for the quarter was $1.13. Adjusted EPS was $0.99 and came in above our guidance midpoint. Walking from our guidance midpoint of $0.96, our results included a better operational performance of $0.04 and a foreign currency impact that was $0.01 worse. Restructuring costs and strategic transformation program costs represented $0.23. The gain on sale of Jefferson Wells U.S. business and liquidation of a discontinued business represented a $0.37 positive impact. Next, let’s review our revenue by business line. Year-over-year on an organic constant currency basis, the Manpower brand had a very strong growth of 8% in the quarter, up sequentially from the 6% growth in the first quarter. The Experis brand declined by 2%, an improvement from the 9% decline in the first quarter.

The Talent Solutions brand was flat year-over-year, an improvement from the first quarter decline of 1%. Within Talent Solutions, our RPO business continued a sequential revenue trend improvement from Q1, with stable revenue levels from the previous quarter. Our MSP business saw continued solid revenue growth, while Right Management declined slightly during the quarter. Looking at our gross profit margin in detail, our gross margin came in at 16.1% for the quarter. Staffing margin improved sequentially from the first quarter, and on a year-over-year basis represented a 60-basis point reduction, primarily due to mix shifts in the second quarter. This is an improvement from the 70-basis point decline in the first quarter. The staffing margin decrease was also impacted by the sale of the higher margin U.S. Jefferson Wells business early in the quarter, and considering this, was very close to the midpoint of our guidance.

Permanent recruitment activity resulted in a 10-basis point decline. Other services resulted in a 10-basis point margin decrease. Moving on to our gross profit by business line. During the quarter, the Manpower brand comprised 65% of gross profit. Our Experis professional business comprised 19%, and Talent Solutions comprised 16%. During the quarter, our consolidated gross profit grew by 1% on an organic constant currency basis year-over-year, an improvement from the 3% decline in the first quarter. Our Manpower brand grew 5% in organic constant currency gross profit year-over-year, an improvement from the flat first quarter year-over-year trend. Gross profit in our Experis brand decreased 6% in organic constant currency year-over-year, an improvement from the 11% decrease in the first quarter.

Gross profit in Talent Solutions declined 4% in organic constant currency year-over-year, which was an improvement from the 5% decrease in the first quarter. The improvement in trend was driven by RPO, while MSP trends also improved from the first quarter. Right Management had gross profit declines in the quarter on decreased outplacement activity. Reported SG&A expense in the quarter was $668 million. SG&A, as adjusted, was down 1% on a constant currency basis. The year-over-year constant currency decreases largely consisted of reductions in operational costs of $5 million. Dispositions represented a decrease of $4 million, while currency changes contributed to a $10 million increase. Adjusted SG&A expenses as a percentage of revenue represented 14.1% in constant currency in the second quarter.

Adjustments represented restructuring and strategic transformation program charges of $14 million, which were more than offset by gain on sale of Jefferson Wells U.S. business of $30 million. Balancing gross profit growth with strong cost controls while funding ongoing transformation to enhance EBITDA margin in both the short and long term remains one of our highest priorities. We continue to estimate restructuring and strategic transformation program charges to range from $10 million-$15 million on average per quarter through the end of the year. The Americas segment comprised 25% of consolidated revenue. Revenue in the quarter was $1.2 billion, representing an increase of 14% year-over-year on an organic constant currency basis. As adjusted, OUP was $45 million, and OUP margin was 3.7%. Restructuring charges of $3 million represented actions in the U.S. and Mexico.

The U.S. is the largest country in the Americas segment, comprising 59% of segment revenues. Revenue in the U.S. was $714 million during the quarter, representing an 8% organic days adjusted increase compared to the prior year. OUP as adjusted for our U.S. business was $24 million in the quarter. OUP margin as adjusted was 3.3%. Within the U.S., the Manpower brand comprised 29% of gross profit during the quarter. Revenue for the Manpower brand in the U.S. increased 16% on a days adjusted basis during the quarter, which represented strong market performance with eight consecutive quarters of growth and a significant step-up from the 5% increase in the first quarter. The Experis brand in the U.S. comprised 38% of gross profit in the quarter. Within Experis in the U.S., substantially all the revenues represent IT resourcing and services.

Experis U.S. revenue was flat on an organic days adjusted basis during the quarter, an improvement from the 15% decline in the first quarter as the business anniversaried strong healthcare IT projects in the prior year. Excluding the impact of healthcare IT project volumes in the second quarter, Experis U.S. revenue decreased 3% on a days adjusted basis during the quarter, an improvement from the first quarter trend. The Experis U.S. business expects a continued improvement in revenue trend into the third quarter. Talent Solutions in the U.S. contributed 33% of gross profit and saw a 6% increase in revenue year-over-year in the quarter, reflecting an increased rate of growth from the first quarter, driven by strong growth in both RPO and MSP during the second quarter. This was partially offset by declines in Right Management on lower outplacement activity in the quarter.

Overall, the U.S. had strong organic revenue growth in the second quarter, and we expect a similar rate of growth in the third quarter. Southern Europe revenue comprised 47% of consolidated revenue in the quarter. Revenue in Southern Europe was $2.3 billion, representing 4% growth in constant currency during the second quarter. As adjusted, OUP for our Southern Europe business was $79 million in the quarter, and OUP margin was 3.4%. Restructuring charges of $4 million represented actions taken largely in France and Italy. France revenue equaled $1.2 billion and comprised 51% of the Southern Europe segment in the quarter and was flat on a constant currency basis. As adjusted, OUP for our France business was $31 million in the quarter. Adjusted OUP margin was 2.6%.

France revenue trends were stable during the second quarter, and we expect a similar rate of revenue trend of flat to slight growth in the third quarter. Revenue in Italy equaled $522 million in the second quarter, reflecting an increase of 6% on a days adjusted constant currency basis. OUP as adjusted equaled $35 million, and OUP margin was 6.7%. Our Italy business is executing well and leads in the market. We estimate low to mid-single digit percentage revenue growth in the third quarter. Our Northern Europe segment comprised 17% of consolidated revenue in the quarter. Revenue of $825 million represented a 2% increase in organic constant currency. OUP was $2 million in the quarter. This represents year-over-year OUP improvement during the last three quarters, reflecting the outcome of the significant actions taken in previous quarters.

Our largest market in the Northern Europe segment is the U.K., which represented 33% of segment revenues in the quarter. During the quarter, the U.K. crossed back over to growth, with revenues increasing 2% on a days adjusted constant currency basis. The remaining countries in the region progressed as expected with largely stable to improving revenue trends. The Asia-Pacific Middle East segment comprises 11% of total company revenue. In the quarter, revenues equaled $519 million, representing an increase of 5% in constant currency. OUP was $24 million, and OUP margin was 4.6%. Our largest market in the APME segment is Japan, which represented 57% of segment revenues in the quarter. Revenue in Japan grew 4% on a days adjusted constant currency basis, and we expect a similar level of revenue growth in the third quarter. I’ll now turn to cash flow and balance sheet.

In the second quarter, free cash flow represented an outflow of $9 million, compared to an outflow of $207 million in the prior year. On a year-to-date basis, this represents significant year-over-year improvement in the trend, and we expect strong free cash flow during the second half. At quarter end, days sales outstanding was 56 days, flat from the prior year. During the second quarter, capital expenditures represented $6 million, and we did not repurchase any shares. Our balance sheet ended the quarter with cash of $181 million and total debt of $1.04 billion. Net debt equaled $863 million at quarter end and improved sequentially as we allocated capital from business sales to pay down our revolver, which typically peaks in usage at June 30th.

Our debt ratios at quarter end reflect total gross debt to trailing 12 months adjusted EBIT of 2.5x and total debt to total capitalization at 33%. Detail of our debt and credit facility arrangements are included in the appendix of the presentation. Next, I’ll review our outlook for the third quarter of 2026. We are forecasting earnings per share for the third quarter to be in the range of $0.96 to $1.06. The guidance range also includes an unfavorable foreign currency impact of $0.02 per share, and our foreign currency translation rate estimates are disclosed at the bottom of the guidance slide. Our organic days adjusted constant currency revenue guidance shows a continuation of the 6% growth achieved in the second quarter, again into the third quarter at the midpoint.

On a constant currency basis, which is impacted by the second quarter business disposition, the range is between a 3% increase and a 7% increase at the midpoint is a 5% increase. Business days and the impact of dispositions adjust our organic days adjusted constant currency revenue growth estimate to 6% at the midpoint. We anticipate stable underlying staffing margin into the third quarter, an estimated GP margin of 16% at the midpoint, which includes a full quarter impact of the higher margin U.S. business disposition and the current business mix. EBITDA margin for the third quarter is projected to be up 10 basis points at the midpoint compared to the prior year. We estimate that the effective tax rate for the third quarter will be 44%. I will continue to carve out any restructuring in global strategic transformation program costs, as they are not included in the underlying guidance.

In addition, we estimate our weighted average shares to be 47.9 million. I will now turn it back to Jonas.

Jonas Prising, Chair and CEO, ManpowerGroup: Thanks, Jack. In closing, I’m highly encouraged by our performance in the second quarter. Our commercial execution, coupled with strengthening market demand, yielded a meaningful step change in organic growth. Taken together with a prudent approach to cost management, we are driving improved operating leverage and profitability. Looking ahead, I’m confident that we have set the foundation to be able to sustain this momentum in the back half of the year. As always, thank you to our talented team for their relentless focus and to our candidates and clients for your continued partnership. Operator, please open the line for questions.

Operator, Conference Call Operator, ManpowerGroup: Thank you. If you’d like to ask a question, please press

Mark Marcon, Analyst, Baird: Hey, good morning, and thanks for taking my questions. Really encouraging to see the improvements, both in terms of the cost discipline as well as the revenue trends. I was wondering, broadly speaking, in some of your most important markets, specifically if we take a look at the U.S. and France, can you give us a sense for how the quarter ended up progressing? Did you see improvement building as the quarter unfolded, or were they generally stable throughout the quarter? I’m just wondering what the exit rates were.

Jack McGinnis, Chief Financial Officer, ManpowerGroup: Okay, Mark. Thanks. This is Jack. I would be happy to talk about the trends during the quarters in our largest markets. Maybe starting with the U.S., to your point, we saw strong strength in revenue trend building over the course of the quarter. As I mentioned in our prepared remarks, Manpower grew at 16% in the second quarter, very strong growth. That marks five quarters of Manpower brand overall growth. In the U.S., that is eight quarters. Strong growth in commercial staffing continuing in the U.S. It was great to see Experis cross back to flat in the quarter as well. We said that last call, that we expected that to happen, and it did happen. We are seeing some improved momentum on the Experis side as well. I would say France was very stable over the course of the quarter overall.

You saw France come in at flat. You may have seen some of the, I think you comment on the industry data when it comes out, Mark. You would have seen that that was very stable, and our revenue trends moved pretty much in line with that stability as well. That was really good to see. I would say for Italy, a pretty even revenue trend over the course of the quarter. Started maybe a tad bit stronger, but still strong, solid growth as we exited the quarter. Maybe the last one, the fourth biggest business for us would be Japan, and Japan was very steady, pretty even during the entire quarter.

Mark Marcon, Analyst, Baird: Great. Part of the reason for the question is, was this no ill effects from Iran so far that you can discern? That was part of that question. Then I was wondering for Jonas or Becky, you talked a lot about the advanced AI-powered screening and the interview experiences. Are you actually seeing improvement with regards to fill rates and a decrease in terms of time to hire? Are you tracking those metrics, and is it really discernible?

Becky Frankiewicz, President and Chief Strategy Officer, ManpowerGroup: Yes. Hi, Mark. It is Becky. Yes, to answer your question, we are now in our ninth month of using some early in-the-funnel interview tools. We are seeing a 67% decrease in our time to fill. That has been material for us, one, for our speed, but also for our ability to delight our candidates, which is important in a talent-constrained market. We are feeling it is still early for us. We are going to hit 70% of our revenues in terms of scale by the end of the year. We are feeling good about the progress on that front.

Mark Marcon, Analyst, Baird: That’s great to hear. I’ve got tons of questions, but I’ll jump back in the queue in respect to everybody else.

Operator, Conference Call Operator, ManpowerGroup: Thank you. Our next question comes from Jeff Silber with BMO Capital Markets. Your line is open.

Jeff Silber, Analyst, BMO Capital Markets: Thank you so much. I have to apologize. I’m in transit, so it’s a little noisy here. I just was wondering if you could comment on the general tone of business from your clients, how that’s been changing over the course of the year, and what are the expectations for the back half?

Becky Frankiewicz, President and Chief Strategy Officer, ManpowerGroup: Hi, this is Becky. As you heard me in my prepared remarks, I was able to spend a tremendous amount of time in this quarter with our clients. I’d say we’re hearing a couple of things. One, they continue to be very resilient in the face of a changing landscape, whether it’s geopolitically or economically or demographically. In these times of uncertainty, customers are increasingly seeking flexible workforce solutions, and as you know, that’s where we shine. That’s where our business excels, and you’re seeing that as we posted our results, particularly in Manpower and the improvement in Experis. Aside of that, when you talk to them about AI, they’re really not struggling anymore to access AI technology. I mean, that’s becoming available. They’re really struggling to get benefit. Again, that’s where we’re coming in.

You heard me talk about our strategic partnerships, mostly on the Experis side. That’s our proof point that AI can be a growth and a profit multiplier for us because we’re leveraging it with our customers and to improve the candidate experience.

Operator, Conference Call Operator, ManpowerGroup: Thank you. Our next question comes from Andrew Grobler with BNP Paribas. Your line is open.

Andrew Grobler, Analyst, BNP Paribas: Hi. Good morning. Could I just ask about gross margin? The decline in the temp margin through the quarter, can you just talk through the extent to which that is mix and whether there’s any price impact? Also on that, this kind of early cycle decline is pretty normal. When would you think that’s going to trough out and we can start to see gross margin stabilize and improve? Thanks very much.

Jack McGinnis, Chief Financial Officer, ManpowerGroup: Thanks for the question, Andy. This is Jack. I’ll take that one. Yeah. To your point on gross profit margin trends, as we’ve laid out in the slide, I guess maybe I’ll start with staffing. I’d say very close to our expectations. You heard me carve out the disposition of the Jefferson Wells sale that we absorbed that was about five basis points during the course of the quarter. We were very close to the midpoint considering that. What I would say is, if you look at Q1, we were down 70 basis points year-over-year. That improved into Q2 to down 60 basis points. Actually, our GP margin improved sequentially. It was 16.0% in Q1, and it rose to 16.1% in Q2.

That’s absorbing the JW disposition and also absorbing the significant additional growth above expectations, which was largely driven by Manpower Enterprise. I think that’s a very good signal that pricing is rational, continues to be very stable. As you heard Jonas in the prepared remarks, talk about how disciplined we’ve been on pricing, and that continues. Underlying staffing margin, quite stable considering all of that and also considering the additional growth that we had during the course of the quarter. We saw perm improve as well quarter-over-quarter. That was a 20 basis point drag in the first quarter, year-over-year, improved to 10. We actually saw perm cross over to flat in the second quarter overall. That was a big positive.

To your point, as we go forward and we look at mix, we have seen in this early part of this recovery that enterprise commercial staffing enterprise has been leading it. A lot of that mix has worked its way through. If you look at the first nine months of the year here with my guide for Q3, you see a pretty stable gross profit margin, about 16.0%-16.1% during the first nine months of the year. That’s showing underlying stability in our staffing margin and the mix shift as well. As we go forward, as contingent starts to resume, and we’re seeing some early signs of that starting to happen in the U.S., that will be a benefit for Manpower margin.

Also, as we know, Experis and perm have been lagging, and as those come back, we’ll see some additional strength in GP margin going forward as well. That’s what we would expect. I think that’s what we’re starting to see early on here, and that would be the outlook, Andy.

Andrew Grobler, Analyst, BNP Paribas: Great. Thank you. Just one housekeeping follow-up. Just on the JW impact, in Q2, what would you expect that to be?

Jack McGinnis, Chief Financial Officer, ManpowerGroup: Yeah, it’s about 10 basis points.

Andrew Grobler, Analyst, BNP Paribas: About 10. Brilliant. Thank you very-

Jack McGinnis, Chief Financial Officer, ManpowerGroup: Thanks.

Operator, Conference Call Operator, ManpowerGroup: Thank you. Our next question comes from George Tong with Goldman Sachs. Your line is open.

George Tong, Analyst, Goldman Sachs: Hi, thanks. Good morning. You’ve now delivered five consecutive quarters of growth in Manpower and are seeing improving trends in Experis and Talent Solutions. To what extent does that performance reflect a recovery in underlying staffing demand versus company-specific actions? How do you expect the relative contribution of market growth and share gains to evolve over the next year?

Jonas Prising, Chair and CEO, ManpowerGroup: Good morning, and thanks, George. We think we’re executing very well in our Manpower business and as ManpowerGroup. Overall, we think we’re leading the market in many markets. When I look at the strong growth that we’re having in the U.S., at 16% for Manpower, double-digit growth in countries like Spain, Canada, Poland, a lot of countries in Latin America. High single-digit growth in the U.K. and Italy, along with improving trends in Northern Europe. We believe we’re executing and competing very well in those markets. As Jack has just mentioned to Andy, we’re also very pleased to see the continued progress of Experis and Talent Solutions as well as perm.

I think we have really been executing well, and part of the explanation of that, you heard Becky talk about in her prepared remarks, our ability to target the industry verticals that are growing and shifting in an agile way to where the opportunity sits, both in terms of verticals, in terms of geographies. That’s really a capability we have been honing over the last couple of years, and I think that’s starting to come through in a very nice way.

George Tong, Analyst, Goldman Sachs: Got it. That’s helpful. Can you provide some additional detail on the timing of the $200 million in permanent cost savings from the transformation program? Specifically, how much of the benefit you expect to be realized in the second half of this year versus 2027 and 2028, and which functions or geographies you expect to contribute most to the savings?

Jack McGinnis, Chief Financial Officer, ManpowerGroup: George, this is Jack. I’d be happy to talk to that. As Jonas talked about in his prepared remarks, we’re tracking very well on the strategic transformation for the front office that we launched at the beginning of the year. As you think about the benefits from that and going back, I’d say generally everything is pretty much still in line with what we announced last quarter as we laid out the multi-year progression. What that means is we’ll see the back office moving to profits this year. That was $20 million. I would say that is pretty even over the course of the year, probably a tad better in the second half of the year. The overall transformation program moves to $80 million with the front office kicking in next year.

At this stage, I’d say think of that as more weighted towards the second to the fourth quarters of 2027. We’ll give a further update on that, of course, as we get to the end of the year. In 2028, that’s when we expect the $200 million to come through for the full calendar year. We’ll talk more about that in the future. I’d say on an overall basis, when we look at the cost for the program, pretty much in line, exactly as I guided to last quarter. We said we expected that would be $10 million-$15 million a quarter. We came in at about $13 million this quarter, and that guidance still is the same trend for the rest of the year from a cost perspective for Q3 and Q4.

George Tong, Analyst, Goldman Sachs: Very helpful. Thank you.

Operator, Conference Call Operator, ManpowerGroup: Thank you. Our next question comes from Manav Patnaik with Barclays. Your line is open.

Ronan Kennedy, Analyst, Barclays: Hi. Good morning. This is Ronan Kennedy on for Manav. Thank you for taking our questions. I think for several quarters you would describe improving trends as gradual stabilization. Understandably, the commentary this morning is confident and constructive, and if I’m not mistaken, Jack did just say early part of the recovery. Can we just ask for your holistic assessment as to where we are? Is it stabilization moving on to recovery? Your assessment of that, please.

Jonas Prising, Chair and CEO, ManpowerGroup: Well, I would say based on our track record now with Manpower in the U.S. and Manpower globally in fifth quarter, we could say that Manpower has moved from stabilization into a recovery. No question about that. As Jack also mentioned earlier, we’re very encouraged by the progress that we’re seeing with Talent Solutions, with Experis, with their improving trends, as well as Perm and its improving trend as well. As you can tell from our guide, we’re expecting that to continue into the third quarter as well. In those areas, though, we would probably still characterize this as stabilizing, but we are very encouraged and confident in their trends heading forward into the Q3 and beyond.

Ronan Kennedy, Analyst, Barclays: Thank you for that. If I may, I think George had touched on Manpower, I think more broadly as a brand, but for the U.S. Manpower strength specifically, can you just unpack the elements of market recovery or share gain there and whether it’s underlying market demand, better sales targeting, enterprise wins, bill rate inflation or anything to call out from a vertical mix or particular segments of strength standpoint?

Becky Frankiewicz, President and Chief Strategy Officer, ManpowerGroup: Yeah, I’m happy to take that. Yes, demand in the U.S. has improved around Manpower. Yes, our ability to adapt and target specific areas of growth has also improved, as Jonas alluded to. We’re seeing growth in manufacturing, particularly around consumer goods, retail, aerospace, logistics. We positioned ourselves in a sales perspective towards those high-growth verticals and literally adapted in real-time to go after that growth. We feel really good, yes, about the market, and yes, about our ability to take share in that market, given our own actions.

Ronan Kennedy, Analyst, Barclays: Thank you. Appreciate it.

Operator, Conference Call Operator, ManpowerGroup: Thank you. Our next question comes from Trevor Romeo with William Blair. Your line is open.

Trevor Romeo, Analyst, William Blair: Morning. Thank you for taking the questions. I had one on your internal headcount. I guess the last few years we had been talking about headcount coming down. Now that you’re kind of solidly back into revenue growth mode here, how are you thinking about headcount from here? Do you need to kind of ramp up for this demand you’re seeing now, or do you think you have enough capacity to hold about where you are?

Jonas Prising, Chair and CEO, ManpowerGroup: Well, thanks. I think as we’ve talked about, we’re very disciplined both in our sales activities, as Becky just mentioned, and from a cost perspective, as Jack has talked about as well. I would say at this point we’re really feeling good about how we’re positioned. We think we have additional capacity to leverage the headcount that we have, and we’ll be very careful in terms of looking at where and how we add headcount to continue to drive. The important part is for us to continue to be very strong in our sales activities and also very agile and quick at adjusting our recruiting capability to the market demand. With the tools that we’re now deploying across the organization, it also gives us further flexibility to leverage our existing headcount for further productivity, and we’re laser-focused on that.

Trevor Romeo, Analyst, William Blair: Appreciate that, Jonas. Then maybe quick follow-up either for you or for Becky. We are kind of in this era where AI is rapidly changing, I think what companies are looking for in their labor and talent, and it seems like having that flexibility that you have is a huge advantage right now. Specifically kind of focusing on Experis here. What are you seeing in real time in terms of what IT skills clients are demanding now and how that’s changing? For the new skills that are in high demand, how difficult is it to find that talent right now?

Becky Frankiewicz, President and Chief Strategy Officer, ManpowerGroup: I’ll take that question. For Experis, first to address the first comment you made, yes, of course, we’re seeing clients want flexibility as they navigate both their own plans but also the execution of their plans to realize value. That’s really a discussion with clients, is how do we realize value? We know that technology can get you to the pilot, but it’s humans that have to get you to the realization of the benefit, and that’s where we come in. To your question on skills that are growing, a lot around the infrastructure side, so database architects, data scientists. For data centers, we’re seeing computer network engineers taking off. A little bit of cyber, but really it’s more focused on the infrastructure side in terms of skills. In difficulty to find the skills, right now we’re able to shift people, upskill them.

We run an academy called Experis Academy, where we’re actually teaching and training the skills to make sure we can meet the demand. We feel pretty good about our position now. Again, you heard that from Jack saying the improvement, we’re shifting ourselves in this example into those skills that are in demand in the marketplace.

Trevor Romeo, Analyst, William Blair: That’s great. Thank you very much.

Operator, Conference Call Operator, ManpowerGroup: Thank you. Our next question comes from Josh Chan with UBS. Your line is open.

Josh Chan, Analyst, UBS: Hi, good morning. Congrats on a good quarter. I guess you guys are seeing, based on your numbers, some very classical signs of early cycle recoveries. I was wondering how you’re interpreting the macro environment in light of not having an overall economic recession, seeing this early cycle recovery signs. Thank you.

Jonas Prising, Chair and CEO, ManpowerGroup: Well, good morning, Josh. We’re very encouraged by the momentum, also equally excited about the long-term market opportunity. I think as you’ve been hearing from us over some time now is, our intent for us is to be the architects of our own future and to take the actions needed to position the business to win in any environment. With that in mind, our focus is less on predicting the exact timing of, or form of, a traditional cycle rebound, but more on executing against the levers within our control, including structural cost actions, portfolio prioritization, and the continued investment in higher value capabilities. You heard Jack just now give a great example of that in his discussion around our $200 million transformation program that aims at providing or is going to provide permanent savings of $200 million in 2028.

As an industry and as a business, we have almost 80 years of experience in adapting to a changing environment. Just as Becky talked about, the demand may not be that different, but their shift happens within the demand between the skills, especially on the technology side at this point, but also within other parts of our Manpower business as well as our Talent Solutions business. Our strength is to adjust to those changes, anticipate them, and drive towards where the higher value opportunities lie. All of this to say, we’re very encouraged by what we’ve seen in our second quarter performance, and we’re delivering market-leading growth. As you can tell from our guide, we expect this trend to continue also into the third quarter.

Josh Chan, Analyst, UBS: That’s great. Yeah, thank you for that color there, Jonas. I guess Jack mentioned that you’re seeing early signs of convenience resuming in the U.S. I think that’s the first time we’ve heard that in a while. Could you elaborate on what you’re seeing there in terms of this convenience market possibly getting better?

Becky Frankiewicz, President and Chief Strategy Officer, ManpowerGroup: Yeah, I’ll take the market part of that. Yes, we are starting to see the first signs actually of convenience improving in the U.S. with our smaller and up to middle-size customers starting to recreate their demand, reengage in the market. It’s early, but once we start seeing that, we expect that we’ll continue to grow, and we’re seeing evidence of that in our pipeline.

Josh Chan, Analyst, UBS: Great. Thank you, congrats on the good quarter.

Jonas Prising, Chair and CEO, ManpowerGroup: Thank you.

Operator, Conference Call Operator, ManpowerGroup: Thank you. As a reminder, to ask a question, please press 11. Our next question comes from Tobey Sommer with Truist. Your line is open.

Tyler Barashawn, Analyst, Truist: Good morning. This is Tyler Barashawn for Tobey. You mentioned AI as a growth multiplier. Can you discuss some areas where AI has brought new business to the company?

Becky Frankiewicz, President and Chief Strategy Officer, ManpowerGroup: Yeah. I’ll take that. On last quarter’s call, I talked about the sales targeting engine. We have deployed that first in France. We’re now scaling that across all of our major markets, expecting to reach 70% of our revenue by the end of the year. That helps us better target the opportunities that are growing in the market and where we have existing capability and talent. That is a specific area where we’re leveraging AI, and I would also say automation. Be a profit and growth multiplier in our business. We’re also doing work on the front office where we’re partnering around interviews, where we can do those when we’re not actually in business operating hours. In fact, 30% of our interviews are taking place outside of normal business hours, and those are AI-powered, automation-enabled.

Those are a couple examples where we’re seeing AI both drive growth and profit. The last place I would say is on the commercial side, because we see AI as two-pronged. We’re using it inside our organization, as mentioned. We’re also using it to create new products in the market. In last quarter, I talked about the partnership with SoundHound AI. This quarter, I talked about the relationship we have with IBM watsonx. This intersection of ensuring we’re partnering for capabilities to better deliver and again, drive measurable outcomes. That’s what clients want. They want measurable outcomes, not just implementation. It is our learning now that it is taking humans to realize that outcome. Again, that’s where we shine.

Tyler Barashawn, Analyst, Truist: Thank you. Can you discuss the decision not to repurchase any shares, and should we expect the return to repo in the second half?

Jack McGinnis, Chief Financial Officer, ManpowerGroup: Tyler, you were a little faint there, but I think you were asking about share repurchases. What I would say is from a capital allocation standpoint, I wouldn’t expect any changes in the very short term. I think we’ve talked about the fact that we’ve strengthened the balance sheet. It was great to have that cash influx in the second quarter from the disposition. You can see our net debt improved quarter-over-quarter. I think for right now, I wouldn’t anticipate any changes in the very short term, but we’re very proud of our track record, and you should expect that that will continue to be part of the mix as we move forward, as the business progresses into the future.

Tyler Barashawn, Analyst, Truist: Thank you.

Operator, Conference Call Operator, ManpowerGroup: Thank you. Our next question comes from Mark Marcon with Baird. Your line is open.

Mark Marcon, Analyst, Baird: Thanks for squeezing me in again. Just with regards to the gross margins, I was wondering what % of gross profit is now from perm and if we do have a full recovery, where do you expect it could go to?

Jack McGinnis, Chief Financial Officer, ManpowerGroup: Thanks for the question, Mark. In the quarter, our perm GP was 15.3% of total GP, that’s pretty much in line with where we were a year ago at this time as well. As I mentioned, perm did cross to flat in the quarter on an overall basis. As we go forward, I think perm has been in the 15.5%-16.5% of GP in more stable conditions. I think, of course, we saw it during the early recovery of the pandemic. It reached 20% when we saw the significant perm activity that peaked in 2022. I think in a more stable environment, it should be somewhere in the 16% range, 15.5%-16.5%. That’s what I would consider.

I think as we go forward, we would expect it to continue to be in that range as we move through the second half of the year. We’re encouraged by the trends we’re seeing in perm. In the U.S., we saw RPO growth, very strong RPO growth overall. That’s our biggest RPO business, so that’s clearly a good sign. As I said, perm was stable last quarter as well. We’re seeing encouraging signs, but I think that percentage range is what I would expect going forward.

Mark Marcon, Analyst, Baird: Great. With regards to Experis, you’re doing a lot of things, a lot of different partnerships. As you think about the year during the second half and going into next year, how would you anticipate growth for that evolving and if it starts improving materially, what sort of impact could that have on gross margins?

Jack McGinnis, Chief Financial Officer, ManpowerGroup: I guess what I’d start with, Mark, is Experis overall. You saw in the quarter, Experis overall improving the rate of revenue trend from the first quarter into the second quarter. We got to the -2% globally, which is a big improvement from where we were in the first quarter. We’re encouraged by that. The U.S. business specifically, as I just mentioned, was at flat. We’re encouraged that based on the current trends, we expect that to flip to slight growth in the third quarter. Good ongoing momentum from Experis overall. In terms of the partnerships, I’ll turn it over to Becky to say a little bit about that.

Becky Frankiewicz, President and Chief Strategy Officer, ManpowerGroup: Mark, I’d just say, first, I think it’s the realization that what the market’s demanding now is a bit different. They’re demanding technology, talent, and services into an integrated solution that delivers outcome. We obviously play in the integration, the talent, and the integrated services that drive the outcomes. We have partnerships that help us with the technology. In terms of how big that can be, it’s relatively new for us. I’ve talked about it as a new revenue stream. We’re in progress of delivering between $50 million-$100 million this year from partnership-driven revenue. I think most importantly, or maybe equally importantly, we have almost 100 qualified leads in our pipeline, we expect this number to continue to grow.

Mark Marcon, Analyst, Baird: Great. Thank you.

Jack McGinnis, Chief Financial Officer, ManpowerGroup: Thanks, Mark.

Operator, Conference Call Operator, ManpowerGroup: Thank you. That concludes our Q&A session, and I will turn it back to Jonas.

Jonas Prising, Chair and CEO, ManpowerGroup: Thank you, Michelle, and thank you everyone for participating in this morning’s earnings call. We look forward to speaking with you again when we meet next for our Q3 earnings call. Thanks very much, and until then, have a great rest of the week.

Operator, Conference Call Operator, ManpowerGroup: This concludes the program. You may now disconnect.